Wrong Medication
On 17th November 2023 l was admitted to Gold Coast Private Hospital by the Gold Coast Heart Centre for an angiogram that resulted in a stent being put in my artery. However, there was no follow up appointment made for me to see the surgeon; instead, l was referred to my GP, who discovered that the hospital had discharged me with a different medication than what the doctor has prescribed.
By the time we discovered this, Christmas was upon us, and l had run out of the medication the hospital had given me. My GP was reluctant to give me a new script and asked me to contact the heart centre. However, there were no 'after hours' contact details available, so l had to email them, and it was 5 days before l received a reply telling me l could pick up the script from their GCPH rooms.
Meanwhile, l had been admitted to Pindara for something else, so l could not pick up the script. Twice l asked if they could have the script couriered over to Pindara, but they ignored me, and l never heard from them again. Tomorrow is January 1st 2024 and it will be 11 days that I have gone without any blood thinning medication, plus I have no idea when I will get the script. Inserting a stent in my body without ensuring that l have the appropriate blood thinning medication is negligent and bordering on neglect.
It's hard to believe that a large practice like Gold Coast Heart Centre does not have any afterhours contact details available. But unfortunately, this is what happens when medical practitioners become greedy, forget their calling, get sucked in by some business model, and want to become entrepreneurs without having any experience or business acumen whatsoever.
The end result is that they start charging exorbitant fees, and the craving for a new Merc off the showroom floor becomes more important than caring for their patients.