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GamersGate.com Reviews 674

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often finding unbeatable deals and significant savings on game purchases. Many people also praise the customer service for being incredibly helpful, attentive, and quick to resolve issues, with some describing it as the best online customer service they've ever encountered. The purchasing process is often described as quick and easy, with instant key delivery for many. However, some customers experienced issues with the product delivery, noting that key delivery could be slow or subject to manual review. A few people also encountered problems with the website, such as an overly aggressive CAPTCHA system or difficulties with age verification for UK users, which made purchasing games inconvenient. There were also isolated reports of payment processing issues and, in rare cases, unfulfilled orders due to perceived price errors.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the great prices, instant key... See more

Website

Users describe ambiguous interactions with the website. Many reviewers praise the site for good deals, easy... See more

Price

Reviewers mention positive feedback about price. Customers consistently find great deals, competitive... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the support team for being... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised the quick and easy payment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been buying games from GamersGate since around 2014. Their website is well designed and easy to use with real pagination. No "click to see more" scrolling garbage. They have competitive sales on... See more

Company replied

Rated 5 out of 5 stars

I've had a great time buying from this shop! Their prices are consistently unbeatable (I’m a Steam user and always double-check Isthereanydeal before buying anything). Writing this from the heart afte... See more

Company replied

Rated 5 out of 5 stars

They often have coupons for new game releases that match or exceed historic low, checkout is fast, I know I'm getting the key right after purchase and it will always work, and support would help if so... See more

Company replied

Rated 5 out of 5 stars

I managed to get a lump sum of savings on my purchase of 16 Games with 2 DLCs. $132 paid decreased from $509 with Sales. Although I did have a problem with one Steam Key as there was a bit of a... See more

Company replied


Company details

  1. Video Game Shop
  2. Game Shop
  3. Gaming services
  4. Hobby shop

About GamersGate.com

Written by the company

Introduction

We're GamersGate, and we're here to get you cheap and official Steam keys!

Buy Now!

Trusted and Established

Established in 2004, we have proven our reputation as a reliable seller over and over again, working directly with such publishers as Bandai Namco, Capcom, Focus Entertainment, and many more. Our catalogue? Vast – we've got dozens of thousands of games – from childhood classics and borderline lost media to modern AAA releases, all with heavy discounts.

Read Our FAQ

Our Strengths

Among our strengths – Incredible customer support; cheap prices and numerous discount codes; fun social media accounts and, of course, years of reliable service behind our backs – you can always trust us to provide you with the best service possible.

Who We Work With

Unbeatable Discounts

We also provide constant discounts on upcoming pre-orders and brand-new games, making us the premier destination for those who don't want to pay full price. Fair play, we're here to help you!

Check Out Our Discounts

Unmatched Customer Support

Our customer support, dare we say, is unmatched, frequently going above and beyond what other stores might do – if you have a problem, we have a solution, and we're going to make sure you get one. Kick back, relax, and enjoy great prices, instant delivery, and friendly support!

Contact Support

100% Official Keys!

We guarantee that all of our keys are sourced directly from publishers

We guarantee that all of our keys are sourced directly from publishers
We work directly with hundreds of publishers, including Capcom, Focus Entertainment, Bandai Namco and many more. We always provide official keys with no grey market involvement.

Contact info

Promotion box for GamersGate.com

Check out our best offers and save!

Use code "WETRUST" to save additional 10% (some exceptions apply)

4.3

Excellent

TrustScore 4.5 out of 5

674 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

All is ok

All is ok. But no PayPal option!!!

20 April 2025
GamersGate.com logo

Reply from GamersGate.com

Hey! PayPal is available, but it's not worldwide unfortunately, some countries have that option and some don't. We're working on it being available everywhere though!

Rated 5 out of 5 stars

Great company

Great company, great doing business with them.

25 April 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thank you! Likewise, pleasure doing business with you :)

Rated 5 out of 5 stars

Great customer service

Had some problem that was promptly resolved by assistance. They were really polite and went out of their way to help me.

20 April 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thanks for sharing your experience, we're just glad to be of assistance :)

Rated 5 out of 5 stars

Good experience

Good experience, activated the key promptly on Steam in my region.
A manual approval was required for some reason, but it was quick enough that it wasn't that much of a bother.
No issues whatsoever, I bought a game last year and now bought a game that was on a good sale (much better than Steam) using a coupon.
No issues from my side, will be purchasing again!

16 April 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hi, glad to hear you had a great experience with us despite getting flagged by manual review! Thanks for the awesome review ;)

Rated 5 out of 5 stars

Easy to use

Easy to use, instant product code delivered!

