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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the staff's professionalism, friendliness, and helpfulness. Many people appreciate the exceptional customer service, noting clear communication and a customer-focused approach. Reviewers also frequently mention fair pricing and the high quality of work performed. The engineers are often described as knowledgeable, tidy, and efficient, with many customers appreciating their respectful attitude towards their homes. However, some customers reported an isolated incident of a driver exhibiting road rage, which caused concern about the company's representation.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency of the... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the team for being... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the politeness,... See more

Price

Consumers find price to be positive. Many reviewers highlight competitive and fair pricing, often noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more

Rated 5 out of 5 stars

Gas-fix always do our gas boiler services but this review is for the way they fitted a new boiler. The work was undertaken in a very professional manner and everything was explained thoroughly. There... See more

Rated 5 out of 5 stars

Craig from Gas-fix turned up well within the window given, to carry out annual boiler and gas fire service. Very thorough work and very conscientious about leaving the work areas clean and tidy.All g... See more


Company details

  1. Gas engineer
  2. Gas installation service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

668 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very trustworthy

I’ve been using Gasfix for years they are always quick if I have a problem and this time booking a service with the lovely Tyler was all so quick and easy fab company

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Gas-Fix are just the best

Gas-Fix are just the best, it’s that simple. I wouldn’t entertain going to any other company these days.

For this particular issue they arrived at the time planned, swiftly identified the cause, ordered parts, returned within a day and had us up and running with hot water.

31 March 2025
Unprompted review
Rated 5 out of 5 stars

My CH boiler failed on a Monday

My CH boiler failed on a Monday. Called Gas-Fix. Engineer visited Tuesday and new P C B required. Ordered and fixed on Wednesday. Excellent service in my book! This was my first experience with Gas-Fix because my regular company over decades had ceased trading. Being a Which “trusted trader” I tried Gas-Fix and I’m likely to continue using them again in the future.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Gas Fix ⭐️⭐️⭐️⭐️⭐️

After contacting GasFix we had an engineer called Tyler who came the next day.. prompt courteous and efficient.. solved the issue.. will definitely use gasfix again and highly recommend Tyler! Georgina

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Once again Gas Fix have come to my…

Once again Gas Fix have come to my rescue - taking on a Gas plan with them was the best decision I have made in years... friendly, reliable, timely a real pleasure to deal with. Rather than just condem my boiler they worked with me and fixed it saving me a lot of money 💰 Cannot recommend them highly enough - thanks to all the admin team and fitters - first class local business 🖖👌

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Efficient services

The staff at Gas-Fix are warm and friendly, and dealt with our gas boiler issue quickly and efficiently. Would recommend as we were very pleased with their service.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

What an honest and caring company!

What an honest and caring company!! Thank you Gasfix for all your hard work!
Iain came to do our quote and was very efficient and thorough, even spotting a safety job that needed doing! (A gas pipe coming away from a wall outside)
Other quotes were not so good!
We had a combi boiler fitted, the pipe fixed and a pump for our shower and all rubbish taken away.
Adam and Gary came on the day agreed and got to work, only stopping for a quick lunch. They left the house clean and returned the next day to complete the work. You would honestly not known they had even been as they left the house very clean.
Adam sent a txt a few days later to check all was well and if we had any problems/queries, which we didn’t. It’s been two weeks in and we are very happy with all and would highly recommend, their kindness and customer service is also brilliant! Thank you Gasfix and especially Adam Gary and Iain.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Gas Fix have serviced my boiler for a several years, and have recently installed a radiator in my conservatory. Their service and communication is always excellent. Would definitely recommend Gas Fix.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Issue with the Thermostat

Thermostat packed up, called the office who immediately arranged for an engineer to come out, Andrew came out that same day & fixed the problem, he was polite & extremely approachable, nothing was too much trouble, would definitely recommend.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Leaking Boiler…

As always response time fantastic repair done in quick time and professional team. Thank you, Craig and Iain, and the Team Gas-Fix. Brgds Sally Beech

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Gas-Fix

Really great company , very thorough and let you know when they are coming beforehand . Very friendly too . Highly recommend

21 February 2025
Unprompted review

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