Fushi Wellbeing Reviews 

361
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting how they deliver excellent results for skin and hair. Many appreciate the pure, natural ingredients and the luxurious feel of the items. Reviewers frequently highlight the exceptional customer service, describing staff as helpful, knowledgeable, and friendly, often going the extra mile. Communication is noted for being prompt, courteous, and efficient, with issues resolved quickly, and packaging is frequently mentioned as beautiful and secure. However, some customers experienced issues with delivery, reporting longer than expected shipping times or lost parcels, and occasionally received items that were broken or had compromised seals upon arrival. A few other people also felt that customer service was occasionally unhelpful, citing instances of unanswered emails or a lack of transparency regarding product information.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the pure, organic... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives are polite,... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products, with... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting prompt and helpful replies to... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fushi olis are amazing! I received 3 bottles, jojoba, rosehip and castor oil. I've used them all on my face and they've helped the dryness of post menopausal dry skin. They hydrate without causing too... See more

Rated 5 out of 5 stars

Fushi products are elite. The packaging is beautiful, the service is warm and personal. I use the eye cream, face wash, face cream and the herb shampoo and conditioner. Having tried endless alternativ... See more

Rated 5 out of 5 stars

Although the initial order, a glass bottle of aloe vera juice, arrived broken due to poor packaging by Amazon, the experience with Fushi's customer service was amazing. I contacted them and spoke with... See more

Rated 5 out of 5 stars

Fabulous products and good quality ingredient's. I have ordered several times from there range and particularly like the oils and cherry lip oil is my latest purchase. I have recently brought the skin... See more


Company details

  1. Health and beauty shop
  2. Health food shop

Written by the company

We create award-winning Ayurveda inspired health and beauty products in our London workshop, combining hand-blended, fresh & cold-pressed organic oils and herbs, ethically sourced from this season’s harvest to optimise your wellbeing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

361 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(361)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yummy vegan ghee

I love their vegan ghee, it is absolutely delicious — rich, flavourful, and a fantastic cruelty-free alternative that I’ve genuinely loved using.
I also want to highlight the outstanding customer service: the team was kind, responsive, and handled my concern quickly and professionally.
A brand that combines great ethics, great taste, and great service — thank you again!

24 March 2026
Unprompted review
Rated 2 out of 5 stars

I BOUGHT A FEW TUBS OF FUSHI VITAMINS…

I BOUGHT A FEW TUBS OF FUSHI VITAMINS AND THEY ARE VERY , VERY GOOD QUALITY AND REASONABLY PRICED BUT AFTER BEING REPEATEDLY BOMBARDED WITH EMAILS FROM THEM ASKING FOR REVIEWS (WHICH I HAD GIVEN THEM) I UNSUBSCRIBED ONLY TO STILL BE BOMBARDED.
I THEN WROTE A POLITE NOTE ASKING THEM TO CEASE SENDING JUNK MAIL, WHICH WAS IGNORED SO I BLOCKED THEM.
THE JUNK MAIL IS STILL ARIVING IN MY JUNK BOX SO THIS IS JUST TO WARN EVERYONE ON FB WHAT MAY HAPPEN IF YOU BUY FROM THIS COMPANY YOU WILL NEVER BE RID OF THEM. I AM NOW LOOKING FOR A GOOD BRITISH COMPANY TO REPLACE THEM .
I WILL NO LONGER BE PRESURED BY ANY COMPANY I BUY FROM, I NEVER HAD THIS WHEN I BOUGHT FROM LOCAL STORES AND I WILL NOT TOLERATE IT NOW.
OK FUSHI MY NEXT TRUSTPILOT REVIEW YOU WILL NOT LIKE SUCH A SHAME AS I WOULD DEFINITELY HAVE GIVEN *****STARS.
RANT OVER

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a question before ordering a…

I had a question before ordering a certain product. I received a timely reply and an explanation about the product. I haven't ordered yet, but have a good feel about the company and I like the look of the products that I've had a look at so far.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Fushi is Inspiring

There is a great ned for family run businesses these days when multinationals want to swallow the world in one gulp. And especially for people that are behind Fushi Wellbeing who take extraordinary care to produce real quality supplements. Their Organic Black Seed Oil is my favourite of all that I've tried. Thank you, Dragan

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Mamta went above and beyond to help me…

Mamta went above and beyond to help me with an issue when customer service wasn’t available. Even though it wasn’t her department, she stepped in, responded quickly, and resolved the situation with kindness and efficiency. Truly outstanding service.

Through my experience, I’ve come to associate Fushi with quality products, and this experience reflected that same level of care. It was very much appreciated.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and I hope it will…

Excellent product and I hope it will help with the condition I obtained it for. When i made a mistake with the ordering I was able to contact customer services (via the contact form) and they sorted it straight away.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Always have the best experience with Fushi

Always have the best experience with Fushi!
They have an incredible range of products that I have been using since last 2 years!
It has improved my health and wellbeing.
Always delivery on time
Also they have an outstanding customer care service.
Shout out to Greeshma for being a champion!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

This company have impressed me so much

This company have impressed me so much, I’ve bought their product via other suppliers but from now on I will only go direct. Their customer service are extremely responsive and competent and their product range is amazing. Their Ayurvedic foundation honoured throughout. Love this company’s ethos. 💯🙏

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Good

Package arrived very well wrapped and all intact. The free sachet was missing so emailed the company to let them know and they are sorting the issue out.
Great service.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

Incredible customer service from Greeshma. I put the wrong address on my order and by the following morning after a late evening email it was changed and sorted with a lovely friendly reply.

First rate, clean products recommended by a trusted Cancer doctor who has also trained in Ayurvedic medicine. I highly recommend Fushi.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I can say that their customer service is great.

Unfortunately I could not try their products due to the customs clearance issues. But I can say that their customer service is great. The refund was issued very fast. And they referred me to their local distributor. Looking forward to try their products. I assume their quality is as good as their customer service. Because they do care.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you very much Fushi!

I love Fushi!
Have been buying their products for several years now.

Good quality products.
Stated Expiry Date on each product, including the Oils, cosmetic and Hair products, is very much appreciated!
Good customer service.
Fast delivery and always secure packaging.

Thank you very much Fushi.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Fushi Wellbeing quality service and product

My first order with Fushi Wellbeing. Great communication with Greeshma. Excellent packaging too, all glass bottled arrived safely. Smells wonderful, so happy and excited to start using them. First of many orders from mum and myself. Highly recommend using them

23 January 2026
Unprompted review

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