Furniture Village - Wednesbury Reviews 

Kodey (sales assistant)
Was very happy to help us find the chairs we were looking for as we were working with a very tight space for them to fit into
She is a credit to your sales team and hopefully she will be a asset to your business
Thank you Kodey again for all your help 😃

This was a brilliant experience nice and easy no hassle came and ordered a sofa and dressing table we was served by kuly was really good customer service.

Sam was brilliant, she helped us choose the right Sofa for our family. That was the quickest sofa purchase ever and thanks to Sam.

Kuly was very helpful and we got some great dining chairs.

Excellent customer service, Faisal was great in helping us select the right table and chairs, highly recommend, thank you

Kully was so helpful and efficient with the sale. He understood our needs and showed us just what we wanted and sorted out the delivery asap. We were very happy with the service in store.

A value & service powerhouse with people skills to match,

Kuly was a great sales man. Helpful, kind and smiley. Couldn’t recommend him enough. Thank you Kuly

Kully was great, not pushy at all but very knowledgeable. Made purchasing the sofas extremely easy! Would highly recommend!

10/10 experience!

Ameen was fantastic with brilliant customer service, got exactly what we wanted

I had a fantastic experience at Furniture Village and was lucky enough to be assisted by Sharon. She was absolutely lovely from start to finish — incredibly kind, caring and genuinely interested in helping us.

What stood out most was how well she listened to what we were looking for. She took the time to understand our needs and helped us find the perfect bed frame and mattress at a really good price. At no point did we feel rushed or pressured; she simply wanted to make sure we were happy with our choice.

Sharon made the whole shopping experience easy and enjoyable. Her customer service was exceptional, and she is a real credit to Furniture Village.

If you’re lucky enough to have Sharon assisting you, consider yourself very lucky — you’ll be in great hands!

Thank you, Sharon!

Amazing experience. Friendly staff, not pushy at all amazing staff

We had a great experience and excellent customer service. We will be having a delivery of what we bought hopefully in the next 6-7 days.

Thank you Judith!!

Order has been delayed twice from mid September to late September now says mid October. They seemingly don't have a system to notify customers that their order is delayed as I've had to find out through track my order. Poor service

Great service and clear communication from Ravi in store today

⭐⭐⭐⭐⭐
Fantastic service — would highly recommend!

We received absolutely fantastic service and would highly recommend Judith. She is such an awesome lady and a brilliant sales assistant — so friendly, helpful and lovely to deal with. Made the whole experience a pleasure!
Many thanks
Mandie💋& Mark

When we turned up st Furniture Village we were met by a lovely salesman called Ravi.
I instantly warmed to his kind/caring approach he made us most welcome.
There was no pressure from him at all to buy a settee but he was mist supportive and listened to our views and requests.
We showed him our measured and originally we had set our heart on a corner sofa but he made us realise this wasn't best option and proceeded to help us look for alternative.
He greeted us with Coffee & a home made cookie. Got to say I have been going to Furniture Village at Wednesbury for years. This is a great touch.
I have found this family run store to be exceptional and everything they sell us top quality and their customer care is second to none. After sales are always helpful.
I woukd thoroughly recommend Furniture Village to anyone

Visited the store 09/9/26 and soon as Sharon Middleton saw us she approached us, offered her help. Professional and friendly manner towards us. She explained the difference of three types of mattress which helped us to choose on what we wanted. We made our purchase and Sharon attended to us, didn't rush us, was patient while we made a decision. Good customer services from her
The store was clean, friendly staff around

Had delivery of a 3 pce suite from Furniture Village. The delivery/installers Adam & Simon were excellent very considerate & tidy...efficient & informative. The G-Plan suite was all connected together in an hour of arriving!

I had a very pleasant experience with the employee Rav. He was very welcoming and helped me and my family with finding the best sofa for our home. Would definitely recommend his services. Great customer service.