Gecko Mobile Reviews 

3,560
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 5 out of 5 stars

They won’t refund money because Amazon told me that very sorry someone forget removing account iPad then blocked my account how get can’t log in won’t they shut down already no none told say email to... See more

Rated 5 out of 5 stars

Wanted a SIM free phone for my son.He of course wanted a Apple product, buying refurbished model made it a affordable option. Ordered through Backmarket, phone supplied by Gecko. Easy order process... See more

Rated 5 out of 5 stars

Wow - this refurbished phone bought through Gecko mobile is in brilliant condition and has surpassed my expectations. It works perfectly, has 100%battery health and arrived on the day as promised. Ext... See more

Rated 5 out of 5 stars

I had my reservations after reading some of the reviews on here.. but decided to sell my iPhone. I posted in the prepaid packaging - checked the tracker a week later and there had been an internal iss... See more

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.6

All reviews

(3,560)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Offered me £650 for my iPhone pro…

Offered me £650 for my iPhone pro max,which was in good order,slight scratches sent to them and got a downgraded offer for £400,stating item passed as poor laughed!asked for it back,sent to music magpie who offed and paid me £600 no problems,just be aware of this as it’s bad practice

20 March 2023
Unprompted review
Rated 4 out of 5 stars

Fast reliable service

Fast reliable service. Phone is in great condition - almost like new, but the battery is a bit tired (suggested to be serviced), hence 4* instead of 5.

25 March 2023
Unprompted review
Rated 5 out of 5 stars

Fast and good quality

Phone arrived quicker than expected and the condition, which was described as “fair”, was actually very good. Very happy.

21 March 2023
Unprompted review
Rated 5 out of 5 stars

Very impressive

Very impressive! Phone looks and feels like new. Fast, efficient and effective service

22 March 2023
Unprompted review

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