Furniture Village - Manchester Reviews 

I bought two chairs and paid in full. I had to wait 6 weeks for them to be available then had to make an hour round trip to collect them, or pay £35 for delivery in 6 weeks. If I'd have been told this at the time I would have looked else where.

Great service from Cam 10/10
Credit to the company

Excellent service. Very professional and friendly. Very satisfied

Our sales advisor was really knowledgeable of all the products. Was not pushy at all and gave us space when deciding on our purchase.

Very friendly lady professional certainly knew what she was talking about No pressure to buy which we liked but certainly got a Sale out of us by showing us different options her name was Cathy (Iram Shaikh)

Excellent service from Dinesh Jadhav!
We had a fantastic experience purchasing our dining table, and Dinesh made the whole process so easy and enjoyable. He was very friendly, helpful and professional throughout, and always made us feel comfortable without any pressure.

He took the time to understand what we were looking for and gave us great advice, making sure we were completely happy with our choice. It was a pleasure dealing with him, and his customer service really stood out.

Thank you, Dinesh, for making our experience such a great one. We would definitely recommend him to anyone looking for furniture!

Very helpful

Amazing service. Brilliant customer service Highly recommend was.
Thank you for your service.

Extremely happy with the overall experience at Furniture Village, staff and service is excellent - particularly Dave who dealt with our purchase. His approach was spot on and made us feel very comfortable throughout the process. We must also add that it is refreshing to know that it Furniture Village is a family run British business who take pride in selling quality stylish products.

Compared with the other furniture shops on the White City Retail park this is head and shoulders above them all. Clean, bright, inviting, well layed out. All staff are super friendly and you can tell they all get on and support each other. Manager Sal is fantastic and really welcoming.
Great pricing - genuine sales and prices that do end unlike some other retailers.
Special mention to Kam who was so nice when processing our sale, explained everything really well, asked questions and offered relevant add-on products and services without being pushy as you tend to find in similar shops and enjoyed getting to know her. (Hope we didn't spoil "Suits" for you!).
To top it off free coffee and cookies.
Great shop, great people, Great service. Thank you

Wasim was so helpful in guiding us through our purchase. He advised us on what would look good and made us feel comfortable. Thank you.

Bought the most expensive 2 seater and 3seater leather power recliner sofas. The ones shown in store looked very good with firm padding in arms, seats and backs. However, the ones delivered show uneven and lack of padding in several places. Asked for a refund and return of goods within 30 days of purchase exercising my section 20 consumer rights act 2015. No resolution so far.

'Was' the sales executive was amazing, polite, understanding, extremely helpful.
He was willing to listen, he was informative, he made time for me to make a decision,
Very happy customer
Thank you Was

Very good and very very helpful so nice 👍

Affy , very good costumer service 100 made best hot chocolate, help us in every way , we are very happy

Kam was absolutely amazing today - spent so much time helping me pick different options and would definitely go back again for more advice from here.

We went into the White City store and were just browsing. Casually David Faulkner came over not crowding us or overselling. He was very friendly, informative and helpful. He enabled us to decide what we felt was the best option for us.
We didn't purchase on the first day dueto time, but, went back the next day, sought out David and secured the purchase of a dining table and chairs with him.
We can only say that David made it a very easy and pleasant experience for us without using any hard sell tactics.
We would definitely use the store again and David's exemplary salesperson skills.
Thank You

A perfect experience with assistance from Cathy who provided a superb service throughout our purchase. Would highly recommend.

We were looking for a couch as we are buying our first home together and we were deciding between a couch at this store because it had storage, and another store because of the wider chaise design. Wasim came over and had a discussion with us about what we wanted out of the couch and pointed to another couch that wasn’t even on our Radar at first. He said it is a modular design so we could make it how we wanted. It ended up being the perfect couch, he handled the sale and let us design it all ourselves. He was friendly and professional through out and we would recommend furniture village in the future.

Awesome service from Dave and Sal
Thanks very much