Furniture Village - High Wycombe Reviews 

918
TrustScore 5 out of 5

4.8

High Wycombe Retail Park, London Road, HP11 1LP High Wycombe, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordering experience in-store was easy, couldn’t have been more than 15 mins. Accommodated our need to reschedule our delivery after our completion date moved (thanks Stewart!). Also shoutout to Joe an... See more

Rated 5 out of 5 stars

Clarence Paul at Furniture Village in High Wycombe was doing a great job of giving customers the time they needed, despite working alone. He was friendly, offered me a drink and didn't rush through th... See more

Rated 5 out of 5 stars

I received excellent customer service from Nadia, Sales Consultant at the High Wycombe branch. She was approachable, friendly, and highly knowledgeable. She was honest and addressed all my concerns th... See more

Rated 5 out of 5 stars

Marky was in my view what every sales person should be polite cheerful helpful but remaining in the background until required. He was able to answer all our questions and give advice on all options we... See more


Company details

  1. #71 of 397 best companies in Home Furniture Shop

Contact info

  • High Wycombe Retail Park, London Road, HP11 1LP, High Wycombe, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

918 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(918)

64,418 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Staff were very welcoming and friendly. Clarence was extremely helpful and assisted with all my requirements. Thank you.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

I received excellent customer service…

I received excellent customer service from Nadia, Sales Consultant at the High Wycombe branch. She was approachable, friendly, and highly knowledgeable. She was honest and addressed all my concerns thoroughly. I would definitely recommend her and will visit the store again.

9 September 2026
Rated 5 out of 5 stars

A satisfying experience

Marky was in my view what every sales person should be polite cheerful helpful but remaining in the background until required. He was able to answer all our questions and give advice on all options we were looking at. A very satisfying experience.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Clarence does a great job

Clarence Paul at Furniture Village in High Wycombe was doing a great job of giving customers the time they needed, despite working alone. He was friendly, offered me a drink and didn't rush through the process of me ordering furniture. He was very patient, professional and easy to talk to - 5/5!

2 September 2026
Rated 5 out of 5 stars

Faultless experience

Ordering experience in-store was easy, couldn’t have been more than 15 mins. Accommodated our need to reschedule our delivery after our completion date moved (thanks Stewart!). Also shoutout to Joe and JT who delivered our sofas in a timely manner, built with care, and took away the cardboard boxes and all the other rubbish with them. Can’t fault the service. On top of that, the sofas are lush, high quality and definitely feels like it will last us a long time

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and courteous sales…

Efficient and courteous sales assistance. I never felt under undue pressure. The options for delivery and assembly and the price attached were explained clearly. Very happy with the customer service.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Marky Pitt at the High Wycombe branch…

Marky Pitt at the High Wycombe branch was very helpful. Allowed us space to discuss between ourselves which sofas we liked and ones we didn’t. We went back the next day to purchase our Sofas and Marky was there to help us with the purchase

30 August 2026
Rated 5 out of 5 stars

Very helpful

Donna who I spoke with was very helpful and informed me what the procedure was regarding my mattress under guarantee. She was professional and friendly.

29 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look