Gas Bottles Direct Reviews 

579
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the delivery service is exceptionally fast and reliable, often arriving right on time the very next day. People also appreciate the highly competitive prices and convenient free delivery options that make ordering simple. Consumers are particularly pleased with the staff members who consistently provide polite, friendly, and exceptionally helpful assistance. Reviewers find the online ordering process remarkably smooth and praise the timely email communication regarding precise delivery updates. Many individuals note that they are extremely satisfied and will definitely continue using these wonderful services in the future.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the remarkably fast turnaround... See more

Service

Consumers find satisfaction in the service, praising the fast, efficient, and courteous experiences provided... See more

Order

Reviewers mention positive feedback about order, consistently praising the quick and often next-day delivery... See more

Staff

Customers consistently report satisfaction and appreciation when interacting with staff, highlighting their... See more

Price

People report positive experiences with price, consistently describing them as fair, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Placed an order on Monday a quick delivery on Tuesday. Stated where they could find empty exchange bottles. Received email confirming order . Next day received 2nd email confirming delivery for Tu... See more

Company replied

Rated 5 out of 5 stars

Ordered late afternoon (on Calor's 2-7 business day service) and Gas Bottles Direct delivered next day bang on time. They provided email updates at every step (perhaps a few too many) and their driver... See more

Company replied

Rated 5 out of 5 stars

I called this company one day to enquire about a 5kg calor gas bottle to be delivered. They sent me 2 emails the day after,to give me the time of delivery, and the driver helped fit the new gas bottl... See more

Company replied

Rated 5 out of 5 stars

Excellent service used twice now next day service had a problem with a cracked gage on recent order although it still worked they came back the next day and replaced without me asking. Really friendly... See more

Company replied


Company details

  1. #1 of 11 best companies in Gas cylinders supplier
  2. #1 of 4 best companies in Butane gas supplier
  3. #1 of 1 best companies in Gas logs supplier
  4. #1 of 4 best companies in Helium gas supplier
  5. #1 of 4 best companies in Petroleum Products Company
  6. #1 of 6 best companies in Welding gas supplier

Written by the company

Sussex based Gas Bottles Direct are the south’s leading main dealer of Calor Gas bottle refills and new LPG Calor Gas Bottles for your bbq, patio heater, portable heater, camping and caravanning, DIY and central heating needs. Need ‘Calor Gas Bottles near me’? – we stock the entire range with the best Calor Gas Bottle Prices. We can supply and deliver any size LPG Gas Bottles – Butane or Propane, plus we are a Sievert (Primus) Gas cylinder supplier and a Campingaz cylinder main dealer. We can supply and deliver all our gases across the south in the UK – from Portsmouth in the West to Pevensey in the East and north to the M25. We are main dealers for the rent free gas cylinders from Hobbyweld and Hobbybrew, so whether you need Hobbyweld 5 or Hobbyweld 15 welding gas or Argon, Oxygen, Acetylene, Nitrogen, Helium or Carbon Dioxide, we can supply and deliver to you. As Hobbybrew beverage gas suppliers, we’re the place to come if you need rent free gas cylinders for drinks dispense use; either at home or professionally in a pub, club, bar or restaurant. Use our postcode checker on the product pages to find out if we can supply and deliver to you. With a maximum 3-day delivery and most areas getting next day or 2-day delivery, there’s nowhere quicker in the south of England to get your new or refill Calor Gas Bottles, Hobbyweld or Hobbybrew gas cylinders. You order, we deliver – FAST! We offer free local delivery on the entire Calor Gas, Campingaz and Sievert Gas range plus deliver your Hobbyweld and Hobbybrew requirements for an additional charge.* We can also supply and post our range of Calor Gas Regulators and Fittings, Campingaz Regulators and Fittings and Hobbyweld Regulators and Fittings to mainland UK. If you are unsure which regulator or fitting you need for any of the gas cylinders we supply, please give us a call on 01903 700 778, and we’ll be happy to help. We are also a major supplier of Winter Fuels in the south. So for all your kiln dried hardwood logs, smokeless fuel, fire logs, firelighters and more, we can supply everything you need to keep your home warm. Need ‘Logs near me?’ – see our complete Winter Fuels range – and remember, we offer free local delivery on all orders over £25.00. Need more information? Visit our website or give us a call on 01903 700778.


Contact info

5.0

Excellent

TrustScore 5 out of 5

579 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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5.0

All reviews

(579)

188 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

We have always received excellent service from Gas Bottles Direct, nothing is too much trouble. Would highly recommend them.

2 March 2026
Unprompted review
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review!!! All the very best. GBD Team

Rated 5 out of 5 stars

The service was excellent and the…

The service was excellent and the prices were fair. I'm certain I'll return in the future.

