gabyhardwicke.co.uk Reviews 

19
TrustScore 4 out of 5

4.0

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Company details

  1. Legal Services

Written by the company

Gaby Hardwicke Solicitors is a long-established East Sussex law firm offering a wide range of legal services for businesses and individuals. We have been providing first class legal advice to our clients in Sussex, the South-East and beyond since 1889.


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4.0

Great

TrustScore 4 out of 5

19 reviews

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4.0

All reviews

(19)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

An excellent company to deal with.

I have used Gaby Hardwicke for many years and have been delighted with the service provided. Chris Moye is excellent and has represented my interests with enthusiasm and professionalism. I cannot recommend him highly enough!

2 April 2026
Unprompted review
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Reply from gabyhardwicke.co.uk

Thank you for your kind review and for your continued trust in Gaby Hardwicke.

We’re delighted to hear that you’ve been so pleased with the service over the years, and in particular with the support provided by Chris Moye. We’re pleased his enthusiasm and professionalism stood out in your experience.

We truly appreciate your recommendation and look forward to continuing to assist you in the future.

Rated 2 out of 5 stars

If you would like an eye watering bill…

If you would like an eye watering bill mixed in with incompetence and a compete lack of transparency.

31 March 2026
Unprompted review
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Reply from gabyhardwicke.co.uk

Thank you for your feedback. We’re sorry to hear about your concerns.

At present, we’ve been unable to locate your details on our system based on the information available. However, that doesn’t necessarily mean we haven’t had previous dealings, and we take your comments seriously.

We’ve reached out via Trustpilot to request some additional information so we can investigate this further, but unfortunately we haven’t received a response within the allotted timeframe. We would still very much like the opportunity to look into this for you and address any issues raised.

Please feel free to reply through Trustpilot or contact us directly with any further details so we can assist you.

Rated 5 out of 5 stars

Sorted out our wills.

Sorted out our wills fully explaining all the options and technically’ to us. A very nice and professional company.

27 July 2025
Unprompted review
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Reply from gabyhardwicke.co.uk

Thanks for your feedback. It’s great to hear that you were pleased with our service. We’ll pass the feedback on to our private client team team. Best Wishes. Thank you for choosing Gaby Hardwicke.

Rated 5 out of 5 stars

Excellent Gaby Hardwicke Service

Excellent , responsive and timely service provided by Daniela Bushe supported by Jane Bateman

25 July 2025
Unprompted review
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Reply from gabyhardwicke.co.uk

Thank you so much for your wonderful feedback Paul. We are pleased to hear that Daniela's responsive and timely service made such a difference to your experience. Best wishes from the team at Gaby Hardwicke Solicitors.

Rated 5 out of 5 stars

A very professional and friendly…

A very professional and friendly service.

24 July 2025
Unprompted review
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Reply from gabyhardwicke.co.uk

Thank you, Keith. We really appreciate your custom and your review. We are delighted you were pleased with the service. We look forward to working with you again in the future. Best wishes.

Rated 5 out of 5 stars

Excellent service

Great communication from the start, I felt well looked after, my will was quickly and easily organised. Elena Thompson inspired confidence in the process.

13 March 2025
Unprompted review
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Reply from gabyhardwicke.co.uk

Thank you for this lovely review Tom, it is much appreciated. We shall pass on your kind comments to Elena Thompson who we are sure will be delighted. If you need further assistance in the future, please don’t hesitate to contact us again.

Rated 5 out of 5 stars

Smooth sale and purchase

We used Gaby Hardwicke for our sale and purchase. Everything was explained to us in laymans terms and without any trouble. We were kept up to date at all times and our calls were returned the same day - it’s a shame the other side’s solicitors weren't as efficient! We’d highly recommend Gaby Hardwicke.

22 September 2024
Unprompted review
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Reply from gabyhardwicke.co.uk

Thank you for giving us 5 stars Kevin! We’re delighted that our conveyancing team delivered great service. If you need further assistance in the future, please don’t hesitate to contact us again.

Rated 1 out of 5 stars

we asked this company to carry out a…

we asked this company to carry out a relatively simple legal transaction,but in the end something went wrong and we felt the solicitors werent helping us as clients and it all went wrong so we ended up paying £750 plus vat for nothing.i wish id read the reviews before i used this firm

23 March 2024
Unprompted review
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Reply from gabyhardwicke.co.uk

Dear Ramsey Sixthreethree

We have recently come across your review, above.

