Furniture Village - Northampton Reviews 

1,216
TrustScore 4.5 out of 5

4.7

Riverside Retail Park, Fairground Way, NN3 9HU Northampton, GB


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Rated 5 out of 5 stars

Greeted by Peter at the Northampton store. He was friendly and knowledgeable, without being overbearing. We had decided on choice of furniture beforehand, but just wanted to see it in the flesh. We we... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We had such a wonderful experience at Furniture Village, and I especially want to thank Irina for making the whole process so easy and enjoyable. She was incredibly friendly, professional... See more

Rated 5 out of 5 stars

The sales consultant Ace could not have been more helpful and the advice from the manager made the whole shopping experience easy will certainly use this store again Many thanks to them both

Rated 4 out of 5 stars

My ottoman divan bed was delivered this morning and the delivery guys were cool and the installation was almost perfect Unfortunately. Some screws couldn’t fit into the bed and I find it weird but t... See more


Company details

  1. #73 of 396 best companies in Home Furniture Shop

Contact info

  • Riverside Retail Park, Fairground Way, NN3 9HU, Northampton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,216)

62,956 reviews in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

We had such a wonderful experience at Furniture Village, and I especially want to thank Irina for making the whole process so easy and enjoyable. She was incredibly friendly, professional, patient and genuinely attentive to what we were looking for.

Irina took the time to explain everything clearly, answered all our questions and helped us make the right choice without ever making us feel rushed or pressured. Her warm and helpful approach made such a difference and turned furniture shopping into a really pleasant experience.

Excellent customer service from start to finish. Furniture Village is very lucky to have someone like Irina on their team. We left feeling completely happy and confident with our purchase. Highly recommended! 🤗🤗🤗

30 August 2026
Rated 5 out of 5 stars

Excellent customer service

Greeted by Peter at the Northampton store. He was friendly and knowledgeable, without being overbearing. We had decided on choice of furniture beforehand, but just wanted to see it in the flesh. We were not disappointed with the excellent quality, and the discounted prices made it all the more appealing. Peter was there to close the deal and it was a pleasant experience from start to finish.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

The sales consultant Ace could not have been more helpful and the advice from the manager made the whole shopping experience easy will certainly use this store again
Many thanks to them both

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Salesman was very informative and helpful. He was polite and friendly, listened to all my needs and answered all my questions.

22 August 2026
Rated 4 out of 5 stars

My ottoman divan bed was delivered this…

My ottoman divan bed was delivered this morning and the delivery guys were cool and the installation was almost perfect
Unfortunately. Some screws couldn’t fit into the bed and I find it weird but the delivery guys said it shouldn’t be a problem and I thought to comment if I can get any help

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Mauricio comes up trumps

Mauricio was efficient and knowledgeable on showing us our options when purchasing our sofa and chair. Also much appreciated were the coffees and cookies . He made our experience first class , without his guidance we would not have purchased ,as I thought the prices were a bit high.

17 August 2026
Rated 5 out of 5 stars

Staff very helpful

Staff very helpful going through all the options for the sofa and chair combinations we were looking at.

In particular Irina was excellent in getting quote put together so we could differentiate between styles.

15 August 2026
Rated 5 out of 5 stars

We had a great experience at Furniture…

We had a great experience at Furniture Village Northampton, where we purchased a dining table and chairs, as well as a sofa. A special thank you to Irina, who was incredibly friendly, helpful and professional. She made the whole experience easy and enjoyable and gave us great advice without any pressure.

We’re very happy with our purchases and would definitely recommend Furniture Village Northampton, especially Irina. Thank you!

16 August 2026
Rated 5 out of 5 stars

Maurizio was very helpful

Maurizio was very helpful, listened to our requirements, talked through all options and made our decision very easy.
Cannot wait to receive our new sofa.

Thank you Furniture Village Northampton

14 August 2026

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