Gas-Fix Reviews 

670
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, often highlighting its efficiency and reliability. People frequently commend the staff for being polite, friendly, and highly professional in their interactions. Many reviewers also appreciate the meticulousness of the work, noting that areas are left clean and tidy after completion. Customers frequently highlight the engineers' knowledge and helpful advice, often going above and beyond to resolve issues. Many also commend the company for its excellent communication and punctuality, ensuring a smooth and reliable experience.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Customer service

Clients share positive opinions on customer service, with many expressing satisfaction and loyalty to the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more

Rated 5 out of 5 stars

Craig from Gas-fix turned up well within the window given, to carry out annual boiler and gas fire service. Very thorough work and very conscientious about leaving the work areas clean and tidy.All g... See more

Rated 5 out of 5 stars

Gas-fix always do our gas boiler services but this review is for the way they fitted a new boiler. The work was undertaken in a very professional manner and everything was explained thoroughly. There... See more

Rated 5 out of 5 stars

We were contacted to agree an appointment convenient to us. Luckily an earlier date became available and was accepted. Technician arrived ontime and removed his footwear when enrering our property.... See more


Company details

  1. Gas engineer
  2. Gas installation service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

670 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(670)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New central heating and boiler…

New central heating and boiler installed to replace micro bore system that had failed.
Really happy with the communication prior to installation, the quality of installation (virtually no damage to decoration) professionalism of installation engineers and respect shown to property.
Would definitely recommend Gas-fix

3 September 2024
Unprompted review
Rated 4 out of 5 stars

Domestic Central Heating Maintenance Contract

Have had a domestic central heating maintenance contract with Gas-Fix for many years. The firm responds quickly to call-outs and urgent pleas for help, and staff are always friendly and helpful. For non-urgent work, attendance timescales can be a little slower than desired because of their volume of customers, which is a sign of how well the company is regarded. Generally, very reassured by Gas-Fix and, when things go wrong, its good to know that there is a local firm I can turn to.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Review Recent Service

Tyler came to carry out the annual service on our boiler. He arrived on time, was polite and respectful of my home. He left everything clean and tidy. I am very happy with the service I receive from Gas-Fix and I would consider Tyler an asset to the business.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Gas-fix replaced our very old boiler…

Gas-fix replaced our very old boiler with a new Baxi boiler. Darryl our engineer was very efficient and knowledgeable with the new and old system. He was professional, hard working and courteous at all times. I would highly recommend this service. Thank you Gas-fix we are happy customers.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

New Gas Boiler Required

We needed a replacement boiler after the existing one, which had been installed about 13 years ago, was found during annual service to be unsafe. We ordered a replacement from GasFix which was installed last week. The engineer went out of his way to provide an excellent result, requiring some modification to existing pipework, and gave the whole heating system a thorough check. We are extremely pleased with both the actual installation and the result.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Service as always…

Craig and the Team are always extremely professional and polite, a great service as always, Thankyou kindly for your quick and prompt service you guys are fabulous!!
Thanks
Kelly

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Given a 3 hour time slot. But also notified when he was 24 minutes away, which was good. Always friendly and efficient. Happy to answer any questions I had.
Always good service from this company.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Fitted new boiler.

Fitted new boiler.
All very streamlined, from quote to fitting. Kitchen left tidy after work, arrived at agreed time and very helpful and friendly.

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Hot water storage tank faulty thermostat replacement

GasFix office staff handled the issue with their customary polite professionalism and
Graig (Engineer) not only resolved the issue speedily but, like the true gentleman he is, took his shoes of.
He also remained courteous and focussed even during continued interruption with my helpful suggestions 😊
Would I recommend to a friend – most definitely.
Richard Judd

29 October 2024
Unprompted review
Rated 5 out of 5 stars

A Quality Company that Delivers on all its Promises

I have been with Gas Fix for many years. They always deliver to the promises they make.
This weekend we had a problem with our boiler. Phone call made asking for support. Within a few hours Darryl arrived. Polite, well mannered, composite professional. He resolved the issue with our hot water back on line. There is a reason that i stay with Gas Fix as a company. Their professionalism, their wonderful staff and that they deliver what they promise. Good on you team Gas Fix! Keep it going. Yours aye Mark

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Prompt Service

My boiler broke down on a weekend. Phoned Gas-Fix and Melissa arranged for an engineer to call the same day. Darryl arrived and fixed the problem. Great service, prompt, polite and professional. Couldn't ask for any more.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

We have been Gasfix customers for quite…

We have been Gasfix customers for quite a few years now, and always find the technicians friendly, helpful and professional. I would not hesitate to recommend for all plumbing and heating needs.
The office staff are also very friendly, and very helpful.

21 October 2024
Unprompted review

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