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onestopgaming Reviews 5

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TrustScore 4 out of 5

4.0

Video Game Shop
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Company details

  1. Video Game Shop

Information provided by various external sources

Wii games, Xbox 360 games & Nintendo DS games are among the huge range of console & PC games, hardware & accessories available at Gameswop. Whatever platform you game on, we have the latest releases.

Contact info

4.0

Great

TrustScore 4 out of 5

5 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Brilliant 👏 idea. Really works

Whoever came up with is idea 💡 was a genius 👏. My problem was when I had a few drinks 🍸 I got on the gambling 🎰 sites late at night 🌙. I lost £5000!
And was going down hill fast trying to win back my losses 📉.
I have a small business that employs ex drug addicts and ex prisoners like myself. All the hard work myself and employees was getting spanked up the wall by my idiot drunk gambling.
I couldn't stop myself.
Then I saw this site and filled in the forms.
The next time I was drunk at 1am in the morning I tried to get on a gambling site but was banned 🙃. I'm sure there's probably a way round it but that was enough to put me off and realised what an idiot I was being.
So 6 months ago I haven't gambled since.
Ok I lost £5k.....
But imagine how much more I would have lost.... my family 👪, my business.
All the people that work for me would have lost their jobs.....
I am making a £100 contribution to you guys right now, which I Peanuts 🥜 compared with how much you angels 😇 have saved me.

Thank you so much 💓

29 December 2022
Unprompted review
Rated 5 out of 5 stars

Can not fault the service...really fast…

Can not fault the service...really fast delivery and well packed. I sent an email to them on a Sunday night and got a reply very soon after ..and not an auto reply either ..its not a company I had heard about so I was a bit dubious but I would definatly recommend them..

17 December 2020
Rated 1 out of 5 stars

Review an item yet to be delivered?

Being asked to review an item yet to be received is a little difficult therefore based on the fact that I haven't received it after a week and the tracking details provided do not work, this suggests the item hasn't been shipped which warrants a 1 star review. If you want a game delivered in a timely manner or perhaps at all, shop elsewhere!!

15 December 2020
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Reply from onestopgaming

Hi Jon
Hope you are well. I am contacting you regarding your order that has not arrived yet i can only apologize that you have not received your item I can confirm your item was dispatched on 10th december on royal mail 48 i have attached a copy of your label and dispatch confirmation from my royal mail account.
As we ship all our items on time we rely on our delivery partner the royal mail to deliver to our customer as do 1000's of other online retailers due to the recent closure of the high street and an increase in demand for online orders the royal mail have being putting daily updates there site making both residential and business customers aware there operation has being heavily impacted with the increased volumes due to coronavirus causing staff shortages and high street closure with increase of online orders. We as businesses are dispatching everything on time to the service our customers are paying for  and we are impacted by circumstances that are out of control where some of our customers orders are not arriving in the expected delivery time frame we appreciate this is not ideal but we ask our customers to take this into consideration and be aware of the current situation which faces everyone and allow a little more time for there item to arrive.We will follow up with you and have a custom support line on our website which is available during normal business hours we appreciate you are frustrated that your item as not arrived and left us a negative feedback on trustpilot we would ask to consider under the circumstances what we could have done to improve your buying experience and would appreciate your feedback.
I have enclosed a link to the service update page from the royal mail site which is updated daily
https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update

kind regards
Mike

Rated 5 out of 5 stars

Great prices with great service

Ok, so I bought from this place without knowing anything about it but I decided to take the leap anyway.
I was surprised to find that not only do they offer great prices but also a great service.
I would recommend this shop to anyone.
One word of advice though, they will only provide a tracking number if you ask for it, but it seems to me that if they are shipping abroad they will always have a tracking number.
Shipping was also superfast, I bough a game that came out on the 9/11/10 and got it 2 days later!
Overall a great shopping experience.

17 November 2010
Unprompted review

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