Garnelio Reviews 

Ordered snails, very nice ones to shop to the Netherlands, good packaged, and with DHL express, next day delivery. Little problem with one bag with 4 snails, but Garnelio after-service took care of this little problem with a very good proposal, will order more here, good quality, good service!

Ordered 4 hermit crabs from them, I was kinda worried since I live in Italy and I had bad experiences with slow delivery before with other sellers, pack was shipped on Monday and the day after was already on my doorstep, all crabs were healthy and well packed.
Absolutely recomanded

WHEN THINGS GO WRONG THEY DO NOT LISTEN!! THEY OFFER NO HELP!! THEY DO NOT REFUND OUT OF THERE SELFSES EVEN WHEN ASKED!! AVOID THIS STORE!! WOULD NEVER BUY AGIAN....

All fishes arrived alive and are of high quality. Delivery was fast.

Very good store
Nice shrimp, as nice as in the pictures, good selection.
Have shopped several times and will do so again. Good service fast delivery, very knowledgeable customer service.Recommend

Great product with even better service! With garnelio you're not just a customer, you're their top priority.
Animals arrived in top state!

Animals, plants and items in great condition. I'm a happy customer!

Send to post on time
all alive and as described

Customer from Italy. I ordered 10 shrimps. The package was flawless and the delivery timely. The animals were healthy.
Thumbs up.

Amazing shop!!! Im from Slovakia and we made already second order in 3 weeks!! Fast delivery, helty beautiful shrimps and snails. All came in 100% i love your e-shop so much that im spending here mor time as on the instagram. I Love read interesting informations about food, accessories, fishes! Incredible ! Thank you so much! I can not wait for another order ❤️

I am really happy with my purchase. All snails by one where alive and arrived with in a couple of day to my address in switzerland. Very healthy and beautiful.

Second time ordering from Garnelio. Very happy with the deliveries... both times the shrimp and crayfish arrived in a good and very alive state!

Will order again :)

As always , perfect products and shrimps!

I ordered a fish as a gift for my friends in Germany. It was my first experience with an online order of a living fish, and we all were a bit nervous. But the delivery was flawless and everyone at Garnelio was very helpful. The beautiful beta successfully adapted and is now the family's belowed pet. Thank you Garnelio team!

1) It should be more wonderful if the Website could be at least in English.

2) It should be a lot more wonderful if the express sending sytem out of Germany was 100% safe.

3) It should be easier to know who is who in each plastic bag or box by numbering each item according to the number of each item on the invoice.

Fraudsters...
We had 2 professional orders placed on Amazon.
First order 402-3955301-9269138 has never been delivered cause quarantine. For save the lives of crevettes, I picked up my order in Post Warehause after 11 days of waiting (130 km round trip). 2 crevettes was dead (from 10)
For avoid the same problem, I asked Galnelio to send my second order
171-1192228-4917941 by DHL Express service and gave them account number with labels. Nothing changed.
3 days before shipment I asked them in facebook, on Amazon, on Garnelio.de and in email changing with Felix.
I warned them what shipment will refused - they asked me accept it and promiced to find a solution for solve communication problem.
Never trust these liars: I accept their apology and accepted my parcel.
Finally: a lot of dead crevettes, missed crevettes - it's terrible. I send them the photos - no more replies. They must be closed.

he shrimps were sent with DHL like they were objects. On the package, it wasn't even written that there were living animals inside. Two days after Garnelio prepared the package for shipping, DHL hadn't picked up the package yet. So I asked the store to cancel my order, because I was afraid the shrimps would suffer and die if they remained in the box for too long. They didn't. I received the package after 6 days. Of 10 shrimps, 4 survived. I also found one corpse and one head. The other 4 had been completely eaten, I guess. They were 6 days in complete darkness, closed in a bag without food. I am surprised it is allowed to send animals under these conditions. They say, "Lebendankunft garantiert", but that's BS since it entirely depends on DHL. I hope I will at least get a refund.

Yellow Fire und Blue Jelly Garnelen bestellt. Alles TIP TOP sogar mit Heizkissen in einer dicken Styroporbox ankekommen und alle 10 sind putz munter. Toller Shop, Da kann man problemlos kaufen. Danke