Furniture Village - Solihull Reviews 

1,518
TrustScore 5 out of 5

4.8

Unit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP Solihull, GB


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Rated 5 out of 5 stars

Excellent Service We had a fantastic experience at Furniture Village Solihull. The staff were very friendly, helpful and knowledgeable, and they gave us plenty of time to look around without any... See more

Rated 5 out of 5 stars

Welcomed on entrance. No pressure. Salesman was very helpful and knowledgeable. He explained about after care, insurance and that I would be contacted about delivery in about 4 weeks time. I'll be g... See more

Rated 5 out of 5 stars

As a young couple moving into our first house, buying a sofa felt like a huge and overwhelming decision. Kush was so helpful, gave us space to look round and made sure all questions were answered... See more

Rated 5 out of 5 stars

Kieron and ryan delivered furniture this week and must recommend them they were great. Put carpet down before coming through even asked if they needed to take shoes off. Did a great job even puttin... See more


Company details

  1. #73 of 395 best companies in Home Furniture Shop

Contact info

  • Unit 3, Solihull Gate Retail Park, Marshall Lake Road, Shirley, B90 4BP, Solihull, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,518)

66,350 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kieron and Ryan

Kieron and ryan delivered furniture this week and must recommend them they were great. Put carpet down before coming through even asked if they needed to take shoes off. Did a great job even putting them where we wanted them.
Thanks guys

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent people skills

Welcomed on entrance. No pressure.
Salesman was very helpful and knowledgeable. He explained about after care, insurance and that I would be contacted about delivery in about 4 weeks time. I'll be given 2 or 3 days for choice and a time will be arranged. A very pleasant time spent at Furniture Village in Shirley

21 August 2026
Rated 5 out of 5 stars

Excellent Service

Excellent Service

We had a fantastic experience at Furniture Village Solihull. The staff were very friendly, helpful and knowledgeable, and they gave us plenty of time to look around without any pressure. They answered all our questions clearly and helped us choose the right furniture for our home.

The showroom was well presented and there was a great range of furniture to choose from. The whole experience was smooth and enjoyable from start to finish.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The sales consultant Adrian Ford was very helpful and friendly helping me to find a suitable, comfortable chair for my needs. Very happy with my experience at the Solihull store. Will definitely return.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Raven

Helpful staff reasonable price nice choice of furniture staff made u very welcome would go again if I need furniture

18 August 2026
Rated 5 out of 5 stars

Satisfied customer

Recently purchased a sofa at the Shirley/Solihull branch and have so far been delighted with the service. First of all Leon was very helpful and then Kush finalised it all. Both a credit to the firm 👍🏼

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Kush

As a young couple moving into our first house, buying a sofa felt like a huge and overwhelming decision.

Kush was so helpful, gave us space to look round and made sure all questions were answered when we needed help. Really great customer service, everything was explained well and he helped us make a really good choice.
Can't wait for it to be delivered :)

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Went to look at Riser Recliner chairs…

Went to look at Riser Recliner chairs and I couldn't walk to the back of the shop as have mobility issues so the staff brought the chairs up to me at the door nothing was too much trouble showed me how everything worked made my experience a pleasure.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Very happy in shopping experience

The lady that was telling me all about it was very helpful made sure I new everything before brought helped with paper work and was very polite very clear in speaking and explained it clearly so I new clearly all the information very happy exapearance shopping there I will use the company in the future

7 August 2026
Rated 5 out of 5 stars

Came to buy rise and recline chair and…

Came to buy rise and recline chair and Adrian was absolutely great nothing was to much trouble even bought the chair down by door for me as couldn't walk to bottom of shop,thank u so much for everything Adrian

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Great delivery Guys

The delivery men Rhys and Ash were lovely. Helpful and Caring. They treated our property with respect and took away all the packing. Great service. Thank you

1 August 2026
Unprompted review

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