Furniture Village - RFC North East Reviews 

3,667
•
TrustScore 5 out of 5

4.9

Unit 1 Princes Park, Princes Way, NE11 0NF Gateshead, US

•

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely brilliant service from Steve and Kev delivering my new bed from Furniture Village. They were both really friendly, polite and professional from start to finish. They took gre... See more

Rated 5 out of 5 stars

Delivered at the time expected. Great double crew who installed dining room table and chairs quickly exactly how I wanted it. Clean and tidy installation. Very happy with quality of items received.

Rated 5 out of 5 stars

Kev and Steve delivered my new sofa and armchair set this morning from furniture village. They arrived well within the time slot which had been sent the previous day. They were polite and careful... See more

Rated 4 out of 5 stars

Delivery service was very good. Kept informed throughout. Delivery guys (Kev&Steve) were great, very polite. Only one minor drawback - we contacted Furniture Village soon after purchasing our sofa to... See more


Company details

  1. #68 of 396 best companies in Home Furniture Shop

Contact info

  • Unit 1 Princes Park, Princes Way, NE11 0NF, Gateshead, United States

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(3,667)

67,270 reviews in the last 12 months

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Rated 5 out of 5 stars

Dan and Shaun delivered my furniture…

Dan and Shaun delivered my furniture exactly on time. Both were very friendly and very quick. Even asked if they should remove their shoes. Items were put exactly where I wanted. The furniture arrived securely covered up. Thank you Furniture Village, and a thank you to Rosie at the Metro Centre who served me and was very helpful and patient

29 September 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Absolutely brilliant service from Steve and Kev delivering my new bed from Furniture Village. They were both really friendly, polite and professional from start to finish. They took great care bringing the bed into the house and made sure everything was handled carefully.

It was a really smooth and stress-free delivery, and nothing was too much trouble for them. They were a credit to Furniture Village and are a great example of what excellent customer service should be.

Thank you Steve and Kev for doing such a fantastic job! 😊

On behalf on Jeanne

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivered at the time expected

Delivered at the time expected. Great double crew who installed dining room table and chairs quickly exactly how I wanted it. Clean and tidy installation. Very happy with quality of items received.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Kev and Steve. Great delivery.

Kev and Steve delivered my new sofa and armchair set this morning from furniture village. They arrived well within the time slot which had been sent the previous day.
They were polite and careful of my property.
They set everything up and checked all the electrics worked. Replacing lost pads on the legs to protect my wood floors.
Very happy with their work.
Thank you.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivery drivers

Delivery driver and assistant, Kev and Steve were both lovely, explained everything in good detail and dealt with any problems we had. Quick and efficient.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivery personnel 5stars

Martin and Ian the delivery guys were excellent. They went above and beyond to get our new corner sofa in our property and fitted it excellently. They were really friendly and polite and demonstrated the power recline. Thank you for all you did guys!!

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivery and installation

This is for bed frame delivery and installation by Kev and Steve. The process was timely, smooth, with no issues. Good Job.
There was a missing bolt that they put a job.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service from all staff that we…

Great service from all staff that we had contact with during our visit to Furniture Village. They kept us up to date with expected delivery times and delivered as promised.
Mike and Danny the friendly home delivery team arrived on time. They unpacked and assembled the furniture whilst respecting our property.I would highly recommend Furniture Village for quality and service.

19 September 2026
Unprompted review

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