Furniture Village - Stevenage Reviews 

Warren was so informative. We changed our minds a few times he never pushed or rushed us.

Philip Grant was a Gem. So friendly and helpful, not pressured at all. Really made us feel comfortable in making the right choice of sofa.

Good service

No issues. Slightly surprised they didn't have the clock in stock on site.

We had such a good service at Stevenage branch. All the staff were so friendly and helpful. There was no pressure to buy anything. Crina Stilovc went above and beyond. She was so lovely and friendly and explained everything. She was very patient in our choosing. Highly recommend this branch.

Phillip was the very best. Fantastic caring and understanding service. He truly cares and gave the best possible advice. Was wonderfully to have his knowledge and experience during the sale. Not only was his site knowledge great he was also a gentleman and lovely person. I would highly recommend a visit when looking for a new sofa.

Robert Medina at the Stevenage store was most helpful, providing a quote and answering all the questions that we had. We proceeded with the order online after measuring the space, online order was easy to use.

Salesperson was very helpful

Lovely staff, great quality products, quick delivery and assembly.

The sales consultant Michael, was very helpful and knowledgeable in helping us decide which model sofa to purchase

Great staff
Very easy to choose with a great variety to choose from
Very satisfying visit & purchase

Whilst we more or less knew what we wanted Philip helped us greatly in guiding us through our various options. Very satisfied with the outcome.

I was helped by sales consultant Crina Stilivc. I found her very professional and knowledgeable. She was polite and made process of buying very smooth and productive. She is an asset to your company look after her

Michael was exceptionally professional and attentive to our needs and preferences. He made sure that the experience was as comfortable as possible and will definitely be coming back again in the future to this branch! 5 stars would have been 6 if there was the option.

Edward was very helpful without being pushy. He knew the product well and was flexible with the price

Friendly delivery men, all rubbish taken away and everything assembled and in situ before leaving

2 weeks delivery date , out of nowhere just 3 days before agreed delivery date, became 8 weeks. They menace you with high cancellation fee.
A company to avoid.

The sales person explained the different kinds of models that were available .
The piece of furniture which we ordered is ideal for our specific needs in terms of comfort and a good range of upholstery fabric was available.

Salesman in shop was very good. Did not try to hustle me which happens in some shops.
Very easy to buy furniture. Booked my delivery date as stock showed ok.
The problem was with the delivery!!!
Were meant to deliver before. 0815 but was then changed to 10.30 which was Ok. Received message to say I was next & they would be here within the next 30 mins.
No-one came.Then received a message to say they could not deliver( no reason given). No notification to explain what the problem is.
I checked my order on tracker and apparently they HAVEN'T MADE IT YET!!!!!
Very unhappy customer.
NO COMMUNICATION TO SAY WHEN I WILL GET MY ORDER.