Gardencentre Reviews 280

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing and the ease of the ordering process. Many people also appreciate the prompt and reliable delivery service, often noting that items arrived quickly and in good condition. However, some customers also noted issues with product quality, mentioning instances of damaged or defective items upon arrival, or products that did not meet expectations. A few other people also felt that the delivery process could be frustrating, citing delays or poor communication regarding delivery times.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the good quality of... See more

Delivery service

Customers generally had positive experiences with delivery services, often praising swift dispatch and quick... See more

Price

Consumers find price to be positive, often describing it as competitive, good, and even beating other... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Quality

People report ambiguous experiences with quality. Many customers praise the good quality of items, noting... See more

Based on these reviews

Rated 5 out of 5 stars

Good website, competitive prices and prompt delivery. I bought Gardelle 5 x Shepherds Crook Black Metal Garden Border Hook (1m) with 17cm Support Stand. Very good quality and they come in one piece a... See more

Rated 5 out of 5 stars

The delivery time was super fast with regular updates and the product arrived in first class condition, helped by the sturdy packaging. The solar lights are robust and very stylish and produce excel... See more

Rated 5 out of 5 stars

I ordered a garden shed as was better priced than anywhere else. Delivery times were on par with other suppliers so I took the plunge. It arrived within stated lead time and is of excellent quality. W... See more

Rated 5 out of 5 stars

Having not heard of this Company before I researched it a little and it seems to be owned by the same group as Robert Dyas. I'd already looked at that site for these Nordlux outside lights and delive... See more

Rated 5 out of 5 stars

Great price for item I was purchasing - much cheaper than elsewhere, especially with free postage. Item was very slightly later to arrive than expected but no issues with product when it arrived. Very... See more

Rated 5 out of 5 stars

Ordered a cold frame costing £40 including delivery Read some of the reviews and one person said it was cheap wood . Honestly for the price you could not have bought all the wood , the hinges ,the pol... See more

Rated 5 out of 5 stars

Had small issue with a part. Had deleted the receipt email so spoke to customer service agent who immediately put me at ease when I expalined the deletion. He then sorted out a replacement. Great cus... See more

Rated 5 out of 5 stars

Easy ordering, competitive price,updates good..item bought as a Christmas present so can’t comment yet but all genuinely packed and boxed as advertised so pleased. Delivery on time.

Rated 5 out of 5 stars

I came across Garden Centre by chance and I’m so very pleased that I did I received great correspondences updates on my order. Ordering easy and straightforward my order arrived within a few days well... See more

Rated 1 out of 5 stars

Ordered cover for garden table and chairs. Payment taken immediately and suggested dispatched. Didn’t receive and when chased blamed it on their supplier (I didn’t order from supplier and no suggestio... See more

Rated 5 out of 5 stars

I found a product I'd been looking for, since my local gardening centre that stocked it closed down recently. It's a great price, fast delivery, Ananas tomato seeds are a bargain here.

Rated 5 out of 5 stars

I ordered a 4ft 5in trampoline for my granddaughter. It was easy to order online. Brilliant price and easy for my son to put together. Delivery was excellent. It came in a day earlier than expected I... See more

Rated 2 out of 5 stars

Order an outside light, the one I received looks like is has been returned, the parcel arrived in good condition, but when opened the light box was in a poor state stuck together with parcel tape, no... See more

Rated 5 out of 5 stars

Excellent customer service. I had an issue with my order and i raised the query via email. I was given a call back and was given my options. The customer service representative was very patient and he... See more

Rated 5 out of 5 stars

Very impressed with The Gardencentre. First time I've used them. Ordered my table and two chairs £60.99 best price I found plus free delivery. It was delivered within two days. Box was quite damaged... See more

Rated 5 out of 5 stars

Firstly it was the price that got my attention and made me place my order. Thereafter, the level of communication from Gardencentre and their courier was first class. Recommend Gardencentre as really... See more

Rated 5 out of 5 stars

I'm very pleased with my Wilkinson telescopic trowel, and eagerly await Spring, when I'll be using it. It looks sturdy and simple to extend and will be really useful. I was impressed by the swift del... See more

