The Gamesmen Reviews 498

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its high-quality products, often noting their excellent condition upon arrival. Many people appreciate the competitive pricing and the wide variety of items available, frequently finding products they couldn't elsewhere. The delivery service is also a major highlight, with numerous consumers commending the speed and efficiency of shipping, often receiving their orders much faster than anticipated. However, some customers also noted issues with packaging, mentioning instances where items arrived damaged due to insufficient protective materials. A few other people also felt that some products were overpriced, citing specific examples of items being significantly more expensive than at other retailers.

What people talk about most

Product

Clients share positive opinions on product. Many customers praise the wide selection, competitive prices, and... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting the speed of delivery,... See more

Price

Customers consistently note positive experiences with price, often highlighting reasonable and affordable... See more

Order

People report positive experiences with their orders. Customers frequently mention the efficiency of the... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent packaging, noting that... See more

Based on these reviews

Rated 5 out of 5 stars

Shopped with Gamesmen several times and have never had an issue. Always quick to post. There's usually only up to one working day wait between order and postage - there's a "skip the queue" pay extra... See more

Rated 5 out of 5 stars

Quick shipping, notified of packing, ready to ship, shipped and arrived. I've dealt with The Gamesmen since 1984 with my Commodore 64 and haven't looked back. Always a pleasure to deal with. The T... See more

Rated 5 out of 5 stars

These Guys are amazing i am just going to put it out there if you need or see anything you want on there website get it. I put my order in and it was processed within minutes and out for delivery not... See more

Rated 5 out of 5 stars

These guys snd gals are simply the best ever. I am not one to give reviews of any kind. But the professional service received from this company is had prompted me to leave this review. Timely delivery... See more


Company details

  1. Video Game Shop
  2. Childrens Toy Store
  3. Game Shop
  4. Toy shop

Information provided by various external sources

Australia’s longest operating independent video game retailer. Open 7 Days. Est. 1982. Fast Delivery. Call 02 9580 9888. Shop online or in store for all your gaming needs, including Video Games, Consoles & Accessories (for PS4, Xbox One, Nintendo Switch, PC, Retro and more), Board Games, Tabletop Games & Puzzles, Toys, Pop Culture Merchandise, Gifts and more... The Gamesmen has a clear focus on continuing to deliver quality service, the extensive product range and the enjoyable shopping experience that has made us famous all these years. We will always do our utmost to offer the best possible deal combining price, service and the right product.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

498 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly Recommend

Was looking for a product sold out everywhere so I rang them - they told me to email them and they would let me know when it was in - which they did! I ordered one and it arrived today - very fast. Very happy with The Gamesmen highly recommend!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent range, very fast service. Ordered and delivered within 24 hours. Products arrived well packaged and in perfect condition.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

10/10!

10/10 for just being able to get me the item. The dis is quite damaged though but it is pre-owned so what are ya going to do. Really want to check the store out IRL though. Going to tell everyone about this place!

19 February 2026
Unprompted review
Rated 4 out of 5 stars

I bought Super Mario Galaxy for…



I bought Super Mario Galaxy for Nintendo Switch from The Gamesmen, and everything arrived quickly and without any problems. The website is really convenient for searching for games: I entered my search terms, selected the platform, and immediately found what I needed. Each game has a description and screenshots, so you know what you're getting. The prices are reasonable, the selection is huge, and it's nice that it's a family-owned store that has been in business since 1982, which immediately inspires confidence. Everything was packaged neatly. Overall, I was satisfied and will be buying more

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery great service

Quick delivery, great customer service; definitely easy to manoeuvre the website and find the product I required; I have ordered from them previously and was very happy with my experience with them. Availability of stock was good; overall I would recommend ‘The Gamesman’ and will definitely purchase from them again.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Spectacular

Awesome. McFarlane DC Multiverse figures are hard to come by in New Zealand, atleast the figures you want anyway, The Gamesmen has almost everything you could ever want in stock, & they ship in a box which is fantastic

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great shopping experience from uk customer…

I was attempting to make a purchase from uk as a gift for my son in Australia. I got in a bit of a muddle but was given some excellent advice from this company and their excellent communication left me confident that my purchase would be a success. Delivery was very fast and my son is delighted with his gift. We have these iq smart games at home and I knew he would enjoy them

9 January 2026
Unprompted review
Rated 1 out of 5 stars

No bubble wrap or protection for expensive items

Received my $300 box yesterday. It has damage to it even though the post box it came in was absolutely fine. Not sure if damage happened in the mail because they didn't send it with bubble wrap or protection, or if it was like that before it was even sent.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a gaming chair (Anda Seat)…

I purchased a gaming chair (Anda Seat) from gamesmen costed me over 300 dollars and it came with three stains like spots but they decided to compensate me with 20 dollars which they did pay! I still told them I will publish my honest review which reflect my bad experience! Be careful and check your product carefully!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service.

I recently ordered a jigsaw puzzle mat from the Gamesmen & was shocked to receive it the next day. The speed of their delivery was amazing.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Great stuff

Decent prices, ordered 2 days before Christmas and arrived just in time on Christmas Eve. No mucking around with shipping and handling, much appreciated

24 December 2025
Unprompted review

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