10 April 2025
GamersGate.com logo

Reply from GamersGate.com

Thank you for the review, we're just happy to be of service!

Rated 5 out of 5 stars

Recently made two purchases from their…

Recently made two purchases from their Website , The keys were delivered In seconds and the best thing is they do not charge additional international transaction fees , Their prices are even better than the steam lowest

14 April 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thanks a ton, appreciate your vote of confidence!

Rated 5 out of 5 stars

A trusted retailer for many years

A trusted retailer for many years. Not always the best prices, but I never have a lack of confidence purchasing from GamersGate. Shame about the name, though.

10 April 2025
GamersGate.com logo

Reply from GamersGate.com

Hey, thank you for the kind words, we appreciate the vote of confidence! Keep in mind we were established with that name long before the scandal became a thing at all, we just refuse to change our name.

Rated 5 out of 5 stars

Great deals quickly and easily

I've always had a great experience with GamersGate, they have some excellent deals and keys have always been filled right away.
I've never had a reason to contact them about any difficulties with purchases or anything else.

8 April 2025
GamersGate.com logo

Reply from GamersGate.com

Hey Sean, thanks for the great review, hopefully you'll continue not having a reason to contact support, but if you do - we can guarantee that it's going to be a pleasant experience!

Rated 5 out of 5 stars

Amazing customer service!

Made a mistake and had a typo and never received my game but customer service was quick and fast! Would definitely recommend buying from Gamersgate!

7 April 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey hey, thanks for the kind words, means a ton to us! Make sure to check your spelling on other platforms! :D

Rated 5 out of 5 stars

It's good!

Bought a game, activated with no problems. Finally a website with no random taxes, the price you see on the listing is the price you pay.

4 April 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thank you, as should be the norm in the industry. Hope you enjoy your new game!

Rated 5 out of 5 stars

Great support

I recently purchased a somewhat older game (2011) from GG and found that it regularly crashes. As the devs are no longer active I requested a refund. The communication about this issue was very good and I did receive the refund (and a discount code :-) . Thanks for the excellent support!

4 April 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey, thanks for the review, we're just happy to help you out. Cheers!

Rated 5 out of 5 stars

Great experience!

Great experience!
Bought my games without any issue.

23 March 2025
GamersGate.com logo

Reply from GamersGate.com

Super glad to hear that you had a great experience with us! Thanks for the review!

Rated 5 out of 5 stars

Trusted website

The purchasing process is straightforward, with seamless payment and incredibly fast delivery—I received my item within just 5-6 minutes. The service is excellent, though the website interface could use some improvement to enhance user experience. Overall, it’s a great platform for buying games at fantastic prices. Highly recommended for the deals alone!

23 March 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey, thank you so much for the review! If you have any suggestions regarding the UI - genuinely please send any feedback to help@gamersgate.com, we'd love to hear it!

Rated 5 out of 5 stars

Gg's

Thrilled, the verification process after sale was about 6 minutes and it worked as usual on steam. I am very pleased. Cheap pricing too!

15 March 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Hey hey, thanks for the five star review, much appreciated!

Rated 5 out of 5 stars

Long Term Stable and Dependable

I've bought from them over multiple years and have always received a good quality product at a very good price.

4 March 2025
GamersGate.com logo

Reply from GamersGate.com

Thanks a ton, always super pumped to see a long-standing customer happy!

Rated 5 out of 5 stars

Great experience with GamersGate

Great experience with GamersGate! The platform is trustworthy, and I received my game key instantly after purchase. Everything worked flawlessly, and I had no issues with activation. Highly recommend for anyone looking for a reliable place to buy game keys!

3 March 2025
GamersGate.com logo

Reply from GamersGate.com

Very much appreciated, thank you for the 5* review!

Rated 5 out of 5 stars

No bullshit

No bullshit, they rule.

6 March 2025
GamersGate.com logo

Reply from GamersGate.com

Probably the best review we've ever gotten. Cheers!

Rated 5 out of 5 stars

So kind of you

So kind of you. 🥰I bought the wrong game last night and looking for help then. Liam gave me so much support and she’s really patient really kind. 🤟

5 March 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Thanks for the review, and by the way you dropped this 👑

Rated 5 out of 5 stars

great customer service and price

I've bought several games from Gamers Gate. Great price and they always work as indicated on the site. Customer service is also solid. Recently I bought a Steam game from GG while traveling abroad. Unfortunately I couldn't redeem the GG code on Steam because the game was regioned to the country of purchase which was different than my Steam account region. Totally not GG's fault. I contacted GG and they issued a full refund.

1 March 2025
Unprompted review
GamersGate.com logo

Reply from GamersGate.com

Glad to be of service, thank you kindly!

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