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Fuzzy Insurance Limited Reviews 

657
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 398 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely helpful, professional, and incredibly patient when handling complex insurance arrangements. Reviewers highlight the outstanding customer service, noting that staff members always go above and beyond to ensure a smooth and stress-free journey from start to finish. Furthermore, consumers consistently appreciate the competitive pricing and the significant financial savings achieved on their policy renewals. People strongly value the clear communication, transparent options, and prompt responses provided when discussing specific policy details and requirements. Many individuals mention that working with knowledgeable representatives makes finding the right coverage an easy and pleasant endeavor.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising representatives for providing professional,... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the professional,... See more

Price

Reviewers highlight positive aspects of price, noting that consumers consistently secure competitive rates... See more

Customer service

Users describe positive interactions with customer service, highlighting that advisors are very helpful,... See more

Value for money

Consumers find value for money to be positive, frequently highlighting competitive rates and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clare contacted me n a timely fashion regarding fleet policy renewal. Although our existing policy increased she found an alternative at a much lower price. After more tweaking to suit us we had anoth... See more

Company replied

Rated 5 out of 5 stars

Clare helped arrange our fleet insurance and was brilliant throughout. She put in a lot of time to find the best deal, even with some tricky circumstances, and still got everything over the line smoot... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Clare Morgan really went out of her way to get us the best possible price for our fleet insurance. she came back with great recommendations and got us a good pr... See more

Company replied

Rated 5 out of 5 stars

As like last 2 years Fuzzy insurance done the job. Great service, Amazing people and unbeatable prices. Thanks very much to Clare Morgan. Excellent service from start to finish. She was incredibly hel... See more

Company replied


Company details

  1. Business insurance company
  2. also in
  3. Cab insurance company
  4. Commercial Insurance Company
  5. Insurance broker
  6. Landlord Insurance Company
  7. Liability Insurance Company

About Fuzzy Insurance Limited

Written by the company

Fuzzy Insurance

Who are we?

Fuzzy Insurance Is an Independent Bristol based Insurance Brokerage for small to medium sized businesses. We are a Certified B Corp as sustainability is at the heart of our business, we focus on sustainable Customer, Insurer and Employee relationships as recognize the value it brings to us all.

How do we do it?

At Fuzzy Insurance We cater for all Business Insurance needs and work with a wide panel of Insurers. We offer a personalized service offering to our customers whereby we get to know you and you deal with one Broker. You can communicate with us via phone, email or text. We understand that you're busy and need flexible options when getting in touch.

What do we do?

We can deal with your Business Vehicle, Vehicle Fleet, Taxi, Taxi Fleet, Courier, Courier Fleet, we can also offer breakdown and GAP.

On the Commercial side we can arrange Public and Employer's Liability, Stock, Professional Indemnity, Directors and Officer's Insurance, Tradesperson, Package and Commercial Combined Insurance.

We can look at extras, such as stock and tool cover, or Medical Insurance. We also have Salon, Pub, Office, Landlords and Commercial Property packages. We deal with all Business Insurance needs and work with a wide panel of Insurers.

How can you reach us?

You can reach us to discuss your policy requirements via Phone, Email or Text, whatever is your preference. You can contact us on 01173 707444 or email your enquiry to sales@fuzzyinsurance.co.uk.

Let's Get Started

Contact info

5.0

Excellent

TrustScore 5 out of 5

657 reviews

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5.0

All reviews

(657)

389 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

Jacques Kitenge did all the leg work and was great in answering all my questions to make sure we have the correct insurance & Thomas Crawford when taking over was also very helpful both was very prompted with there reply's. Both a credit to the company

27 July 2026
Fuzzy Insurance Limited logo

Reply from Fuzzy Insurance Limited

What a lovely thoughtful review. Thank you.

