Very efficient staff at the Bristol branch. Bought a reclining armchair in 10 minutes. Knowledgeable and helpful staff. Would use them again. Delivery guys (Kyle and Sean) super helpful. Put down... See more
Location
Switch location5 Orpen Park, Ash Ridge Road, BS32 4QD Bradley Stoke, Bristol, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really helpful when choosing our furniture. It did take a while before we had it, but it had to be made to order. The delivery service was excellent, Sancho & Kris worked together very efficiently a... See more
We had an excellent delivery experience today with Furniture Village. Fred and Peter were fantastic from start to finish. kept us well informed about the delivery time, arrived as scheduled, and mad... See more
Lovely lad Kyle Williams.Knew what he is doing.Quick.job,kept my house tidy and handled stuff carefuly. Talked nicely about company and management which i appreciated as manager also. Very good pers... See more
Company details
Contact info
5 Orpen Park, Ash Ridge Road, BS32 4QD, Bradley Stoke, Bristol, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding customer service and a friendly smile.
Both David and Sean were polite and courteous. They tidied up after themselves and they went above and beyond for a vulnerable customer.
Thank you both for your efforts and for making the delivery process smooth and stress free after the previous booking had to be postponed due to a fall.
Anton and Matt were very good at…
Anton and Matt were very good at delivering my living room set of sofas and tables
Very kind and good service
Anton and Matt have fitted the ottoman…
Anton and Matt have fitted the ottoman bed very quickly and they did a remarkable job. Thanks for the service. Highly recommend them.
Joe & Dave were excellent
Joe & Dave were excellent, quick delivery and assembly, always removed shoes when entering house. Highly recommend them both.
Kept up to date with delivery
Kept up to date with delivery. Fast and friendly service :)
I was so impressed with the delivery…
I was so impressed with the delivery men DAVE &JOE. They were polite and very helpful. As an extension had been built and we'd had rain the night before the entrance was very muddy. They carried our new sofa around with not a muddy foot print anywhere. Thank you again.
Excellent service from start to finish…
Excellent service from start to finish with our new sofa from Furniture Village in Worcester. The delivery team Kris and Sancho were amazing. All setup and working in our living room.
Great service from Anton & Sean
Great service from Anton & Sean. Arrived when they said they would, left very clean and tidy, 10 out of 10.
Good service from the sale to the…
Good service from the sale to the delivery.
Sancho and Kris the delivery people were super efficient, friendly and knowledgeable
Very polite
Very polite, fast and prompt delivery. Good communication.
Sean with Kyle done outstanding job.
Had 2 two-seater sofas delivered today…
Had 2 two-seater sofas delivered today by the very efficient and lovely operatives Anton and Matt. We have had some not so good experiences in the past with other companies, so our expectations weren’t too high. These guys are absolute credit to the company and the furniture is perfect.
Very courteous and professional
Very courteous and professional. Probably one of the best delivery teams we have ever seen. Well done.
Kris and Sancho were incredible
Kris and Sancho were incredible, assembling the dining table in less than 30 minutes. They handled everything with such care, moving the entire set from outside to its final spot inside with ease.
Very efficient staff at the Bristol…
Very efficient staff at the Bristol branch. Bought a reclining armchair in 10 minutes. Knowledgeable and helpful staff. Would use them again.
Delivery guys (Kyle and Sean) super helpful. Put down protective mats, took shoes of at the door. Explained how the recliner was put together (useful when it might need transporting ... not straightforward). Told about QR code under the chair giving all relevant details. Outstanding interpersonal skills.
Perhaps you should consider giving them a bonus!
More than happy. 😁
Sofa Delivery
Dave and Soe delivered our new sofa today, great communication knew when they would arrive.
Polite and courteous, efficient and tidy no mess left very happy 😊
Anton & Matt delivery of table
Anton & Matt were both very polite & respectful of our home & us.
Arrived on time & very friendly. We offered refreshment ( as we always do) this was declined politely & once everything was fully explained to us re care etc. they left with a cheery goodbye. I would recommend them for all your deliveries. Important part of your company I would say. From start to finish we have had very good service & we would not hesitate to return.
Mrs C Van-Den-Bergh.
Jamie and Bogban were polite
Jamie and Bogban were polite, meticulous and careful with our bed delivery and made sure we were happy before leaving, taking all packing materials with them.
Amazing delivery
Sancho and Kris did an amazing job delivering installing my furniture thank you!
Excellent delivery experience
Anton and Matt were great, super efficient, friendly and left me with nothing to do! Thanks!!
Kyle and Sean were very professional…
Kyle and Sean were very professional and diligent in both delivery and construction of our two leather chairs and footstools.
We are very grateful. They also arrived at the very beginning of the timing that we were given.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







