Garmz Factory Reviews 668

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent products, great prices and superb customer service , original order didn't fit , sent back with no hassle whatsoever, also helped me with how to best size an item and advised what was in s... See more

Rated 5 out of 5 stars

Second purchase and service/quality remains top. Full quality of item fully and honesty listed and delivery is fast. Ordered Monday and had the item Tuesday morning. Sizing guide is very helpful... See more

Rated 4 out of 5 stars

I like the garmz factory it is a great place to shop for badges to get a replacement for any type. I think the delivery needs to be a bit quicker since it had said 2-3 days delivery time, but it arr... See more

Rated 5 out of 5 stars

Top class service from garmz factory, great communication, great price for the jacket I was after definitely buying from them again. A*****

Company details

  1. #118 of 242 best companies in Men's clothes shop
  2. #249 of 614 best companies in Clothing Shop
  3. #21 of 24 best companies in Second-hand Clothing Shop
  4. #23 of 34 best companies in Vintage Clothing Shop

About Garmz Factory

Written by the company

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Shop Hoodies & Jumpers

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About Garmz Factory

Garmz Factory is a UK based e-commerce fashion company founded in 2020. We sell new & pre-loved mens designer clothing below RRP. Whether it's jackets, overshirts, sweatshirts or shorts, we've got items from past seasons you won't find anywhere else.

Our Mission

We aim to be the largest and most reliable supplier of authentic pre-loved designer wear. Our ethos is providing you with the best selection of luxury items, delivered as quickly as possible at the best price & always exactly as described.

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

668 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Always a great experience with GARMZ…

Always a great experience with GARMZ factory have ordered various items. Fast dispatch, amazing customer service and quality items. I ordered a stone island weft overshirt and item was immaculate. Highly recommended

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality store

Quality store, reasonably priced, original items, many sizes available, serious and reliable company. Easily tracked shipping, good payment options with various options.

2 March 2026
Rated 5 out of 5 stars

STONE IDLAND AND DESIGNER GO TO STORE

GREAT PRODUCTS AT GOOD PRICRS ALWAYS DELIVERED QUICKLY AND HAPPY TO HELP WHENEVER REQUIRED. USED MANY TIMES. FOR MAINLY STONE ISLAND AND CP COMPANY AND WILL CONTINUE TO DO SO , THANKS LADS 👌🏼

24 February 2026
Rated 5 out of 5 stars

Order a a few items off these

Order a a few items off these. As explained condition and delivery as always been as discussed. Excellent service. Here’s to the next order

Josh

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Genuine

Genuine, good condition, great price. Speedy delivery, will be back soon Thanks! 5 *****.

10 February 2026
Rated 5 out of 5 stars

Top experience all round

Great item at a great price and as described. Fast delivery too 👍

31 January 2026
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Reply from Garmz Factory

Hi Antony,

Thanks very much for your review, I am glad you had a good experience shopping with us and we are looking forward to dealing again soon!

Garmz Factory

Rated 5 out of 5 stars

Very happy with my experience

Very happy with my experience.
Fast delivery
Will use again

6 February 2026
Garmz Factory logo

Reply from Garmz Factory

Hi Gareth,

Thanks very much for your review, I am glad you had a good experience shopping with us and we are looking forward to dealing again soon!

Garmz Factory

Rated 2 out of 5 stars

Update!

Update: Ross has contacted me and explained his situation: started a refund and informed me that he has arranged for my item to be posted and one received can send him the funds. I was clear that all I wanted was some communication, I buy a lot from resellers and support these types of business. So far so good and my faith is partially restored. In fairness to this I had changed my rating and will do again. I will try and buy others bits from Garmz Factory once this is resolved.

So the saga. Bought an item on 19 July, nothing, no coms no item. Tried contacting on every media, nothing. Wrote a review and within a day I received a poor email saying that there was a security risk as the delivery address was different than the billing address. This was from Ross the owner. He said if I would like the order to be fulfilled, please confirm. I did and still received nothing. Now the value is irrelevant and I now notice that the web site has no stock, perhaps gone bust! A happy medium would be to place a note on the site explaining difficulties. So, it's fair to say that regardless of how much this will cost me, even if Visa will reimburse, small claims though the UK system is underway. No Phoenix will rise from this. Explain Ross and all may be left aside!

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Purchased an XXL Ghost Hoodie (Black)…

Purchased an XXL Ghost Hoodie (Black) and it ended up being BNWT. Very pleased, and it was a great experience working with them. I did catch them at a super busy time (had a few huge restocks in a short period) so it took a day or two extra to ship, but they managed my purchase and got it taken care of before the item even hit the site (I purchased from IG Story.)

I've only ever purchased from Stone Island Flagship, or Holt Renfrew, so this was a leap for me but I never would have found the piece otherwise.

Shipping to Canada was very affordable, and the item came in 9 Days.

Solid guys, solid piece, and I will be purchasing again.

11 August 2025
Unprompted review

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