G2G Reviews 56,014

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,497 reviews, reviewers had a great experience with this company. Many customers have consistently found the service to be useful and reliable over several years, with some highlighting excellent service and quick responses. The support team is frequently praised for being helpful, professional, and responsive, often resolving issues quickly and efficiently. People appreciate the fast delivery and the attentive nature of sellers, with some receiving exactly what they expected or even better. However, some people were dissatisfied with the product and customer service, citing issues where sellers stopped responding after purchase protection expired or accounts were recovered. There are also mentions of slow response times from both sellers and customer service, with some experiencing difficulties in getting issues resolved or even receiving replies to their inquiries. A few customers reported issues with not receiving refunds, leading to financial losses and frustration with the platform's support process.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising its speed, helpfulness, and efficiency. Many... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising sellers and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the support team as very... See more

Response time

Users describe ambiguous interactions with response times, with many reviewers praising the speed and... See more

Website

People report ambiguous experiences with the website, with some reviewers praising it as a handy platform for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's decent. But I did encounter a problem with outage and the provider didn't get back to me so no I'm with a different seller and 🤞 i don't have the same problem

Company replied

Rated 5 out of 5 stars

Great customer service. I had issues with Ashley24 who scammed the kuronami 2.0 bundle but thankfully the team had allowed me to refund. They are a bit slow but I guess it’s due to high volume of emai... See more

Company replied


Company details

  1. Gaming services

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

56k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Reliable everytime

Reliable everytime , the seller is punctual delivers without issues

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi, thank you for the kind review! We're glad your seller has been punctual and reliable every time. We appreciate your continued trust.

Rated 5 out of 5 stars

decent service

bought stuff 7 times got scammed twice but got my money back within like 2 weeks its managable but the support actually helps

4 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Amish, thank you for the honest review and for sticking with us across your purchases. We're glad our support team could help recover your money when issues came up, and we'll keep working to make every order smooth.

Rated 1 out of 5 stars

⭐ 1 Star Review

⭐ 1 Star Review

I purchased Flow AI expecting a reliable product and responsive customer support. Unfortunately, my experience has been extremely disappointing.

After encountering issues with the software, I requested a refund in accordance with their stated policies. Despite multiple attempts to contact their support team, I have received little to no response. The lack of communication and customer service has been frustrating and unprofessional.

As a paying customer, I expected timely assistance and a fair resolution to my concerns. Instead, I have been left without support and without a refund.

Based on my experience, I cannot recommend this software or company. I hope they improve their customer support and refund handling process in the future.

4 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Ali, we're truly sorry about your experience with the Flow AI purchase and, more importantly, about how hard it was to get a response from our support team. Being left without communication on a refund request is not the standard we want to hold ourselves to. We take this feedback seriously and are working to improve our response times and the way refund requests are handled. We genuinely appreciate you taking the time to let us know.

Rated 5 out of 5 stars

fast and secure

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Nate, thank you for the great feedback! Fast and secure is what we strive for on every order. We appreciate your support.

Rated 5 out of 5 stars

Very helpful

Very helpful, quick and great service!

3 June 2026
Unprompted review
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Reply from G2G

Hi Muhammed, thank you so much! We are thrilled the service was helpful and quick for you, and we really appreciate you choosing G2G. Hope to see you again soon!

Rated 5 out of 5 stars

Fast and easy.

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Daniel, thank you! Fast and easy is exactly what we aim for, and we are glad your experience lived up to it. Thanks for choosing G2G!

Rated 5 out of 5 stars

Best of the best

Best of the best

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Janniel, what a compliment, thank you! We are delighted you rate us the best of the best, and we will keep working hard to earn it. See you next time on G2G!

