Furniture Village - Online Reviews 

5,194
TrustScore 4.5 out of 5

4.3

Unit 3 Badgers Rise, MK43 0YL Milton Keynes, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lauren was amazing today. She took us step by step through every option, including making many different modular versions of what we could fit in the space we have. She was very patient and helpful, e... See more

Rated 5 out of 5 stars

Mum took delivery of her bedroom furniture and was so pleased with the quality and also amazed at the efficiency of the guys who assembled it. One small error which was the wrong colour of handle,... See more

Rated 5 out of 5 stars

My Raven sofa and chair were delivered on time and assembled by the delivery crew efficiently. The Oslo Pine colour is gorgeous and the leather appears high quality. Me and my Chihuahau Gaius Caligu... See more

Rated 5 out of 5 stars

Lauren has been fantastic! Took the ease of finding a new sofa to helping us just replace a unit saving us thousands, quick to respond and always helpful honestly can’t thank her enough give her a pay... See more


Company details

  1. #73 of 396 best companies in Home Furniture Shop

Contact info

  • Unit 3 Badgers Rise, MK43 0YL, Milton Keynes, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

5k reviews

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1-star

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4.3

All reviews

(5,194)

63,842 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great website

Really good sort and filter so I could narrow down the list to choose from. Great selection and description of each. Particularly liked the clear dimensions box on each page

7 September 2026
Rated 1 out of 5 stars

Ordered a rug online only to be emailed…

Ordered a rug online only to be emailed days later to say its no longer in stock. Dont advertise something you cant fulfill on.

6 September 2026
Unprompted review
Furniture Village - Online logo

Reply from Furniture Village - Online

Good Morning, I am so sorry to hear about the issue you have experienced with your order. This is certainly something I would like to investigate further for you. To enable me to do so please can you send me a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

5☆ RETAILER

5☆ RETAILER
Recently bought a bed frame and now a sofa from FV in Plymouth. Great people and very knowledgeable.
A particular shout-out for Matthew; very helpful and nothing too much.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

Communication awful

Communication awful , i have now called , emailed and direct chat several times to chase up order , been given the absolute run around ! Told someone will call me back noting as yet

20 August 2026
Unprompted review
Furniture Village - Online logo

Reply from Furniture Village - Online

Good Morning, I am so sorry to hear about the issues you are experiencing in getting an update with your order. This is certainly something I would like to investigate further for you. To enable me to do so please can you send me a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

Furniture

Unfortunately I can only go on my experience thus far as my order has up to a 12 week delivery. So far it was easy to order online and emails came down promptly.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

I orders 3 cushions

I orders 3 cushions: only 1 was delivered

4 September 2026
Unprompted review
Furniture Village - Online logo

Reply from Furniture Village - Online

Good Morning, I am so sorry to hear about the issues with your order. I would like to investigate this further for you. To enable me to do so please can you send a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

Easy to order

We have been deliberating buying these for some time - disappointed we could not view them locally but order process was easy and delivery time stipulated was good. Looking forward to a smooth delivery experience in due course. Excellent price.

5 September 2026
Rated 2 out of 5 stars

It’s been a while since I placed my…

It’s been a while since I placed my order. I haven’t received it, have not had any communication apart from letting me know it’s “delayed”. Surely you can do better

31 August 2026
Unprompted review
Furniture Village - Online logo

Reply from Furniture Village - Online

Good Morning, I am so sorry to hear about the delay and lack of contact you have had with your order. This is certainly something I would like to investigate further for you. To enable me to do so please can you send a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

Cam made processing my order start to…

Cam made processing my order start to finish a breeze, communications was all clearly layed out for me, I would definitely recommend Cam & Furniture Village. I Cant wait to receive my art work 5 stars ⭐️⭐️⭐️⭐️⭐️

3 September 2026
Unprompted review

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