Gear Zone Reviews 

956
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Do not buy from Zone Gears dot Com! You are issued a shipping number so they charge your credit card but then the product never ships. The shipping information does not update after 7 days so you are... See more

Rated 1 out of 5 stars

I don’t recommend this site to anyone they sent me a broken fake side table suit kids only or toys. They didn’t even replay my sms to return or exchange plus the save box is closed by key 🤧 they’r... See more

Rated 1 out of 5 stars

I ordered a baby carrier. Never got my order, I called to get my money back, they did not answer my phone call but texted and said my order was on it's way and gave me fake tracking information. The l... See more

Rated 1 out of 5 stars

I am extremely disappointed in the delivery I received from Gear Zone. I ordered a pair of 3/4 convertible pants in a size 16, and they sent me shorts convertible pants in a size 12. Hardly a suit... See more

Company replied

Company details

  1. Camping Shop
  2. Fitness and nutrition
  3. Running Shop
  4. Football shop
  5. Tennis shop

Information provided by various external sources

One of the original retailers of specialist outdoor gear on the web and trading since 2001. Following a change of management in 2008 Gear-zone has totally refocused its business and is now offering an amazing product range at excellent prices and with a focus on customer satisfaction. Our sports clothing and equipment range has also grown and now includes a huge selection of running, football, rugby, cricket, swimming, tennis, and fitness and well-being gear


Contact info

1.1

Bad

TrustScore 1 out of 5

956 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(956)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Rab jacket arrived within two days of placing the order. Great jacket and great service, will use Gear Zone again.

8 April 2013
Unprompted review
Rated 5 out of 5 stars

Quick and Cheap

The service I received from Gear Zone was very good. I was very happy with the price I paid for my North Face jacket and its despatch and delivery was speedy and efficient. Great service all round and I would use Gear Zone again without hesitation.

5 April 2013
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

Ordered my walking boots at 1.30pm, delivered by 10.00am the next day. Plenty of delivery options with the courier service once ordered, sent by text. Very impressed.

4 April 2013
Unprompted review
Rated 4 out of 5 stars

A very competitive price and efficient service

I purchased a heart rate monitor from Gear Zone, one that I had researched and had very good reviews. Gear Zone's price was the lowest by far, the product details on the website were informative and purchasing it was very easy. My order was dispatched very quickly and I received it in good time and in perfect condition. I would definitely use this company again.

3 April 2013
Unprompted review
Rated 5 out of 5 stars

Superb

Great item. Quick delivery and £13 cheaper than anywhere else...

1 April 2013
Unprompted review
Rated 5 out of 5 stars

Great value, quick delivery and efficient service

I found their price to be the best available, the web site easy to use and delivery was quick and well communicated through their courier.
I was concerned that I'd ordered the wrong size and they were courteous and helpful on the phone.
Very pleased, would use them again without question

28 March 2013
Unprompted review
Rated 5 out of 5 stars

Fast delivery, great service

Received my order in less than 24 hours, free delivery and a good deal on the item I wanted, good quality item was well described, plenty of sizes in stock, will definitely consider using them again in the future.

27 March 2013
Unprompted review
Rated 5 out of 5 stars

in these days of customer service - gear zone went that extra mile !

i was hoping to be able to give feed back for this company , as in my view the service was fantastic , i had never used them before and i am totally taken aback for their attention to detail . i received an upto date email on every step of my order from inception to delivery, even to the point that i was given a 1hr delivery slot and a contact number if this wasnt acceptable the day before - and the product arrived within that time frame ! brilliant
the returns policy was just as clear -and had i had to use it ( as i did not as the boots were exactly what i ordered) i have no doubt the service would have been just as good .
more to the point the boots were also cheaper off gear zone than the manufacturers website !
all in all i would highly recommend gear zones service and web site as out of i would have given them 10 and will certainly use again

26 March 2013
Unprompted review

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