GamBlock®  Reviews 

Customer service is amazing! Solved the problem in less than 15 min! Amazing!

Amazing customer service! I am not a technical person and struggled with the install. The team at GamBlock is wonderful! They provided step by step instructions and were able to remote in and successfully complete the install.

Gamblock installed Gamblock on my son's iphone. After the install, he could access absolutely nothing on his iphone. You can only communicate with Gamblock via email and there were long delays between responses. They seemed to just be responding with pre-written responses. Since my son needs his iphone for work, I took the iphone to the Genius Bar at the Apple Store. Since we have Apple Care for his iphone, I was just going to get a new iphone but surprisingly they were able to reset his iphone and restore from a backup on Apple iCloud which I thought you would not be able to do. So in the end they lied about not being able to do a restore after Gamblock is installed.

I was very leery about installing Gamblock because you NEVER talk to a live person only via email. I have since disputed the charge for Gamblock because it is not installed and will never be installed on his iphone.

My reply back to Gamblock:
It was still not clear from all the info that was on Gamblock that he would not have access to any app on his iphone. His iphone was totally useless and he needed it for work. Maybe if we could have talked to a person instead of just communicating through email it would have been made clear to us that he would not be able to use his iphone for 30 days. Also, the Apple store was able to do a reset and reload from his backup so it isn't true that Gamban survives a reset. I have disputed the charge and will file a complaint with the Better Business Bureau.

My wife (who to be fair is not the most tech savy person) downloaded and installed the software today.
The customer services were on hand right throughout the process and answered all her questions almost instantly.
It's not the first time she has used Gamblock and I can't stress enough how wonderful this software is, I can relax once this is on her equipment because I know 100% it can't be removed/overwritten - this really is the ONLY thing in many, many years that definitely works.
My sincere thanks for the support.

Hey there
After installing the Software from GamBlock on my window driven Laptop/PC my device was useless. It shuts down every 2 or 3 minutes. I was talking a long time to the suppport by mail. They were kind, but kind of useless. Even if I got help from the remote team the could not fix it. In the end they blamed me, because I didn`t want to quit my 3rd party antivirus-software. They said multiple times that they are microsoft approved, yeah, but that is not good enough for me.
In the end I decided to ignore them and their advices to safe/rescue my device. I installed the free software ubuntu and here we go. I can use the device, browse in the internet without an observation.
I asked GamBlock a few times to end my licence but they refused in order to their terms of condition. The point where I said it is over I write this review was the point, where they gave my email to an addiction counsellor without my permission. I didn`t suffer from an addiction. I wanted to protect my device from others in my family who could potentially use this device. But I was treated by an managment officer like a naughty child wo doesn`t follow parental advice.
If you need an antigambling software you better use gamban. They are not 100% safe but as a protection it is good, cheaper and way more supportive!

I do not understand the logic in creating software, that can easily be manipulated and blocked. You are not creating software for the light hearted beginning gamblers or are you? I have spend £25, and within 5 minutes, you can go to VPN and just delete. Makes no sense at all. You either create it properly or not at all. You are dealing with severe sick gamblers. They will do anything to gamble. Think there worried about losing the £25. They need someone to control them and to block all once and for all without having any Control. Terrible.

TLDR; not able to use phone at all for extended periods of time, can still download gambling apps through a little flaw, unable to restore data through iCloud, gamblock goes back on their words

After reading the reviews on here, I knew that Gamblock might be a tricky one to install and I knew that customer service would be slow so I was already prepared for that. However, tricky to install is an understatement. After the first remote “installation” with their tech guy, we were told to not use the phone at all for 12 hours to ensure enrolment, which was never told to us in the first place so I guess you could say that luckily we are in Australia and the installation happened around 10-11pm our time so we would be asleep for the 12 hours anyway. After 12 hours, we used the phone and retrieved all our data through iCloud and gamblock wasn’t even installed.

So then begins the back and forth emails I had with Gamblock regarding this and all the times we had to reset our phone and not use it so they can confirm enrolment. But then gamblock would block all apps from the App Store other than the apps that show through the “Ads” row where you can still download gambling apps from so that defeats its purpose. They tried fixing that (which they couldn’t) and gamblock disappeared from the phone.

So anyway, Gamblock eventually told me that I cannot restore through iCloud at all, that I had to transfer all the data through my Mac without iCloud. When I brought up to them why they went back on their words about being able to use iCloud to restore data, they had the audacity to tell me that I misinterpreted their words. Even after I sent them a screenshot of the bit on their website that said I can, they sent back a screenshot of the same page I sent and highlighted the bit about the strict mode which in no way explains anything about the iCloud data. And in the email correspondence we had, they literally told me to wait till they give me the go signal before we could restore our data.

My partner is now refusing to attempt to install gamblock anymore which I don’t blame him for because this entire process has been infuriating. And all they keep saying is they will hold off starting the two months licensing period until it’s installed since I already paid. But that doesn’t help anything since we can’t even install it so we’re losing out on the money that could actually go into repaying some of his debts or his meals because gamblock refuses to refund. This entire thing spanned over a month and because of its inadequacies, my partner has gambled away all of his money and dug a bigger hole in his debts and we still can’t find a solution.

