Furniture Village - Stevenage Reviews 

1,700
TrustScore 4.5 out of 5

4.7

Roaring Meg Retail Park, Great North Road, SG1 1XN Stevenage, GB


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Rated 5 out of 5 stars

The customer service here is top class. Would highly recommend shopping here. Very friendly and helpful staff. Special shoutout to Crina who sold us our sofa set. She made us feel comfortable and real... See more

Rated 5 out of 5 stars

Visited Stevenage store today and my purchases were handled by Michael. Very polite, friendly and easy to talk to. He accepted my request to let me have a look around the store first without being pus... See more

Rated 5 out of 5 stars

Michael H and his team at Furniture Village in Stevenage were amazing. Extremely helpful getting our table and chairs wrapped up and loaded into our van. Highly recommended 👍🏻

Rated 5 out of 5 stars

When we walked into Furniture Village Stevenage there was a nice atmosphere. We were greeted by Michael who showed us around the sofas we were interested in. There were many choices of colours and mat... See more


Company details

  1. #68 of 395 best companies in Home Furniture Shop

Contact info

  • Roaring Meg Retail Park, Great North Road, SG1 1XN, Stevenage, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,700)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited Stevenage store today and my…

Visited Stevenage store today and my purchases were handled by Michael. Very polite, friendly and easy to talk to. He accepted my request to let me have a look around the store first without being pushy or following me around. I knew roughly what I wanted and once ready he gave me several suggestions and options which really helped decide what to order. Looking forward to receiving my lovely new furniture.

7 September 2026
Rated 5 out of 5 stars

Sofa Purchase

Michael was extremely helpful in helping us find a suitable sofa for our holiday home and arranging for delivery once it’s ready. We had visited a number of other stores but found Furniture Village had the most options to chose from.

5 September 2026
Rated 5 out of 5 stars

Great Service

We just placed our order through Michael - super friendly, accommodating and really helpful! Would highly recommend

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Lots of variety and options to see in person

Lots of variety and options to see in the store. Makes a big differnce to see the furniture in person. We were helped by sales consultant Phil, who was extremely helpful, friendly and knowledgeable. But never once did we feel pressured into a sale, unlike some other furniture stores we had visited previously. In fact, that was a key driver in convincing me to make our purchases here.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

When I arrived I was warmly welcomed by…

When I arrived I was warmly welcomed by Mike. Mike was very knowledgeable about the products I was interested in and gave good advice. I was not under any pressure to buy. Mike helped with discounts and delivery promptly. Very professional but also welcoming. Highly recommend

2 September 2026
Rated 5 out of 5 stars

Michael

We were by Micheal

He was very professional and helped us with our purchase
He understood what we needed and what was our budget and did exatly what we needed
Explained all furniture covers and plans
We cannot wait to see our furniture now !

24 August 2026
Rated 5 out of 5 stars

Sales

We were welcome by a loverly sales person who was very helpful with our enquiry. She left us alone whilst we made our choices and came and checked in with us if everything was OK and did we need anymore help a couple of times. There was no pressure from the staff they also offered us tea and coffee whilst we choose what we were looking at. Once we made our decision the sales person checked with us if that was what we wanted and whilst putting through the order she was explaining everything and other products available,these were offered with no pressure. The sales person was very professional and friendly and new the answers to our questions. The store itself was clean well lit and the displays were well laid out.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Mattress purchase

Got good advice from the sales team. Not to pushy, but they were on hand to give good and honest answers to our queries. Can't wait for our lush new mattress to be delivered.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience finding our…

We had a great experience finding our first ever sofa for our new home. All the staff were very friendly. Michael helped us and was very patient, friendly and not pushy at all. We came in twice, the first time was to browse and michael helped us with the criteria we had, then we went away to think about it, and returned 2 weeks later to buy it. We would highly recommend!

29 August 2026
Unprompted review
Rated 5 out of 5 stars

We had such a fantastic experience with…

We had such a fantastic experience with Michael at Furniture Village Stevenage today. He was incredibly friendly, helpful and knowledgeable without being pushy at all, which made the whole process of choosing our new bed and mattress so easy and enjoyable.

Michael really took the time to understand what we were looking for and made sure we found the right options for us. He was a pleasure to deal with and genuinely went above and beyond.

A massive thank you to Michael for making what can sometimes be a stressful purchase feel completely effortless. Fantastic customer service — he’s a real credit to Furniture Village!

29 August 2026
Unprompted review

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