Furniture Village - Slough Reviews 

1,469
TrustScore 5 out of 5

4.8

Bath Road Retail Park, 316 Bath Road, SL1 4DX Slough, GB


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Rated 5 out of 5 stars

Very good customer service. Michael in particular was very accommodating. He even agreed to postpone delivery of our order until December in order to allow us to order during the sale. The only gripe... See more

Rated 5 out of 5 stars

We recently both sofa from furniture village. The staff is so friendly and cooperative and welcoming. They give us there best services.i really wanna say thanks to jordon who help us a lot. He gives u... See more

Rated 5 out of 5 stars

We had a great experience thanks to Shiraz Rawdin, who was extremely helpful, professional, and friendly. We were treated very well, and his excellent customer service made us feel comfortable and... See more

Rated 5 out of 5 stars

We recently bought a sofa and two beds from Furniture Village in Slough, and we were really pleased with the service we received from Shiraz. From the start, Shiraz took the time to listen to exact... See more


Company details

  1. #68 of 395 best companies in Home Furniture Shop

Contact info

  • Bath Road Retail Park, 316 Bath Road, SL1 4DX, Slough, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,469)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service from Jordon!

I recently purchased a mattress from Furniture Village, and I couldn't be happier with the experience, all thanks to Jordan.
From the moment I walked in, Jordan provided top-tier guidance without any of the usual high-pressure sales tactics. Buying a mattress can be overwhelming, but he took the time to understand exactly what I needed and guided me toward the perfect choice.

1 July 2026
Rated 5 out of 5 stars

We had an amazing experience at Furniture Village Slough

We had an amazing experience at Furniture Village in Slough, all thanks to Shiraz! He was incredibly helpful and guided us seamlessly through selecting and finalising our new 4-door gloss wardrobe. Shiraz shared fantastic insights on the latest trends, colour options, detailed product info, and essential care and maintenance tips.He went above and beyond by thoroughly explaining the extended warranty and protection plans, and kept us fully informed about delivery timelines. To top it off, he gave us a massive discount, saving us a lot of money, time, and hassle.We highly recommend Shiraz to all our friends and family—if you visit the Slough store, definitely ask for him!

21 June 2026
Unprompted review
Rated 5 out of 5 stars

We recently purchased a sofa and…

We recently purchased a sofa and received outstanding service from Mr Shaiz. He was professional, friendly, knowledgeable, and took the time to help us find the perfect sofa for our home. Nothing was too much trouble, and he made the whole experience smooth and enjoyable from start to finish. We are extremely happy with our purchase and would highly recommend Mr Shaiz to anyone looking for excellent customer service. Thank you for all your help!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

As we walked in we were attended to…

As we walked in we were attended to straight away. Shiraz helped us choose our sofa and catered to our needs. We even had a complimentary hot chocolate and a cookie. The whole process of choosing and purchasing sofas was smooth. We are very happy with our purchase and the service and can’t wait for our new sofas to arrive!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience at Furniture…

We had a great experience at Furniture Village Slough. Shiraz in particular made the whole process of buying a sofa smooth and easy from start to finish. He had excellent knowledge and answered all of our questions.
He was polite, professional and approachable, making the experience that much smoother.
Overall, it was a really positive experience and would defiantly recommend based on the service we received!

19 June 2026
Unprompted review
Rated 1 out of 5 stars

I got my sofa delivered only 6 days ago…


I got my sofa delivered only 6 days ago and already there’s a problem with it. Shocking to believe you wait 10 weeks for something and pay a lot of money and then end up with something falling apart in under a week.

Would advise to not by from this store! Hope my issue can be rectified and I’m compensated for this as it is really disappointing and frustrating.

7 June 2026
Unprompted review
Furniture Village - Slough logo

Reply from Furniture Village - Slough

Good Morning,

Thank you for your review. We appreciate you sharing your experience. We are concerned to hear about the issue with your new sofa so soon after delivery. We are committed to ensuring our products meet expectations and will investigate this matter thoroughly to find a resolution. Please provide a copy of your review, your order number, full name and billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Rated 5 out of 5 stars

Very good service

Very good service, exceptional range of furnishings,
Friendly helpful staff. Swift delivery and the delivery men were polite and helpful

12 June 2026
Unprompted review
Rated 5 out of 5 stars

David was extremely helpful and…

David was extremely helpful and knowledgeable in helping me find the right dining table.
Great service, clear and not pushy.
Nice quick and easy.
Would definitely recommend this store.

9 June 2026

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