Gadgetshieldz Reviews 314

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, most reviewers were somewhat happy with their experience overall. Many customers express satisfaction with the quality and precision of the products, particularly skins and screen protectors, noting their tailored fit and premium appearance. Reviewers often highlight the effectiveness of display protection in self-healing from minor marks and impacts, and appreciate the supportive team. However, some people were dissatisfied with product quality, reporting items arriving bent, defective with dust and bubbles, or being oversized and impossible to apply correctly. A few other people also felt that products were misadvertised for specific models, leading to issues like misaligned features and eye strain, and some never received their orders or faced unhelpful responses regarding ill-fitting products.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many praising the precision, fit, and premium textured... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the flawless fit and finish of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wish to buy your product. Please let me know where can I buy your product in Mumbai? I just bought Nothing 3a


Company details

  1. Mobile Phone Accessory Shop

Information provided by various external sources

Gadgetshieldz is dedicated to making the finest in mobile skins and screen protectors available to all mankind. We have an unlimited selection of vibrant protective options for all phones, even for the one in your pocket. We also focus on more than just phones, we make skins for almost all personal tech from Macbooks to Airpods.


Contact info

3.6

Average

TrustScore 3.5 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best site to book mobile skins

This is one of the best site to book mobile skins. I really loved it thanks Gadgetshieldz for making my day happy. Need to order extra skins now to my family members also.

My Order ID : 320643

12 March 2021
Unprompted review
Rated 5 out of 5 stars

Best quality product

Best quality product. Amazing customer service 100% recommended. Just be patient while applying skins or screen guard and do watch their instructional videos.

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Loved it

Loved it! Amazing skins from gadgetshieldz. Texture is too good and perfect finishing... Go for it!!

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Super professional skin: Built to last

Super professional skin cuttings. Awesome design combos available which are durable and sustanble. Glue is also awesome the skins do not come of from sides and directions are also easy to follow.

Had a great experience will definitely order from here

20 February 2021
Unprompted review
Rated 1 out of 5 stars

Empty promises and just waiting to bilk your money

Ordered their iPhone 12 PM front shield on 24-Nov-2020. After almost 2 months, product arrived, but it was the body shield, not the front shield ordered. Sent them email and they said they were going to ship the correct item & advise the tracking number on 13-Jan-2021. After waiting for another month, the replacement product still didn't arrive. They kept giving me the runaround saying that the product has been sent, but never bothered giving me a tracking number. Filed for a refund request via PayPal, and these jokers had the cheek to ask me to send the wrong item back to them (at my cost). When they have received the returned item, then only PayPal will process a refund. What a bunch a jokers. I had to pay the extra shipping & not get the item ordered. What a waste of time & money!! Don't intend to order anything from them again. They can sod off!!

18 February 2021
Unprompted review
Gadgetshieldz logo

Reply from Gadgetshieldz

Dear Chun-Kit Toh,

We regret and apologize for the inconvenience you have experienced.

The issue was that we'd not be having a traceable AWB ID for the DHL Packet Intl. Which was the reason the package is untraceable or seems to be lost in transit. Also the international packages are being delayed due to the aftermath of COVID-19 restrictions. Because of the above limitations the package has been delayed. We are escalating this issue with our shipping partner to locate the package and take appropriate actions on the instance. Meanwhile we request you kindly wait. We apologize once again for any inconvenience the delay might have caused and we'll work towards tightening the bolts in international delivery so that you or no other customer would face the same issue in future!

We are sure that your product will reach you, but there has been a delay due to the scrambled logistics connectivity!

Regards,
Lead - Customer Support & Public Relations,
Gadgetshieldz

Rated 5 out of 5 stars

Have been ordering with them for years

Have been ordering with them for years. Faced a problem with a recent order and they were prompt enough to give me a replacement within a few hours. Exceptional customer service! Very pleased to say the least.

9 February 2021
Unprompted review
Rated 5 out of 5 stars

Going Toe to Toe with DBRAND!

I've been a fan of skins for a long time and have purchased from various Indian sites over the years.
I even went so far as to import a dbrand skin once.

Even though they all deal with 3m vinyl material, the quality of the same differs to a great extent.

And the best of them all, considering the value for money, I'd confirm is Gadgetshieldz Skinnova Skins.

The texture and fit is perfect, with cut outs and glue being precisely engineered.
My favourite is the Camo skins which go well with the red logo on my OnePlus Device.

