Furniture Village - Ruislip Reviews 

I had the privilege of dealing with Julie and Sandra at South Ruislip store yesterday (Mon 17th Aug 2026).
Both were very friendly and professional. I was shown sofas in my budget and also informed of additional costs like delivery etc and even insured I fully understood the delivery lead times.

I was able to not just sit on the sofas but try pulling out and putting back the bed part, as well as laying down to fully understand how it would feel.

They have the swatches of the other colours to hand whichis brilliant because online really doesn't do the colours justice.

They were able to answer all of my questions and didn't push to sell me extra.

Thanks to Julie and Sandra the experience was pleasurable and fun and not tiresome.

I came away a happy lady with a new sofa.

If you are looking for a new sofa or other big furniture item then I highly recommend the South Ruislip store.

The delivery team were excellent on time and helpful

Milan was very helpful and precise

The lady we have help us was amazing. She even got a measuring tape to help us ..

Great customer sevice. Friendly and quick to process the sale

Good customer service. Mithu Daswani served us and gave us the best advice on all the options available, according to our needs.

Rajesh is brilliant a great sales associate very professional I known him for the last 9yrs only coming to this store because of him excellent customer service

From ordering to white-glove setup, everything was smooth. Fast delivery, flawless setup, and zero stress. The staff were so friendly and helpful.

Very professional service by Rajesh Reddy. Very appreciate of his honesty and genuine interest in helping customers.thanks rajesh

Very friendly helpful staff. Samir is helpful and knowledgeable. We had a great experience today. Thank you

Very helpful service by Rajesh, a great gentleman who helped us to choose the wardrobe for our bedroom. I really appreciate his patience and explanation.

Highly recommend the Ruislip branch....Essa was extremely helpful and I was very impressed with his customer service! We got exactly what we were looking for without the heavy pressure to buy something!
Purchase made 5th August and delivery was 11th August....very impressed with Joy and Khush. They both were very efficient and made sure we were happy with everything before they left. Highly recommend

Rajesh sale manager
Pleasure to meet him
We had an excellent experience with the sales representative. He was extremely professional, friendly, and helpful throughout the entire process. He took the time to understand exactly what we were looking for, asked all the right questions, and explained every detail clearly and patiently. He genuinely cared about finding the best option for us and making sure we were completely satisfied.

His attitude was outstanding, and his level of customer service was truly exceptional. He made the whole shopping experience easy, comfortable, and enjoyable. He is a remarkable employee who deserves all the praise and appreciation. It’s rare to come across someone who provides this level of service, care, and professionalism. We would definitely be happy to deal with him again in the future.

ash kumar made it very enjoyable and relatable and gave us advice on life and his background and his opinions on stuff

South ruislip branch

He was very helpful in explaining the mattresses type and what’s best suited for the customer throughout the buying process

Very friendly staff and helpful. Knowledgable about all products and helped us with all our needs.

Julie was very helpful she was very happy to show the range of different leathers and discuss the difference between

Good sales process

We were helped by Ash today in the South Ruislip branch to buy a sofa for our living room. He was very helpful and ensured to explain everything very well.

Rajesh gave a good explanation and very good service is really nice of him