Rated 1 out of 5 stars

i ordered a permanent boost but after it went away

i ordered a permanent boost but after FEW weeks the stuff i bought was gone. no assistance from the seller, just from g2g

28 March 2026
Unprompted review
G2G logo

Reply from G2G

Hi Rafael, thank you for letting us know. We're sorry the boost you purchased didn't hold the way it should have, and that you felt unsupported by the seller along the way. Our team has reviewed your case so issues like this get the attention they deserve. If anything is still unresolved or you'd like us to take another look, please reach out to us at support.g2g.com and we'll be glad to help further.

Rated 1 out of 5 stars

The guy sold me an account that was eventually banned

The guy sold me an account that was banned after a little time of usage

29 May 2026
Unprompted review
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Reply from G2G

Hi Ricardo, we're sorry to hear the account you purchased was banned shortly after you started using it. That's not the experience anyone should have, and our team has reviewed your case. If anything remains unresolved or you'd like further help, please reach out to us at support.g2g.com and we'll be glad to assist you.

Rated 5 out of 5 stars

Legit services

Legit services, you only need to contact the seller beforehand unless the delivery states "instant"

4 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Yousef, thank you for the kind words and for the helpful tip about messaging the seller before non-instant deliveries. We are glad you found the service legit and reliable. Thanks for being part of G2G!

Rated 5 out of 5 stars

Excellent

Great service when you need it. Trustworthy and friendly staff members that will help you with your orders.

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Kidany, thank you! It means a lot to hear you found our team trustworthy and friendly and that we could help with your orders. We appreciate you and hope to see you again on G2G!

Rated 5 out of 5 stars

Very fast customer service

Very fast customer service. Was very impressed with the near instant ticket response! Thank you!

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi, thank you so much! We are really happy the ticket response felt near instant, fast support is something we work hard on. Thanks for choosing G2G!

Rated 5 out of 5 stars

Great experience

Great experience. Very fast and professional. 100% recommend

2 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Alex, thank you for the recommendation! Fast and professional is exactly what we aim for, and we are glad your experience delivered. See you again on G2G!

Rated 1 out of 5 stars

I received a redtrust CS2 account when…

I received a redtrust CS2 account when I paid for a green trust CS2 account , and it has a 31 day cooldown.

1 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi, thank you for raising this. Receiving a red-trust CS2 account when you paid for a green-trust one, with a 31-day cooldown on top, is not what you ordered, and we completely understand the frustration. Our team has reviewed your case and reached out to you directly. Your feedback helps us hold sellers to exactly what they advertise on G2G.

Rated 5 out of 5 stars

Great. Would purchase from them again.

It was very good, quick, and order came as expected. Amazing!

2 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Parker, thank you! We are so glad the order arrived quickly and exactly as expected, and we would love to have you back. Thanks for choosing G2G!

Rated 1 out of 5 stars

he stole $161.88 from me and uses stolen credit cards

I purchased 33K valorant points from him and after one day they disappeared. This means that the payment was refunded. He uses stolen credit cards. I want to get my money back. He compromised my account and stole $161.88 from me and the site did not give them back to me. Do not buy from him!!

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi lioryamar, we're very concerned to read about this experience. Reports of fraudulent activity and compromised purchases are something we take extremely seriously, and our team has reviewed your case. If you have any further details or your concern remains unresolved, please reach out to us at support.g2g.com so we can look into it with you directly.

Rated 5 out of 5 stars

really useful platform!!

i've purchased from g2g multiple times over the course of the last 2 years, and it's been a really useful service for me!!
one thing to note:: all of the items available are usually hosted by individual sellers, and sometimes sellers may delay with delivery or not deliver at all.. but that's when the g2g resolution team comes in and they are very helpful with offering refunds, or making sure that the sellers deliver their products as promised!

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Amelie, thank you for being with us over the past couple of years! It genuinely means a lot that G2G has stayed useful for you across so many purchases. Here is to many more!

Rated 5 out of 5 stars

Fast and good

3 June 2026
Unprompted review
G2G logo

Reply from G2G

Hi Allu, thank you! Fast and good is just what we aim for. We appreciate you choosing G2G and hope to see you again soon.

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