I've purchased their matte glass screen protector too and it's made the Curved Screen of my OnePlus 7 Pro, a joy to use.
No bubbles remain after a couple hours of installation and the material deflects micro scratches too.

A 100% recommendation to all who feel skins have a tendency to be applied wrongly or are too pricey.

Do check out thier youtube videos for instructions on the installation process.

Check out my insta page @urbanetechie for photos of the products I've purchased from gadgetshieldz.

Take care and stay safe all.

8 February 2021
Unprompted review
Rated 5 out of 5 stars

Protection, New Look and some Grip!

Got the Skinnova Black Matrix Skin from Gadgetshieldz and I was apprehensive about installing it as I felt it was easy to mess up the installation. After watching the installation videos, the installation process was clear.

I lined up the top edge and just smoothly applied it and was surprised to find that bubbles under the skin went away automatically after a few soft presses.

Overall, my phone looks amazing now and the skin has given it a new look and feel. The skin also adds some grip - to some extent - which is better than having a smooth glossy glass back which can get quite slippery. Now, I have a great looking phone and I'm relieved that the glass back is protected from scratches too!

7 February 2021
Unprompted review
Rated 1 out of 5 stars

Not worth a single star

One of the sh^tiest services and customer care experience. Avoid these bunch of goons and scripted response narcissists. They will never accept their faults and blame everything on the customer. Typical lala company.
Try having a conversation with them on the phone number, oh wait there is none.
Their web chat ? They will reply to you once every 4 hours or sometimes a day, if you are lucky.
Even then the response would be vague and dump everything on customer attitude.

Update: The refund I received is for the double payment that was credited for the order. It took them 7 days to verify that they received the payment twice. Initially, they told me they only received it once and after constant battle and burnouts the payment was reversed.

Secondly, Ritesh, Dinesh or Suresh whoever started harassing me over the phone calls to take down the review. They don't have any customer support phone number but they started calling me once the review was posted on Trustpilot.

As I have said, typical LALA company bunch of goons running the show. If you don't believe me, try their customer support. See the time it takes them to solve your simple query.

Regarding Scam ? Bribing and Harassing the customer is counted as one.

As I said in my initial review. AVOID !!!

6 February 2021
Gadgetshieldz logo

Reply from Gadgetshieldz

Dear Ansh,

Since there was an issue with the product, we processed a refund instantly and we also arranged for a return pick up of your package. But after several attempts to pick up the product, the pick up was unsuccessful as there has been no response from your end! Now it seems like a scam that you have got both the refund and the product!

We genuinely strive for customer satisfaction and when we go out of our policies to satisfy customers, we always end up at a loss like this! Because of customers like this, our other genuine customers too suffer with more stringent policies.

Rated 5 out of 5 stars

Amazing service with apt time

The instance : i dropped an manual order via email to the team and team was so fast that they had contacted me the same day on my request, and my order was ready the next day and the i the installation of product was so up to the point. I am very happy for the kind of service the team offers. Keep up lads.

6 February 2021
Unprompted review
Rated 5 out of 5 stars

Loved the Gadgetsheildz Experience

The product reached timely and the packaging was styrdy. The product was of awesome quality. The video available online helped a lot in clear installation of the product. Even I asked for customer care for some support and the customer care was very helpful and resolved my issue in clear communications. It was a Wonderful Experience.

1 February 2021
Unprompted review
Gadgetshieldz logo

Reply from Gadgetshieldz

Thank you for taking the time to write this review. We are driven by such feedback to provide you our best.

Rated 5 out of 5 stars

Good quality for skin.

29 January 2021
Unprompted review
Gadgetshieldz logo

Reply from Gadgetshieldz

Thank you for taking the time to write this review. We are driven by such feedback to provide you our best.

Rated 5 out of 5 stars

Perfect and easy to apply

Perfect and easy to apply. First and awesome experience.

28 January 2021
Unprompted review
Gadgetshieldz logo

Reply from Gadgetshieldz

Thank you for taking the time to write this review. We are driven by such feedback to provide you our best.

Rated 5 out of 5 stars

Perfect Skins for mobiles

Excellent mobile skins with great quality. Best in market. Go for it.

27 January 2021
Unprompted review
Gadgetshieldz logo

Reply from Gadgetshieldz

Thank you for taking the time to write this review. We are driven by such feedback to provide you our best.

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