Deposited $250 for API access plus $50 for services--next day their site went "under construction" and they doubled the API access fee to $500. Stay far away! If anything changes I'll update this r... See more
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See what reviewers are saying
i got a working virtual card which i am using for 3 months without issues, working well with almost all websites like azure, paypal, gpay ... I can say this is the only solution to pay online safely... See more
Company replied
Your site is helpful , what makes it easy ? It’s the way Fyatu make us recharging our cards by many ways Orange money M-pesa Airtel money … personally I’m using Fyatu since 2 years ago … thanks 🌹
Company replied
This service is absolutely terrible. They promise features on their website that simply don't work. They take your money but fail to deliver any services. Their fees are exorbitant, and whenever you t... See more
Company replied
Company details
Written by the company
Fyatu est une société de technologie financière spécialisée dans l'émission des Cartes virtuelles VISA. Créée en octobre 2020 pour les gens avec divers besoins financiers, Fyatu permet l'interopérabilité entre les différents wallets populaires et les services Mobile Money dans les pays en développement.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- +243896539651
- support@fyatu.com
- www.fyatu.com
2.8
Average
550 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best service in the world 🌎 🙌 👌
29 October 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Bad support
i didn't receive the facebook payment code to verify their VCC on facebook payment and their support kept ignoring me
25 October 2022
Unprompted review
Reply from Fyatu Ltd
Dear Customer,
We're sorry to hear you've had issues with receiving the Facebook Payment Code to verify our Virtual Card (VCC). We understand how frustrating this can be and apologize for any inconvenience this may have caused.
We place great importance on customer satisfaction and strive to provide excellent customer service.
They're scammers and their customer…
They're scammers and their customer service sucks.
they suspended my card and now they are asking me to deposit money again to restore it
22 October 2022
Unprompted review
Reply from Fyatu Ltd
Dear Customer,
We are to learn of the issue you are having with your suspended card and the request for a deposit of money to restore it. We understand your frustration and apologize for any inconvenience this has caused.
At Fyatu, we take account security issues seriously and in some cases suspensions may occur as part of our routine security measures. However, we assure you that we are committed to resolving this situation quickly and providing you with a satisfactory solution.
Thanks
I thank Fyatu enormously for having rendered me a great service. the virtual prepaid mastercard bank card solution, thanks again to fyatu for being really useful for me. congratulations and I am congolese of the blood!!!
12 October 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
whether good
8 October 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
good but tax for curency
10 October 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Thanks for master card en Africa
8 September 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Fyatu is before good service give but…
Fyatu is before good service give but now only money weast
7 October 2022
Reply from Fyatu Ltd
Dear Customer,
We are sorry to hear that you are not satisfied with the current service provided by Fyatu. We appreciate your feedback and apologize for any inconvenience you may have encountered.
At Fyatu, we strive to continuously improve our services and ensure customer satisfaction. We understand that changes to our offers or policies may not always meet everyone's expectations. We value your feedback as it helps us identify areas for improvement.
Thank you for giving me opportunity to…
Thank you for giving me opportunity to br member of your family I appreciate the service thank you so much
6 October 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Your service is good
Your service is good, but transaction fees are high, otherwise you work well I appreciate
7 October 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
this is one of the best platform in…
this is one of the best platform in africa that deliver as it promise
6 October 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
scammer i just deposit money and try to…
scammer i just deposit money and try to create virtual card then i get error ( Temporarily unable to create card, please contact admin ) try try many times to contact support they ignore me . i have money in my wallet but i can't create virtual card . when i contact support and say solved my problem their answer is please wait we check then ignore my message .
6 October 2022
Unprompted review
Reply from Fyatu Ltd
Dear Customer,
We apologize for the inconvenience you experienced regarding the virtual card creation issue and the lack of response from our support team. We understand your frustration and want to assure you that we take these matters seriously.
We apologize for any delays in responding to your concerns and appreciate your patience. Rest assured that we are committed to providing quality customer service and resolving any issues that arise.
Cause you're too slow you're taking 24…
Cause you're too slow you're taking 24 hours just for sending money to another wallet
When I started this you guys were better than this
4 October 2022
Reply from Fyatu Ltd
Dear Customer,
We apologize for the delay you experienced while transferring money to another wallet. We understand your frustration and strive to provide efficient and prompt service to all of our customers.
Hello.
Hello.
The one who buys a virtual card seems to have a problem with me. He says that he always deactivates this service, but my money is already complete
8 September 2022
Reply from Fyatu Ltd
Dear Customer,
We're sorry to hear you're having trouble with our virtual card service.
So that we can better understand your situation and take the necessary measures, could you provide us with more details by email at support@fyatu.com
We are committed to solving this problem as soon as possible and providing you with a satisfactory solution.
i get an account easier way
7 September 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
A trust and safe place for transactions.
I recommend to use this platform for money exchange with a best support service.
I did not have any problem dealing with FYATU while sending or receiving MPESA & BTC.
7 September 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
Their virtual cards still not working…
Their virtual cards still not working and they have taken too much time to make updating and it seems to me suspicious and scam.
22 August 2022
Unprompted review
Reply from Fyatu Ltd
Dear Customer,
We apologize for the inconvenience you have experienced with our virtual cards. We understand your frustration and want to assure you that we take your concerns seriously.
Our team is actively working to resolve issues with our virtual cards, and we appreciate your patience during this process. We assure you that we are committed to providing reliable and secure service.
I thought of rating a 3 star
I thought of rating a 3 star, but am happy with the service and I appreciate the effort to create something like this especially in the DRC. My only issue is with the commission coming as high as 15%. If that could be fixed then the app is easily 5star for me
10 August 2022
Reply from Fyatu Ltd
Dear customer, thank you very much for your review! We are delighted to know that you appreciate our services.
Your support and encouraging comments are greatly appreciated.
Enjoy your experience with Fyatu! 😊🙌
j aime cette application tres fiable
9 August 2022
Reply from Fyatu Ltd
Cher client, merci beaucoup pour votre avis! Nous sommes ravis de savoir que vous appréciez nos services.
Votre soutien et vos commentaires encourageants sont très appréciés.
Profitez bien de votre expérience avec Fyatu ! 😊🙌
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