Gamesbite Reviews 

Hello,
I'm from hungary,
I paid £9.99 for 1200 microsoft point, payment was successful, got a text from bank about the order.(3450.- HUF-->9.99£)

On the site the status is "Barclays Declined" and i have to reorder (pay one more time for this....).
Order #100018337 - Barclays Declined
Order Date: 19 May 2013


i didnt get the code.
What the hell is going on?
Sorry for bad english.


22 May 2013 11:13

So, gamesbites answered for my review, they think the payment was fail,BUT i still paid 9.99 £. Here is the text from the bank.


Hungarian text:
[personal data removed]: 130519 10:52 Kartyas vasarlas/zarolas: -3.436 HUF; GAMESBITE LTD, GB HULL GAMESBITE LTD; Kartyaszam: [personal data removed]; Egyenleg: 26.099 HUF - OTPdirekt

English text:
[personal data removed]: 130519 10:52 Payment with card: -3.436 HUF(9.99£); GAMESBITE LTD, GB HULL GAMESBITE LTD; Card number: [personal data removed]; Money on the card: 26.099 HUF - OTPdirekt (Bank name)

26 May 2013 17:41

Still here, waiting for payment :)
I can not do anything with it.
Still waiting for my code... 5 days wasted...

I ordered an annual renewal code for a Norton Anti-virus package (Norton Internet Security). The code was emailed to me seconds after I had completed the on-line payment process. The code was valid and worked perfectly. I had a slight initial problem in opening the picture file containing the code, but this was a software problem of mine, not the fault of Gamesbite.

N.B. Anyone who purchases such a Norton code should be careful not to use it until their previous annual subscription is on the point of lapsing. I had assumed that the code would give me another 365 days cover from the expiry date of my existing Norton package. However, the new year's cover starts immediately you input the code - so I managed to lose out on 3 days-worth of cover that I was still due from my old package!

gamesbite were fast fare and the pricing is up to date if not better than the rest of the competitors. i will use them again and have put them top of my bookmarks,
i have used gamesbite on a number of ocasions and have always felt like i was important to them as a customer, so will carry on using them and will always advertise them to my friends as long as they stay as good as they are.
thanks again gamesbite
craig

I have purchased microsoft points etc from Gamesbites on numerous occassions and have always had brilliant quick response with delivery within a couple of minutes, even though transactions at quite unsociable hours. Well Done team.

Really easy site to use, I ordered [External reference] points and my code was sent in less than a couple minutes, no problems at all. I will be using Gamesbite from now on, BRILLANT.

Gamesbite have tried for a 2nd time to have my review removed, rather than get dragged into a tit for tat with them, I will summarise my experience with this purchase/company as briefly as possible so Gamesbite can refrain from having my review pulled because they do not like facts:

'With regard to my transaction : Non existent customer service, no return emails when promised, when emailed told to contact 'external link removed', not Gamesbite, attempts to make me look like a liar, lots of blame on myself and anybody except Gamesbite. I said it many times, if the code works, then well done, if the code does not work regardless who is at fault, well......' 'external link removed' cancelled the code sent by Gamesbite and provided me with a new code which worked - son is now happy, which means I can get on with my life.

My opinion, I would never use or recommend Gamesbite again, no respect shown to their customers, more interested in saving face on public review sites.

Hopefully this review will halt the requests of Gamesbite to have it pulled.....I am quiet happy to share the facts with anybody who would like to contact me, I have nothing to hide.....

23/05 14:43 - comment response by gamesbite is factually incorrect, if I try to detail facts, they request to trustpilot that my review to be pulled - I summed my whole experience up with my opinion title 'Probably good if code works - once code sent, not interested' - my review, my experience with gamesbite, I have left my honest and truthful review, I will leave it to the readers to decide on their own if they want to play Russian roulette.

16:15 - Gamesbite - assuming things as usual, not using facts - issue was not with profile - issues was with code - a '3rd party' resolved this by providing a new code. Gamesbite need to understand that this is a Review site for Opinions of Gamesbite purchases, that is the whole idea of TrustPilot - no point chucking toys out the pram because you can't get your own way.

And regarding your 'comment yet again' - of course I should be able to reply to a comment made by yourself that is not true. If you spent more time on customer service than censoring reviews, I am sure you would have a less amount of negative reviews.

My wee boy wanted some Xbox live points and were meant to receive them within an hour. Actually received them almost 24 hours later. A good price though.

very easy to use made my purchase and got what i ordered with no fuss

First time I've used this website, no problems, quick delivery of download code, would use again

Fast and easy to use website, code was delivered within minutes

Ordered a code for Microsoft points on-line and received it without any problem, will use again if required.

ordered microsoft points for my son, i recieved the code within minutes.

Great service & price, will be using them again.

Very fast digital download excellent price would use this site again. I have also recommended to friends.

Iv purchased Microsoft Points from GB several times they always provide a fast very reliable service. Iv recommended them on more than one occasion to my friends.

Keep up the awesome work guys

Bad.ordered Microsoft points. Deducted money, cancelled my order, no Microsoft points, no support
NO REFUND

This is the 2nd time I have used this site but I would not recommend you to anybody I waited at least 15 hours for my e mails to come through I thought it was a case of 5 mins it took an hour to take my money but 15 hours for my e mail I thought the 1st time was a one off but clearly not so I wont be using your site again

Purchased Microsoft Points for Xbox. Invoice and digital code emailed very quickly. All good.

I ordered due to the fact it said, immediate delivery.....oh well maybe 24 hours later falls into that category?!?!
Apart from the frustration of that, I couldn't ring as it was a Sunday, so I sent 3 emails at various points, and I am still awaiting the courtesy of a reply....poor, poor, customer care. Buyer beware!!!!