20 January 2026
Unprompted review
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review!!! All the very best. GBD Team

Rated 5 out of 5 stars

Superb customer service

Superb customer service. So helpful and amazing product knowledge. Many thanks to Phil and the team.

3 September 2025
Unprompted review
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review Rob!!! All the very best. GBD Team

Rated 5 out of 5 stars

Highly recommend this company!

Highly recommend this company!
Placed my order and had choice of days for delivery. Once order was confirmed, I was given a 2 hour time slot and another email confirming a time! Also, no need for anyone to be home as order can be left in safe place. Can't get better than that.
Fantastic customer service. Jill

18 August 2025
Unprompted review
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Thank you very much Jill for your wonderful 5* review and recommendation! We’re delighted to hear that the ordering and delivery process was smooth and convenient for you. We truly appreciate your kind words and look forward to delivering to you again in the future! All the very best. GBD Team

Rated 5 out of 5 stars

Excellent service

The website is easy to navigate and the ordering process is straightforward.

The service has been excellent every single time I have used the company.

I am always keen to support local businesses and highly recommend Gas Bottles Direct without hesitation : thank you for being awesome !!

6 August 2025
Unprompted review
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review JJ!!! All the very best. GBD Team

Rated 5 out of 5 stars

Really impressive service. Fast, reasonable, friendly and safe.

Wow! We were really worried about getting gas for our BBQ for my partner's birthday celebrations this coming weekend. After exhausting all of the local options due to 'the wrong type of gas supplier - not Calor' or extortionate prices, we were delighted to find these guys online that would deliver for free to the RH1 area within 2-3 days at a very reasonable price. Even though we ordered on a Sunday when they are not open, we totally unexpectantly received our refill order before 11am the next day. The guy who dropped the new cylinder off (Joel) couldn't have been nicer and he even came out into the garden to fit it and check out which of the 2 BBQs we had was the most operational and that the regulator worked well. Glad he did as one of the ones we were gifted was unsafe with a gas leak. To summarise, we were well impressed with every part of this service. Thank you guys!

4 August 2025
Unprompted review
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review Matt!!! All the very best. GBD Team

Rated 5 out of 5 stars

Would use again

On time
Polite
Helped put inside

8 June 2025
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review Rebecca!!! All the very best. GBD Team

Rated 5 out of 5 stars

Prompt delivery for accessories…

Prompt delivery for accessories unfortunately they don't deliver gas bottles to my area .

3 June 2025
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review!!! All the very best. GBD Team

Rated 5 out of 5 stars

WOW! Great service

WOW! Great service. Firstly they threw me by knowing who was phoning them (Big Brother). After paying, the gas was delivered the next day.

3 June 2025
Unprompted review
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review Andy!!! All the very best. GBD Team

Rated 5 out of 5 stars

Great service at reasonable prices

Great service at reasonable prices. I will definitely be using them again.

27 May 2025
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review!!! All the very best. GBD Team

Rated 5 out of 5 stars

Why go out to buy it?

Same price as going out to buy it, yet it was delivered to my door within a couple of days of ordering. What more can I ask for or say really? It is a gas bottle that turned up at my house full of gas as ordered!

27 May 2025
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review!!! All the very best. GBD Team

Rated 5 out of 5 stars

Very fast service

Very fast service.
I made a note on the order to be delivered after 2pm and it was.
We had an issue with our bbq set up and needed a different coupler and the service team were very helpful.
Website is easy to use also.

17 May 2025
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review!!! All the very best. GBD Team

Rated 5 out of 5 stars

Perfect Company

So easy to order, great price and the loveliest delivery team.

21 May 2025
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review!!! All the very best. GBD Team

Rated 5 out of 5 stars

Ordered only yesterday and here the…

Ordered only yesterday and here the next day , very helpfull and pleasant man as my wife was here on her own.
have used you before and same first class service please dont let that go as other companys have.

20 May 2025
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review!!! All the very best. GBD Team

Rated 5 out of 5 stars

Great service

Quick delivery, great service, and products as described 😁

20 May 2025
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the 5* review Mr Bryant!!! All the very best. GBD Team

Rated 4 out of 5 stars

Excellent customer service

I occasionally require a replacement gas bottle for my BBQ. IT is very easy to order, always acknowledged, tracked each step of the way, and delivered as promised the next day at a time I am made aware of in advance. I do not know another organisation who can compete with this service.

20 May 2025
Gas Bottles Direct logo

Reply from Gas Bottles Direct

Fantastic!!! Thank you very much for the review Mr Blackhall! If you have any feedback on how we could improve our service further to achieve a 5 star review in the future then please let us know. All the very best. GBD Team

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