GAME Reviews 

Delivery service and customer service extremely bad.
I paid extra to have priority service and i did not received it. A waste of money, time and trust.

Order went through without any issues and was despatched and arrived on time. I’ve used Game for many years and find them to be a reliable retailer. I do miss their old rewards system.

My only issue was trying to change the payment details as I had a new card, it wasn’t easy to make the change.

Do not order from them. Your items will come damaged because they put them in a plastic bag and then state you cant get a refund because the box is just to protect the item inside. Well the law states different -

Consumer Rights Act 2015 - Section 9

(3)The quality of goods includes their state and condition; and the following aspects (among others) are in appropriate cases aspects of the quality of goods—
(a)fitness for all the purposes for which goods of that kind are usually supplied;
(b)appearance and finish;
(c)freedom from minor defects;
(d)safety;
(e)durability.

I will not be buying from them again. A refund on the P&P is nothing. I still have damaged boxes.

False advertisement didn’t receive anything but controller in packaging even thought the photos are off the full package

Got my delivery on time thank to team what got my order ready...😊

Delivery was a few days faster than estimated, and the product was in perfect condition. 5/5!

Ordering was easy the product was delivered the next day. The only fault I had was that the product was not delivered to the address I wanted it to go to for my nephew's birthday and arrived at my local post office instead. Customer service sorted this out and I was refunded on returning the goods I haven't downgraded the stars as it is unclear where the error occurred and I have used GAME before without problems.

Great price, very quick delivery and my T9 is up and running. Excellent all round, thank you!

The pen ordered had no ink in it. The game box was in poor condition and the extra item pictured was not included. Also the teddy was marked.

You can't buy this pass in the shops and this is the only website I trust. It was easy to use and the product was there in about 10 minutes. Thank you 😊

Received the product way faster than anticipated. Easy to manoeuvre site. No complaints. Keep up the good work.

Great experience. Next day delivery and tracking was available and easy to access.

I preordered a collectors edition of a game, which was stated as still in stock. Although a week after the order was placed i got an email stating it was cancelled due to them not having it in stock. They should keep note of how many they have to ensure they don’t take orders for the fun of it. And since it took them so long to realise their mistake the collectors edition was sold out of all other retailers. So thanks GAME, The service over the past few years has gotten absolutely dreadful. No more orders will be placed with GAME

Assassins creed Shadows collectors edition was absolutely damaged and rubbish condition.
Game is not accepting my return cause said that is not reason.
Ordered another game,sent me opend game and with a s.it printed cover.
Deserved it closed all shops.
F..k o..

Very bad I am. I ordered shipment on next day delivery they delay until five days and now I ask for refund they didn’t refund it until now.

Terrible experience I had a Game gift voucher with £50 on it and was told it has now expired and I cannot use it, I went into the store last year to ask about the gift voucher the employee scanned it and told me the voucher will be active for as long as I have it. I was given false information by the store employee. I contacted customer services who immediately refused to help me and said the voucher is now invalid, they didn’t even offer anything off a game. I would never buy anything from Game again in my life! Their customer service is truly shocking! When someone has already paid for a voucher and they don’t honour Is not good!

Still haven’t received my parcel. Charging people £4.99 for delivery and never arriving on time. Scam!

Paid for next day delivery but got a text saying that when delivery was attempted, no one was in. This was not correct - I was in and no one attempted to deliver at my property.

Absolutely horrendous experience ordering from Game. 1st order only half delivered and then took weeks to get a refund for the missing item. Then issued a refund on a gift card so had to re-order from Game. 2nd order - no communication about delivery, after order confirmation, until I contacted support and then my delivery instructions were completely ignored and they are delivering to a different location further from my home. Disgraceful service and the support team are no help at all and don't care what your issues are, offer no resolution and completely ignored your complaint.

Never shop with them again,brand new games set open and finger prints all over them,the refund option a joke,just put them in the bin,don’t buy from them