You provide an excellent service, with an exceptional range of products. we are incredibly pleased with our purchase of a STIHL HLA 56 Cordless Long-reach Hedge Trimmer, at a price that could not... See more

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Company details
- #12 of 23 best companies in Lawn Mower Shop
- #5 of 11 best companies in Construction machine dealer
- #78 of 187 best companies in Garden centre
- #2 of 5 best companies in Machine shop
- #10 of 19 best companies in Protective clothing supplier
- #24 of 53 best companies in Safety and work wear
About Garden Machinery Direct
Written by the company
Whether you’re after something small like a pair of gloves, a brand-new tool for your garden, or want to splash out on an automated robotic mower that will mow your lawn for you, you’ll find it all at Garden Machinery Direct. Should you need any advice, our dedicated sales team with over 200 years of combined experience are available to assist you with no obligation at all, simply contact us.
Get to know Garden Machinery Direct
Written by the company
- Expert Garden Machinery Specialists
- We offer a comprehensive range of premium garden machinery, from lawn mowers and chainsaws to hedge trimmers and robotic mowers. As authorised dealers for leading brands like Husqvarna, STIHL, and more, we ensure the highest quality products.
- Outstanding Customer Support
- Our expert team has over 200 years of experience combined in the garden machinery industry. We provide personalised advice to help you find the perfect equipment for your garden or business needs. We're always happy to help with product demonstrations, setup, and troubleshooting.
- GB-Wide Service with Fast Delivery
- We deliver across GB with competitive shipping rates and fast turnaround times. Our online store is designed to make ordering quick, secure, and hassle-free.
- Reliable After-Sales Support
- Access spare parts, servicing, and repairs through our team of trained technicians. We also provide ongoing support to help you get the most out of your equipment.
- Why Choose Us?
- Thousands of satisfied customers trust Garden Machinery Direct for our reliable service and commitment to quality. We pride ourselves on offering competitive prices, expert advice, and an unbeatable range of products.
Free Delivery on Orders Over £100
Save more when you shop with us.
Contact info
Garden Machinery Direct, WR5 1HF, Worcester, United Kingdom
- 01905 619522
- sales@gardenmachinerydirect.co.uk
- www.gardenmachinerydirect.co.uk
Trusted by Thousands of Customers
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Replied to 93% of negative reviews
Typically replies within 1 week
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Best price inc delivery. Good buying experience
Best price inc delivery. Good comms from supplier. Would purchase from GMD again without worries

Reply from Garden Machinery Direct
Helpful sales agent
Helpful sales agent. Fed Ex delivered in the end. They were friendly, but outside the time advised on the tracker. Not the end of the world, but not precise.
Product purchased arrived well packaged and in good order. And the purchase price was good. ☺️

Reply from Garden Machinery Direct
Stihl kombi hedge trimmer
I was very happy with delivery any my product I purchased thanks you so much.

Reply from Garden Machinery Direct
I do not like buying through Amazon so…
I do not like buying through Amazon so try to find a UK company which has great service and I found this company gave great service. The product arrived quickly in the time scale they advertised and even better I got a £30 refund on the Stihl leaf blower I bought.

Reply from Garden Machinery Direct

Reply from Garden Machinery Direct
Much better than expected…!
I ordered an EGO battery chainsaw, battery, charger and carry bag on 4 August. My reading of their despatch and delivery schedule suggested I would not receive my order until around 14 August, so I sent an email asking why that was, in the modern internet and logistics world. I got a very helpful reply the same day saying I should receive my order within 5 working days of placement…which meant probably Monday 10 August. But no, I got a further email saying it was on a ‘next day’ DPD service -and it arrived on Saturday 8 August. Outstanding! Oh and the saw…? It is an excellent saw, doing everything I wanted if it …but quietly…well, quieter than my 2 stroke Stihl saw, anyway. It too is outstanding.

Reply from Garden Machinery Direct
Arrived when told it would
Frequent messages to say when the item would arrive, down to an hour slot, which was kept.
Excellent little chainsaw.

Reply from Garden Machinery Direct

Reply from Garden Machinery Direct
Easy to follow buying instructions
Easy to follow buying instructions. Kept in the loop re delivery. Product meets expectations

Reply from Garden Machinery Direct
Ease of purchase and speed of delivery
Ease of purchase and speed of delivery. Excellent communication at all stages.

Reply from Garden Machinery Direct
As always brilliant service.
As always brilliant service.
Easy to navigate website, great prices with quick delivery.
Thanks 🙏

Reply from Garden Machinery Direct
The price was the cheapest out of all…
The price was the cheapest out of all its competitors. The staff were helpful, friendly and super efficient. We collected the items from the Hereford branch and they were waiting for us. The whole process was seamless. The Stihl hedge cutter and battery and charger are exceptionally good and excellent value for money.

Reply from Garden Machinery Direct
Phoned to check they had the part on the shelf
Phoned to check they had the part on shelf which they confirmed they had, as previously I had experience with other companies stock not matching what they said they had on line. Prompt delivery, no problems.

Reply from Garden Machinery Direct
Great product and reasonable price also…
Great product and reasonable price also and was ship well as described on the Web site.

Reply from Garden Machinery Direct
Arrived in good time and perfect…
Arrived in good time and perfect condition. Very competitive price. I would definitely recommend

Reply from Garden Machinery Direct

Reply from Garden Machinery Direct
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