Rated 1 out of 5 stars

Ordered a ceramic planter for a christmas present, planter was broken when delivered. Since sunday 7th december had back and forth about a replacement got nowhere so far. Just want a quick resolution... See more

Rated 3 out of 5 stars

£9 for a 9cm pot of lavender, pricey, but I bought three because I cannot find the French variety anywhere... However, the bottom inch of the compost in every pot was a swirl of densely packed root... See more

Rated 3 out of 5 stars

I bought two Black+Blum lunch boxes while one of the clicking/closing flips of a lunch box fails to close the box and detaches out on each trial. It's unfortunate to raise an exchange her... See more

Rated 5 out of 5 stars

I was just re-ordering seeds from this company. Bought them last year and had a bumper harvest, excellent product, and fast delivery. Here's hoping that I have the same results when I plant them in 20... See more

Rated 5 out of 5 stars

Found this company on line and ordered a squirrel proof fat ball feeder at a great price and it was delivered with 2 days. Excellent communication would highly recommend.

Rated 5 out of 5 stars

The business has a very competitive pricing, the website was easy to navigate and various options for payment. Delivery was fast and the product was as described on the website. I will not only reco... See more

Rated 5 out of 5 stars

Ordered gardening gloves, great price much cheaper than elsewhere and free postage! Delivered on time and no issue. One Happy customer.

Rated 5 out of 5 stars

Best price I could find for this rain barrel. Delivery was super quick with lots of communication from the fulfillment company. Very pleased with this seller.

Rated 5 out of 5 stars

the item was competitively priced, delivered quickly and was exactly as described. You can't really ask for more than that. I can honestly recommend this company.

Rated 5 out of 5 stars

All good, thanks. A set of 3 x trellis. As described and best price online - plus free postage. Well packaged. Took longer to arrive than I expected (Evri!) but not really a problem.

Rated 4 out of 5 stars

Ordered Gazebo in November to take advantage of great Black Friday deal. Unfortunately neither Garden Centre nor the delivery company advised it would be a kerbside delivery only and no offer to pay... See more

Rated 5 out of 5 stars

Ordered a bird feeder, good price compared to others & free delivery at the time. Product arrived quickly & as described so happy birds & happy me!

Rated 5 out of 5 stars

Keter 8x6 plastic shed was delivered well before the due date, put up today and it looks great. Instructions were easy to follow, no parts missing and no damages. Would totally recommend.

Rated 4 out of 5 stars

Pretty good, the prices of their seeds I purchased were cheaper than most garden centre's but it was the free delivery that really made all the difference otherwise I might not of gone ahead with the... See more

Rated 5 out of 5 stars

This is the first time that I've ordered from this company and I must say that they were very good, I ordered a white hydrangea which arrived in very good condition with a flower on it

Rated 4 out of 5 stars

Order send delivery fine. Bought as Christmas gift so can't comment on functionality. Garden clock looks good, though smaller than I expected even tho I checked the measurements.

Rated 1 out of 5 stars

Ordered twice for the same item off Robert Dyas and the Garden Centre it was on their website as in stock told me that it wasn't ordered again off their Garden Centre to be told it had been dispatche... See more

Rated 5 out of 5 stars

Easy ordering on website, delivered on time, delivery driver really nice guy . Definitely will be ordering again soon. Would highly recommend 👌

Rated 5 out of 5 stars

Great service, item delivered next day free of charge and the price was fantastic, even beat Amazon! I would definitely shop here again…brilliant!

Rated 1 out of 5 stars

First time I ordered from them and the item came damaged and not working due to inadequate packaging. I have just looked at other reviews and the same comment has been made. Why hasn’t this been ad... See more

Rated 5 out of 5 stars

My new water barrel turned up from the garden center. Arrived on time works perfectly. Happy customer.

Rated 4 out of 5 stars

Quick and reliable delivery, reasonable postage charge. The only thing I didn't like is the plastic bubble packaging, I would have preferred the crunchy brown paper which most of my suppliers use t... See more

Rated 5 out of 5 stars

Brilliant service. Easy to order. Kept informed about delivery. Arrived quickly and items well packaged. Would use again.

