GAFFA Shop Reviews 3,642

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 4 out of 5 stars

It just takes a bit long fot CDs to come inside of the Denmark but other than that everything is good.

Company replied

Rated 5 out of 5 stars

Super hurtig levering og fantastisk at vinyl plade fremstå perfekt

Rated 1 out of 5 stars

I ordered on 20th December and the website said the items were in stock and would come before Christmas but they didn't. No notification the parcel would be late and when I tried to call on the mornin... See more

Company details

  1. Music shop
  2. CD Shop
  3. Hi-fi shop

Written by the company

GAFFA Shop. Køb CD'er, DVD'er, Merchandise, Hi-Fi og meget mere.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Spam nej tak

Websites der beder om reviews are spam centre og får 1 stjerne

9 March 2026
GAFFA Shop logo

Reply from GAFFA Shop

Kære Andreas,

Tak for din anmeldelse og din ærlige mening.

Vi forstår, at automatiske invitationsmails til anmeldelser kan opleves som påtrængende – det er bestemt ikke meningen at irritere vores kunder. Formålet med at sende dem er kun at høre, hvordan vi kan blive bedre, men vi tager din feedback til os og vil se på, hvordan vi kan gøre det mindre forstyrrende.

Vi håber, at du alligevel har haft en god oplevelse med selve købet hos os.

Venlig hilsen
Kundeservice
Gaffashop.dk

Rated 1 out of 5 stars

lang leveringstid

Al for lang leveringstid og at Gaffa shop på hjemmesiden meddeler at der er leveringstid på visse produkter.

23 January 2026
GAFFA Shop logo

Reply from GAFFA Shop

Kære Erik

Tak for din anmeldelse.

Vi oplyser på vores hjemmeside, hvis en vare ikke er på lager, og i så fald vil der stå en forventet leveringstid på produktet. Vi forstår dog godt, at ventetid kan være frustrerende, og det beklager vi selvfølgelig.

Du er altid velkommen til at kontakte vores kundeservice, hvis du ønsker en status på en ordre eller hjælp til andre varer, der er på lager.

De bedste hilsner
Gaffashop

Rated 5 out of 5 stars

Good experience

Everything was perfect

24 November 2025
GAFFA Shop logo

Reply from GAFFA Shop

Hello

Thank you for your review.

We are very sorry to hear that you have not received your package. If DAO has informed you that they cannot locate the shipment, we would like to look into this matter immediately.

Please contact our customer service at kontakt@gaffashop.dk
with your order number, so we can investigate the case with DAO and find a solution for you as quickly as possible.

Kind regards
GAFFAshop

Rated 1 out of 5 stars

Poor service with misleading delivery times

I ordered on 20th December and the website said the items were in stock and would come before Christmas but they didn't. No notification the parcel would be late and when I tried to call on the morning of 23rd December to find out when or where the order was, the office was shut. I would not have placed the order if I had been correctly informed. Annoying for one person on Christmas day :-(

22 December 2022
Rated 5 out of 5 stars

No problems whatsoever

The releasedate of the item I ordered was pushed several times, but Gaffa shop kept me updated on my order along the way and the sending was quick. Great experience :)

30 September 2022

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