GAK Music Emporium Reviews 

66,856
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Attention to detail and good service combined with reasonable prices.All in all a good experience. Just to add this on - I bought a guitar tge week BEFORE they went under.Sam, tge guitar guy did a... See more

Rated 5 out of 5 stars

Fanastic quick reliable service. I order a few things (pedalboard, strymon deco, strymon Ojai, in the last week or so. The Deco had a faulty power supply, the staff remedied immediately and sent out a... See more

Rated 4 out of 5 stars

GAK Brighton, website very good, great selection of musical gear, order process was easy, delivery was on time. I have visited GAK Brighton it is amazing , staff are helpful Marshall FX amp is nic... See more

Rated 5 out of 5 stars

It was easy to place an order online. I called the staff to query something before i placed the order and the guy who answered the phone was really helpful and patient. The piano arrived ontime and in... See more

Company details

  1. Music shop
  2. Hi-fi shop
  3. Hobby shop
  4. Musical instrument shop

Written by the company

Welcoming and unpretentious, GAK exists to support and partner with the music lovers and learners community, bringing Brighton music culture to its customers and providing competitively priced, high quality instruments to beginners, seasoned players and professional musicians, in-store and online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67k reviews

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4.8

All reviews

(66,856)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended.

Product exactly as described. Very fast free delivery. ( my order was £60 but I'm not sure what the minimum amount is for free delivery ) Excellent communication too.

14 March 2025
Rated 5 out of 5 stars

Perfect

Item as described, really fast delivery, tracking accurate. PJB suitcase exactly what I wanted.Proper pleased. Cannot fault anything. Thank you GAK

13 March 2025
Rated 5 out of 5 stars

Great service

Sent a product back that wasn't to my taste (not faulty). They collected it for free and gave a quick no quibble refund. Will use them again in the future

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with GAK

Great experience with GAK. Fantastic customer service through a troublesome order (due to DPD being utterly awful) cannot fault them.

12 March 2025
Rated 5 out of 5 stars

Fanastic quick reliable service

Fanastic quick reliable service. I order a few things (pedalboard, strymon deco, strymon Ojai, in the last week or so. The Deco had a faulty power supply, the staff remedied immediately and sent out a new supply the next day. Everything sorted! Good pricing and great service, what more could you ask for

14 March 2025

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