Furniture Village - RFC Warrington Reviews 

5,675
•
TrustScore 5 out of 5

4.9

Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA Warrington, Cheshire, GB

•

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Rated 5 out of 5 stars

Tom and Stu delivered our kitchen table and side unit today. Great communication, called before arrival and could track them on the app. Really polite and friendly and set up the new furniture quickly... See more

Rated 5 out of 5 stars

Stu and Tom provided exceptional service when it came to delivering super king divan base and mattress (zip lock). They were ahead of schedule, phoning when 20mins away, prepared entrance and wore sh... See more

Rated 4 out of 5 stars

We are thrilled with our dining chairs. Our home delivery specialists were Paul and Stu, who were friendly and professional. However, we were told that we would receive a message the day prior to de... See more

Rated 5 out of 5 stars

Our delivery men were fantastic, very polite, friendly and considerate. They were quick in assembling the bed and had clear instructions for care and maintenance. The bed was particularly heavy but th... See more


Company details


Contact info

  • Unit 10 Eagle Park Drive, Hawleys Lane, WA2 8JA, Warrington, Cheshire, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

6k reviews

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4.9

All reviews

(5,675)

62,562 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent all round service

Excellent all round service. The communication was informative, reliable and professional and the delivery drivers Vinnie & Tony were fantastic. Nothing was too much trouble for them.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

Recall to wonky looking sofa

Ethan and Stu quickly sorted a problem out with my wonky looking reclining sofa. It had simply come unclipped. They were really helpful, polite and gave good advice. I cannot fault Furniture Village.

26 September 2026
Unprompted review
Rated 5 out of 5 stars

I’d like to share my appreciation for Paul and Tom

I’d like to share my appreciation for Paul and Tom at Furniture Village for helping me with my dining table issue. They were friendly, professional, and quick to sort everything out. The whole process was smooth, and they made sure the table was fixed properly without any hassle.

Their customer service was excellent, and I’m genuinely pleased with the outcome. Thank you both for your support and for making the experience so easy.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Paul and Tom were amazing

Paul and Tom were amazing. Really respectful of my home and making sure everything was covered and protected.

They set everything up for me and made sure I know how to look after the table.

Thanks gents!

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Paul and Stu Dream Team!

Paul and Stu who delivered our new sofa’s were a dream team and so polite and considerate with making sure no mess was made or left and set up exactly how we asked. Thank you once again guys really made the final experience amazing

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Vinnie and Tony

What a breath of fresh air Vinnie and Tony were when delivering my replacement bar stool today. From the phone call to say they were on their way, to navigating my 100m, windy driveway, to the actual delivery, they were bubbly and professional. Great job lads!

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Top rated experience!

From first browsing through to purchase and delivery experience, this company could teach others a thing or two! No hard sells, no following you around the store or anything negative at all. We felt comfortable and happy in store, and the delivery experience was first rate. Paul and Stu did everything to make sure things went smoothly. Brilliant experience

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with our dining set delivery…

Very happy with our dining set delivery today. The delivery guys, Paul and Stu had experienced some serious traffic issues that morning, but still managed to deliver to us on time. Although we hadn't received the text confirming delivery window on the previous evening, communication on the day was excellent. Paul and Stu took great care with our furnishings and laid a carpet protector in the hall. Assembly was quick and efficient, and the guys were courteous and friendly throughout. Delighted with our new dining suite.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Our delivery experience was excellent!

Our delivery experience was excellent!
Soheb and Tarek carefully unloaded the coffee table set and brought it into our lounge, after removing their shoes.
They unwrapped everything, which had been excellently packaged and fitted the tops onto both tables.
They were friendly, polite and provided an exemplary service!

17 September 2026
Unprompted review
Rated 4 out of 5 stars

Fantastic but.............

We are thrilled with our dining chairs. Our home delivery specialists were Paul and Stu, who were friendly and professional.
However, we were told that we would receive a message the day prior to delivery which would give us a 2 hour window. This message never came and so it was a bit of a rude awakening to get a phone call shortly after 7am to be told that delivery was 15 minutes away! We could cope with this but imagine if we'd been elderly or infirm. Apparently the delivery before ours had also not received notification so goodness knows what time those customers were woken up!
Without this problem, my review would have been 5 stars.

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Delivery service

Absolute delivery job well done!
Wasn’t an easy job for them to do.
Second floor apartment it took some doing, wasn’t a small object to get up those stairs without a lift.
They delivered with enthusiasm and professionalism.
Both very respectful of my property and both polite and friendly.
Well done Lads Furniture Village should be very proud of you

9 September 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Amazing service .Paul put down a protective cover in our hall before bringing our new chairs in .Paul and Stu built the chairs for us which we were not expecting .5 star service ,would certainly recommend

8 September 2026
Unprompted review

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