Furniture Village - Worcester Reviews 

378
TrustScore 5 out of 5

4.8

Blackpole Road, Blackpole Retail Park, WR3 8PQ Worcester, England, GB


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Rated 5 out of 5 stars

Friendly, patient and helpful sales staff at the Worcester store! Knowledgeable about the products and listened to my requirements. Great communication on times for delivery. The delivery coordina... See more

Rated 4 out of 5 stars

Once eventually found colour swatch to look at, we ordered sofa. Was told we'd receive an email within about 10 minutes after about a week email still not received so back into store to check they ha... See more

Rated 5 out of 5 stars

We visited the Worcester branch and sought out James Hyland having been really pleased with his help a few weeks earlier. He was able to help us with our order and gave us some discount for our wait t... See more

Rated 5 out of 5 stars

Very helpful, the 2 Gentleman that delivered my bed did a very efficient job putting it together for me, cleared any remaining rubbish, explained how the bed worked, I couldn’t have been more pleas... See more


Company details

  1. #68 of 395 best companies in Home Furniture Shop

Contact info

  • Blackpole Road, Blackpole Retail Park, WR3 8PQ, Worcester, England, United Kingdom

  • 01905 674 660

4.8

Excellent

TrustScore 5 out of 5

378 reviews

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4.8

All reviews

(378)

65,009 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I went along to black pole in…

I went along to black pole in Worcester. I needed a new recliner chair. Was met by a lovely assistant called Bex. She put no pressure on and let me browse. I chose my chair and bought it. She was very helpful. And I would hesitate to go to her again when I’m ready for a sofa.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent attentive

Excellent attentive, helpful and friendly staff member James in Worcester branch. Usually use the Preston Capitol Centre for previously bought items, both Dave and Andy are super helpful. Wouldn't hesitate this company when purchasing beautiful, excellent quality items for your home.

31 July 2026
Rated 5 out of 5 stars

I recently visited Furniture Village in…

I recently visited Furniture Village in Blackpole Worcester and was helped by James who made the whole experience an absolute pleasure. He was friendly and very knowledgeable about the products, helping me find exactly what I needed without any pressure.

29 July 2026
Rated 5 out of 5 stars

Worcester Blackpole store…

James at the Worcester Blackpole store could not have been more helpful - very knowledgeable, friendly and helped making the process of ordering our sofa very easy.

17 July 2026
Rated 5 out of 5 stars

Well looked after!

We were incredibly well looked after by Adam who clearly knew the products well. He spoke of various options and alternatives available to us and put us under no pressure at all. He took a substantial order from us for his patience which was well deserved. If we could give him six stars we would!

21 July 2026
Rated 5 out of 5 stars

After many phone calls

After many phone calls, I have managed to get a resolution to my issue. The above stars is for the Customer Services guy Billy who was very helpful and resolved my sofa issue

20 July 2026
Unprompted review
Rated 5 out of 5 stars

We were met by a lovely salesperson…

We were met by a lovely salesperson Georgia who helped us brilliantly with all our queries.She was extremely friendly and knowledgeable and after discussing what we needed we returned two days later saw Georgia again and she helped us with our purchase of a dining table and chairs.The quality of the furniture was excellent-best we’d seen anywhere that’s why we returned to complete the purchase

17 July 2026
Rated 5 out of 5 stars

Sale made us fell so welcome and…at easy

Sale person made us fell so welcome and was very helpful the frist time we talked to him and we brought a sofa. We had delivery problems thay were on like a shot and it was delivered on the day it should have been thats why we came back to buy a wardrobe thanks to the sale man don't know is name but top marks to him 👍 are last name is Stephens...

9 July 2026

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