Thank you for sharing your feedback. We take it seriously.

In turn, we’re really sorry that you had a poor experience. This does happen very occasionally, although only in a fraction of a percent of the many thousands of cases we handle each year. Notwithstanding, we do understand how frustrating it must have been for you.

We have tried to contact you to discuss the issues further. If you would like to get in touch, please email info@gabyhardwicke.co.uk.

Yours sincerely

Katie Cowley

Rated 1 out of 5 stars

re Private Client team

re Private Client team. The firm refused to take my case on without giving me a reason despite me asking, which I understand is a breach of Law Society guidance. I was told they made the decision prior to any conflict check so it makes it seem like they are either too busy (just say so) or are not competent enough for the situation at hand (again just say that's the case). Incidentally the Receptionist who took my call and had to call me back was very polite.

26 January 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this firm!!

Do not use this firm!!! They cost us £9000 when they didn’t inform us of multi dwelling stamp duty relief and a further £1000 when we came to sell the property 8 years later(we used a competent solicitor this time) because it came to light that they had omitted to transfer part of the garden into our name at the time of purchase!!! Unbelievable for supposed “professionals”!

27 September 2023
Unprompted review
Rated 1 out of 5 stars

Not ready to exchange contracts on a…

Not ready to exchange contracts on a house purchase! We were a 3rd party and Gaby Hardwicke in Bexhill were acting on behalf of our vendors who were selling relatives house under power of attorney.
The only other party in the chain were our first time cash buyers and it was agreed that the deadline for exchange of contracts would be no later than the 11th April with completion the following week.
However,on the 11th April the agent called me to say that Gaby Hardwicke claimed not to have received a copy of the signed contract,despite Royal Mail tracking confirming that had been delivered after all on the 11th April!
As well as this Gaby Harwicke unexpectedly at this late stage said they needed photo ID from one of the vendors who lived overseas,and without this they could not exchange.Not sure why the missing photo ID was not resolved much earlier in the process!
As a result exchange of contracts did not take place on this date and our buyers were very disappointed.Even the following day the 12th the photo ID issue had not been resolved according to the agent,and on Thursday the 13th our buyers pulled out leaving us devastated.
We have been forced to put our house back on the market and meanwhile your clients have managed to find new buyers for the property in Bexhill leaving us with considerable costs for this failed transaction.

11 April 2023
Unprompted review
Rated 1 out of 5 stars

I have past experience with this firm

I have past experience with this firm. They handled my business until a wealthier relative wished to retain their services in a dispute with me. Thereafter, they refused to continue with me, stating there would be a conflict of interest in doing so. When I pointed out they were acting in an unethical way, their response was, "We can act for whoever we want to."

10 March 2023
Unprompted review
Rated 1 out of 5 stars

EXTORTIONATE FEES & Pricing so beware

EXTORTIONATE FEES & Pricing so beware. Final bill over £500 for an abortive purchase of garden (few emails and phone calls . Charged for every second of phone call and emails even if ringing or emailing more than normal to actual get a response ! Bought and sold properties before and never experienced anything like these type of charges perhaps I’ve been lucky. The initial completed conveyance was only £900 and this was aborted in the very early stages

11 October 2022
Unprompted review
Rated 2 out of 5 stars

first impressions - rude

my first impressions of this solicitors was not good. I was kept waiting for ten minutes for an initial 30 minute meeting, for which I was expected to pay. I felt as professional lawyers, they undervalue their customer, and therefore decided not to use them.

9 November 2021
Unprompted review
Rated 1 out of 5 stars

No client loyalty

My family has been a client for decades. When I recently asked them to undertake conveyancing for me they refused stating there was a conflict of interest, but they wouldn't tell me what it was. My buyer is using a different solicitor, so go figure!! Unbelievable and so arrogantly dismissive.

25 June 2021
Unprompted review
Rated 2 out of 5 stars

Stay away from dealing with this Law…

Be aware of additional charges. I asked this firm to assist me with a Commercial Break clause notice which I paid them for. I called them on. a couple of occasions in regards to my existing case. I received a further bill of £225.00. You must read their terms carefully before agreeing to deal with them. I have also requested a call recording of my calls which they cannot provide to me. As a law firm you would expect all calls to be recorded.

18 March 2021
Unprompted review

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