Recently tried Garnier "Good" permanent hair colour. (Shade 7.33) . Tempted by the" no ammonia" , " 90% natural origin", & " pleasant, natural scent", printed on the packaging.... See more
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Garnier, what can I say. They are promoting their products through a person on TT, who has stated she has poor Mental Health. She also is known to allegedly lie on her reviews should not be trusted.... See more
Purchased the Garnier good hair dye. Yes the package was good & it covered my grey roots, but what a mess I got into. After mixing formula in tub I Found it difficult to put dye on gloves then to head... See more
Garnier Good is in such dangerous packaging ,any child would instantly think it an Ice cream container and try and consume it . the container must be changed straight away or else who knows what wi... See more
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1.5
Bad
65 reviews
No history of asking for reviews
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Sun product complaint…
I wrote to Garnier regarding a sun protection spray SPF 50 which my husband used on holiday. He had a very bad reaction to it with severe swelling and blistering to his skin. After numerous form filling in and photos sent I was informed that a refund could not be issued because I didn't have the receipt. One of my main concerns was is this going to happen to someone else, where is the customer care policy
31 July 2022
Unprompted review
Love Garnier Olis but hate excess plastic packaging
Love Garnier Olia.
Hate the excess plastic packaging.
I love this product. Does a great job and contains no ammonia.
However, developer cream plastic bottle is huge and contains about a 1/5th in volume of cream. Sooo wasteful and polluting!
3 May 2022
Unprompted review
Rash/reaction to products
I experienced a bad reaction to a moisturiser made by Garnier, and upon reporting it to the company directly, was told that it must be due to my skin (despite me having no allergies and no reaction with any other product). Offered a £2.50 refund against a £5 product, with no accounting for the fact that I look like I have a chemical burn on my arm that is going to be visible for a number of weeks. Appalling and utterly dismissive with empty apologies.
4 April 2022
Unprompted review
Absolutely an awful service
Absolutely an awful service! I waited for 7 months for my refund and they couldn't even send me the full amount. I'll never use any Garnier products ever again!
14 January 2022
Unprompted review
Absolutely Awful Customer Service!
Absolutely awful Customer Service!! Three months passed (countless emails/phone calls), and my issue has not even been looked at by Garnier!! It's absolutely crazy! No customer should be left waiting this long! Unacceptable service!
14 October 2021
Unprompted review
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