Edit: I changed my review to 3 stars, because despite the issues with it, it really works well at blocking gambling. The customer service people are also very friendly, even if I was unable to solve the issue via them. Ended up figuring out on my own that for this to work, you need to install the enhanced app as well as the main one. You also need to set your setting to do extra blocking in order to use the function that allows you to use sites like Facebook. The process ended up not working well for me (a pain and slow process to access them). However....I am changing my rating because I intend to keep using Gamblock as it's the only app I have not found a way to circumvent. I can't rate it higher because they really need to redo their online instruction manual - the directions for installation and settings of the app are very confusing. They also would have more business if they put some instruction videos that show the *whole* process. There are some that show clicking on a single thing somewhere in the process. Not one showing the entire process from start to finish of how to install BOTH apps and how to set your settings up.

Original post: I just purchased this because I wanted something that couldn't be removed with a factory reset. Well, it can't, and blocks gambling. I struggled between 2 and 3 stars though, because, while doing what it needs to, it also blocks every browser except their own gamblock browser, my reddit app, my email, facebook, even the messaging app that comes with my samsung, and like 15 of my other apps, none of which have anything to do with gambling. I just want the websites blocked, not everything I even have a smartphone for.

And their own browser is not mobile friendly and I can't log into even my gmail or other things on it because gmail thinks the browser is dangerous.

Their instructions in the email for setup were confusing or possibly outdated, same with on the website, as well as for troubleshooting. I doubt I will renew after this month...which is a shame because I really love the idea of it and it works...just so well that I might as well get an old flip phone instead since my phone is nearly useless now.

Ater a update from gamblock software my pc is broken. Updates from windows dont work anymore and pc turn down without no reason. I been busy with email and try they very kind to try to resloved it but nothing works. Only taken off the gamblock mayby help so i can put a new windows on my pc but they dont that. So i can wait for 2 mounds when my licenses is over to use my pc again.

I used betblocker which overblocked, my favourite browser is opera which I couldn't even use and was easy for me to uninstall. I haven't been able to uninstall Gamlock so far .

I downloaded gamblock and couldn’t get it to install, they connected and removed some sketchy anti-virus. I’m already $500 ahead of where I would have been.

I tried the gambling therapy ones and got around them in five minutes.

This one took a little longer to work out but worth it.

Good experience... The best site for gambling addictions...

This product sounds great, you need to read the fine print though. I purchased this product with the understanding it would be easy to place onto my iPhone.

Stop right there! It’s not. You require access to a Mac computer, which I don’t have access to, the company is refusing to give a refund after months and months of frustrating email exchanges about the difficulties of this product.

Asides from purchasing the expensive product which I haven’t been able to use/install, they have requested another $1000 AUD (approx) to supply a phone with the product installed.

At first, it does indeed help to prevent any possible access to any gambling sites. No circumvention is possible and during these 2 months I use the product on my laptop and mobile, it has saved me a lot of money.
But it comes with a lot of problems. Too much, I am afraid. During these two months, there has not been a week without me multiple times reaching out to Gamblock customer service. My mobile is working fine with the software, but the Windows version on my business laptop is a disaster. It has destroyed my laptop, in fact. It shuts down randomly, it does not work when there is no internet connection and all fixes by the Support (they are nice, in fact, and try to be helpful) are temporary and just for some days. While I still can use my laptop, it's ok, but I am afraid that any moment now I will have to buy a new one, and then the entire Gamblock buying story has been useless. So count in your expenses not only the money you paid but also the cost of a new laptop and again - a free access to gambling sites..

UPDATE, 5 July 2021. It went from bad to the worst. This software started to interfere with my Windows Explorer, OneDrive and I even could not create Asana projects for my clients. The service is really unacceptable. When eventually they could not fix anything so that the latest update is installed on my laptop, they just concluded that it is my laptop (!!) that does not accept their programme. And that can't do anything about it. As they used this remote support programme, I saw that the only thing they did was trying to instal the same program again and again, they did not check settings, anything. And they blamed my laptop that has somehow been good enough for the software for 7 months but now it is not good enough. When I asked what they planned to do, reimburse, buy a new laptop as mine is useless now. They just quit the chat..

UPDATE, 19 July 2021. The support was very nice and eventually solved the problem. It took some time but they tried and managed.

This works. If, like me, you struggle to control your online gambling, try this, it works. Sure, it might 'seem' expensive compared to some other options, but how much will you lose this weekend? This works, the others I've tried are just too easy to get around. I have been unable to find any way to uninstall or get around the Gamblock controls. Gamblock works. I know it's tough, but try to find the courage and install this, it works.

So far so good I was gambling like crazy and now it’s blocks out vpns I love it I recommend this to anyone

This is already a joke, .. first I gave you a bad opinion, due to bad management, and especially the lack of communication
After much insisting and I piner of my part more interest than Nagie, the problem was solved ... and I gave a good opinion ...
ybaqui we are again ... soon more and more problems came out
I can't open the messages folder, nor the calendar, nor the bank app, nor update ... my phone is unusable
but the worst thing as always, is that they do everything and that I pay three times instead of 2
I'm sick
It is nas I do not even want to solve it .. I want to uninstall it .. but of course, they do not exist, they do not answer
embarrassing, reportable
I want to recover my phone and my tablet
and do not come to me with the story, my emails went to undesirable .. they do not answer other accounts, because even my naridi has tried.
Let's see how they remove it, because not even the splashtop ... I can download it
really what a shame ... and what a disappointment

This is the only anti-gambling product online that actually works and helps. With other products you can just factoryreset your phone and you can gamble again. This product actually blocks that also.
Customersupport is really responsive and helpfull also.

works very well! is highly recommended. also a fast and helpful service. can recommend it to anyone.