Rated 5 out of 5 stars

As like last 2 years Fuzzy insurance…

As like last 2 years Fuzzy insurance done the job. Great service, Amazing people and unbeatable prices. Thanks very much to Clare Morgan. Excellent service from start to finish. She was incredibly helpful, professional, and really went out of her way to get me the best possible price for our fleet insurance. Nothing was too much trouble, and she made the whole process easy and stress-free. Thanks very much Saul Heiser for having these gems in your team Matthew Biddle, Amelia Lee and Clare Morgan. Highly recommend and we saved over £1000 from last year!

10 July 2026
Unprompted review
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Reply from Fuzzy Insurance Limited

Great news!

Rated 5 out of 5 stars

Fleet Insurance - what a helpful company

Excellent service from start to finish. Clare Morgan really went out of her way to get us the best possible price for our fleet insurance. she came back with great recommendations and got us a good price, This quote has saved us over £500 on the renewal price. Clare has been very helpful and knowledgeable, look forward to renewing next year and getting quoted for other policys.

23 July 2026
Unprompted review
Fuzzy Insurance Limited logo

Reply from Fuzzy Insurance Limited

Thank you, we are pleased to have helped.

Rated 5 out of 5 stars

Better Cover, Better Terms and a Lower Premium Than Expected

I recently renewed our motor fleet insurance and spoke with several brokers during the process. From the outset, Tom was professional, responsive and easy to deal with.

Tom understood our requirements and secured a competitive quotation. Not only did they obtain a premium that was lower than we had expected, but they also found a policy with Zurich that offered benefits and cover more suited to our business needs.

Communication was clear throughout, questions were answered promptly, and there was no pressure at any stage of the process. It's refreshing to deal with a broker that focuses on finding the right solution rather than simply chasing the lowest premium, although that is also a factor.

Based on my experience so far, I would have no hesitation in recommending Fuzzy and look forward to working with them next year when the renewal is due.

I have often found renewals to be frustrating, with information arriving late and requiring a lot of chasing, which has frequently led me to look elsewhere. It would be great if next year's renewal process could be simpler and more straightforward, with key information provided proactively and in good time.

Having built a good relationship with Tom throughout this process, I am optimistic that next year's renewal will be far less stressful and more efficient. If that proves to be the case, it will certainly be a refreshing change from my previous experiences with insurance renewals.

22 July 2026
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Reply from Fuzzy Insurance Limited

We are genuinely so delighted to read this review. Thank you.

Rated 5 out of 5 stars

Andy was great in getting me the best…

Andy was great in getting me the best quote for my fleet insurance.
Andy accepted the challenge and was happy to try and beat any other quotes that I had where as other brokers accused me of moving goal posts.
I would definitely recommend using fuzzy insurance especially with help from Andy.

22 July 2026
Unprompted review
Fuzzy Insurance Limited logo

Reply from Fuzzy Insurance Limited

We are so pleased!

Rated 5 out of 5 stars

Justin Maker

Justin was informative, professional & responsive & the quote was very competitive. I would highly recommend.

17 July 2026
Unprompted review
Fuzzy Insurance Limited logo

Reply from Fuzzy Insurance Limited

Brilliant!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently took out my motor trade insurance through Fuzzy Insurance Brokers, and I couldn’t be happier with the service I received. From start to finish, the team was professional, friendly, and incredibly helpful.

They took the time to understand exactly what I needed and arranged a tailor-made policy that offered excellent cover at a very competitive price. The whole process was smooth, straightforward, and completely stress-free.

The level of customer service was impeccable, and I genuinely felt valued as a customer throughout. I would have no hesitation in recommending Fuzzy Insurance Brokers to anyone looking for outstanding service, expert advice, and a great insurance quotation. Thank you to the whole team for such a fantastic experience.

16 July 2026
Unprompted review
Fuzzy Insurance Limited logo

Reply from Fuzzy Insurance Limited

This is so lovely to read, thank you for taking the time to review us.

Rated 5 out of 5 stars

Thanks Claire

Thanks Claire
You got me a great deal on my fleet insurance it was a pleasure dealing with you 5 star service
Thanks again Darren

15 July 2026
Unprompted review
Fuzzy Insurance Limited logo

Reply from Fuzzy Insurance Limited

Thank you.

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