Rated 1 out of 5 stars

Ordered a weed sweeper at £30 it’s total rubbish ended up having to pull weeds out definitely a bad buy for me as had ordered extra brushes too so total waste of money £45

Rated 4 out of 5 stars

Purchased a water feature and the price was far better than we had seen elsewhere. Contacted promptly after the order to arrange a date for delivery, which was within the promised timescale. Item d... See more

Rated 5 out of 5 stars

Purchased two pairs of briers thermal gardening gloves, which arrived very promptly in good condition and were excellent value.

Rated 5 out of 5 stars

They had the same product price as everywhere else, but no postal charges. The delivery took about a week, but this wasn't a problem. My purchase arrived safely so I am happy

Rated 2 out of 5 stars

Despite an earlier email, I am still awaiting the delivery of my order (it should have been delivered on 12 December. The delivery timetable has not been amended. So when can I expect my delivery? I h... See more

Rated 5 out of 5 stars

Garden centre from the start kept me informed of my delivery virtually every day. Very pleased with the table and will defo be buying again.

Rated 5 out of 5 stars

Excellent service, competitive pricing and my item arrived next day! Really happy with my purchase. Would use again.

Rated 1 out of 5 stars

I recently tried to post a review on Gardencentre.co.uk website about my poor experience as a genuine customer, but they refused to publish it. I had ordered a garden table online that was clearl... See more

Rated 5 out of 5 stars

Item exactly as described, good quality, fab price and a very quick delivery. Would definitely use again.

Rated 5 out of 5 stars

Bought a woodpecker bird box. Arrived quickly, was well packaged & paid just what was listed on the website. Would buy again.

Rated 1 out of 5 stars

Ordered the fire pit that should have come with a poker and rain cover. Item was delivered but with rain cover missing. Notified seller who told me the product doesn’t have a cover with it. Pointed ou... See more

Rated 1 out of 5 stars

Really poor quality plants not worth planting 48 plug plants posted through the letter box have thrown them in the bin.will never order again.

Rated 5 out of 5 stars

Bought the rose gold fairy lights from here as they were sold out at Robert dyas. Ordering easy & delivery prompt



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

280 reviews

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Rated 5 out of 5 stars

Great company. Would purchase from here again!

My order was dispatched in good time and exactly as per the description. It appears to have come from the manufacturer but at a better price than other retailers are listing it.
The delivery team were a local company who were very easy to deal with a great guys but unfortunately only have 18ton wagons and wouldn’t get down my lane, this meany I had to collect from roadside which wasn’t easy at all.
This problem isn’t directly related to the company which is why they deserve 5stars.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Best price on the internet and high…

Best price on the internet and high street, free postage, item arrived quickly and good quality. Very pleased with whole process, paid easy by Paypal. Always wonder when you buy from a company not used before but was perfect all round, would definitely recommend.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning water feature

Absolutely stunning water feature
Beautiful during the day with the water trickling but at night even more stunning as the lights make the trickling water shimmer.
Easy to order and quickly delivered.
Definitely recommend

9 April 2026
Unprompted review
Rated 3 out of 5 stars

Delivery was good and in time price was…

Delivery was good and in time price was good we bought a drinks Despenser was ok for afew days then one of the drink dispenser started leaking from the glass at the bottom so only got 2 out of the 3 drinks dispenser know as had to throw the leaking on away

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Quality pots

The pots arrived quite quickly, free p and p. I am very pleased with the pots, they look classy and I can’t wait to get some plants in them. I also love the colour powder blue.

7 April 2026
Unprompted review
Rated 4 out of 5 stars

Good service

Good service, seeds arrived fairly quickly.. cant say much more than that at the moment, hopefully they'll all germinate and thrive!
Was a bit disappointed that there were only 17 Matucana sweetpea seeds instead of the 20 that there should have been.. I would of thought a couple over would have been the aim rather than 3 less!!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

A Good Experience

Delivery was on time and I was kept up to date with the process. The shrubs were well establised and bigger than I thought they wouid be. I would definitely use this company again.

23 March 2026
Unprompted review

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