G2PLAY.NET Reviews 1,122

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

The support have a lot of delay to answer and they are so burocratics to solve a clearly problem of a key not functional in my region even though the key showed global on the website of G2play. I'm tr... See more

Rated 1 out of 5 stars

Just sold me 2 beta test keys. I dropped them a note and got answered that selling beta test keys is 100% legit since it's the same game, which is an absolute BS according to Steam rules, and any... See more

Rated 1 out of 5 stars

Bought a game (Endless Space 2), Steam key was already in use. Contacted them, sent them all the necessary screenshots, they never responded. Got a message recently saying that the case was closed b... See more

Company replied

Rated 2 out of 5 stars

They sell actual keys, but much of what they sell are used serial keys, which you will be unable to activate. You'll have to keep pressing for several weeks if you want refund or a new key, and... See more

Company replied

1.7

Bad

TrustScore 1.5 out of 5

1k reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Keys very often don't work.

G2Play is good at selling keys that don't work. If you want to get scammed definetly buy here.

edit: g2play refunded my purchase and offered a 10% discount on a new purchase. Average solution. g2play is in my opinion 100% responsible for the listings on their website. Unfortunately they don't care to verify their resellers keys , so if you buy here expect keys that are already used.

10 February 2020
Unprompted review
G2PLAY.NET logo

Reply from G2PLAY.NET

Hello,
We're sorry to hear about your issues with the keys purchased. Unfortunately, we weren't able to find your account in our system. Therefore, we would like to kindly ask you to provide us with your order number/e-mail address or to contact us in the ticket.
We'll do our best to help you.
Best regards,
Minia

Rated 1 out of 5 stars

Game key invalid

Game key invalid. Refund process is "questionable" and never appeared in my account. Never buying from here.

27 January 2020
Unprompted review
G2PLAY.NET logo

Reply from G2PLAY.NET

Hello!
We have checked your order and it looks like your payment provider canceled your order.
We have contacted you in ticket XEX-79840 with all the details. You can check your tickets in the Customer Support tab on your G2Play account.
Kind regards,
Ala

Rated 5 out of 5 stars

Only good things to say

Only good things to say. I ordered few games from here, takes 10-15mins to get the keycode usually, sometimes longer if it's a pre-order.

When ordering remember to check games region so you don't accidentally buy wrong item!

17 January 2020
Unprompted review
Rated 1 out of 5 stars

bad customer service only robots ..

bad customer service only robots ,
its brother company kinguin.net already bankrupt , soon G2play share same destiny ..

stay away , waste of time !

11 January 2020
Unprompted review
G2PLAY.NET logo

Reply from G2PLAY.NET

Hello Sean,
sorry to hear about your dissatisfaction in our service. Could you please contact us and tell us what is the source of your discontent? Helping you out would be our top priority. We would like to keep you as a happy customer. You can contact us whenever you want.
Best regards,
Patrick

Rated 1 out of 5 stars

Do Not Use scam artists

Do Not Use. Scam artits!

I used this service to buy a code for Battlefield on Xbox. Obviously the part taking the money went through lovely. I put the code through and of course. It did not work.

I immediately raised a ticket and sent a photo of my screen saying the code was invalid. I was told this was insufficient and that I needed to get a JPEG unedited of my microsoft account.

I used my Xbox account on my phone and also showed the code was invalid. I sent this to them and of course. That wasnt good enough,

I finally remembered my log in to get onto the desktop version whereby I sent them screenshots of my subscriptions and my orders and it clearly showed I have no battlefield.

I then have received an email telling me that This wasnt sufficient they have contacted Microsoft direct who confirm the code was activated the same day. So they could not refund me.

No explanation, also highly unbelievable.

Even if the code has been used. It certainly wasnt used by me! ANd this company dont care.

Do not use. They cannot be trusted.

30 December 2019
Unprompted review
G2PLAY.NET logo

Reply from G2PLAY.NET

Hello!

Thank you for the feedback.

We have reviewed your case and updated the ticket in our system, be sure to check it there.

Kind regards,

Bobby

Rated 5 out of 5 stars

Great Service.

I have several keys that I don´t use, from various Humble Bundle purchases. This site is great for selling them. Also the customer service is excelent, they reply very quick and make everything easier to use, specially if you find the site a bit confusing to use at first steps, as it was for me.

25 December 2019
Unprompted review
Rated 5 out of 5 stars

Instant delivery!

The cheapest website I know, Instant delivery, and easy order! Preordered Jedi fallen order and I was worried if I was scammed but it was delivered 3 hours before the game release! 50% off the original price! Great website for buying games.

14 November 2019
Unprompted review
Rated 1 out of 5 stars

Not the best system for sellers

Was selling a key that i got from Humble Bundle, i know it workes, because i checked it on my account, that already got the game.
I sold the key on your site, and 6 days later (Who uses 6 days to find out if the key works or not?!) it got reported as not working.
So i lost my fully working key and my money, thanks for that..

There is no way to prove that the key wasent working, because i know it did.

28 October 2019
Unprompted review
G2PLAY.NET logo

Reply from G2PLAY.NET

Hello,
we are sorry to hear about your issue.
Please note that it is forbidden on our Store to sell keys from the Humble Bundle. This is a charity organization and we simply consider it unethical to sell the keys from that site.
In this case, the customer should be refunded right away.
However, we would like to check your issue. In this case, could you please provide us with the ticket ID?
We are looking forward to your reply,
Monika

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