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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their warmth, compassion, and extensive knowledge, highlighting their professionalism and helpfulness. The customer service is frequently described as exceptional, with many people appreciating the personalized and supportive approach, making them feel comfortable and understood. Reviewers also found the user experience to be positive, noting the ease of following the program and the clear communication. However, some customers also noted issues with the service and product. A few people mentioned not seeing results from the product, while others experienced significant problems with customer service regarding prescription refills and operational issues, leading to delays in receiving medication and difficulties in resolving concerns.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the support staff for being... See more

Service

Clients share ambiguous opinions on service. Many customers appreciate the prompt and pleasant providers,... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers describe their experience as... See more

Product

Users describe ambiguous interactions with the product. While some reviewers found the medication effective,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very efficient, explanations and reminders for everything and cheaper than expected. After the initial cost, I'm paying $200/month. This is far cheaper than any other quotes I've seen. I also started... See more

Rated 5 out of 5 stars

I originally cancelled my subscription with G-Plans because I thought I could save money going to other weight loss companies. To no avail. I discovered the other companies where selling counterfeit m... See more

Rated 5 out of 5 stars

Leslie-Ann Banks took a patient-centered approach when reviewing my test results and suggesting a modification to my G-Plan. Throughout our visit she displayed warmth, compassion, and a depth of knowl... See more

Rated 5 out of 5 stars

G-plan is helping me reach my weight goal at 62 years and in menopause it's a challenge but slowly I'm doing it. As far as the virtual doctors appointments all of the doctors I've dealt with have been... See more


Company details

  1. Beauty & Well-being

Written by the company

Eat your way to a celebrity body with the personalized weight loss platform scientifically made for your body. Your weight-loss journey starts at G-Plans.com! Introducing G-Plans By Dr.Goglia, the first online meal plan program made specifically for yo...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Crappy customer support. No follow up

I've been struggling with customer service for weeks now because the pharmacy shorted me a dose on my previous prescription. I had an appointment with a doctor (that seemed unnecessary) 3 days ago to get my next round of meds and it still hasn't been shipped out yet. The system sucks if you actually have an issue. I'm now overdue on my last injection and no idea when I'll get more. Money was taken though, thats no problem for them.

12 May 2025
Unprompted review
Rated 3 out of 5 stars

Medicine box was very warm

The medicine box was left on our porch at noon. We did not find it until 12 hours later. The cooling block and everything inside was very warm. I used the first dose, I hopevit was safe and effective.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

The most personable Dr that I have had…

The most personable Dr that I have had to date!
I had a concern and called G-Plans and they were on it so fast! Everything worked out and I couldn't be more happy with the communications that I have experienced!
Thank you all!

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, explanations and reminders for everything and cheaper than expected. After the initial cost, I'm paying $200/month. This is far cheaper than any other quotes I've seen. I also started losing weight immediately. On the day of my 3rd injection, I had lost 11 pounds. I am not using the food service at this time. It is about $12 per meal.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

Video Appointment

Being able to speak to a live Doctor is very important to me and lets me no how important I am to him/her. He explained the medication in detail. Let me know if I have any questions or concerns to please let him know.

21 May 2025
Unprompted review

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