Gems Sampling Reviews 

144
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I can't fault Gem Sampling. Thank you for the free samples—they're always appreciated by both our clients and staff and bring a little excitement to the day. The team's communication is consistently e... See more

Rated 5 out of 5 stars

The office love getting the free Samples and Gems is always happy to assist in any way that is possible.

Rated 5 out of 5 stars

What's not to like? Gemsatwork send us samples of new products and we give them to our staff. It boosts morale and helps with staff engagement. Gemsatwork are not pushy and have realistic expectations... See more

Rated 5 out of 5 stars

Thank you, Gems at Work, for your generosity in providing our colleagues with exciting goodies, which they truly look forward to. You will not believe how much they are cheered up by a freebie that t... See more

Company details

  1. Market researcher

Written by the company

Welcome to Gems Sampling, your trusted partner for top-tier product sampling experiences! Operating in offices, gyms, universities, and homes throughout the UK, USA, and Ireland, we specialise in bringing your brand directly to your target audience. Our innovative approach ensures maximum exposure and engagement, helping you connect with potential customers in diverse environments. Whilst providing innovative, engaging experiences for our sampling network. Whether you're launching a new product or seeking to expand your market reach, our experienced team crafts tailored sampling campaigns to meet your objectives. At Gems Sampling, we prioritise customer satisfaction and brand integrity. With our seamless execution and unparalleled attention to detail, you can trust us to deliver exceptional results every time.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

144 reviews

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No recent history of asking for reviews

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4.5

All reviews

(144)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good and reliable company

We are very pleased with the freebies and the staff. Communication is very good and staff is very helpful, eager to solve any problems that might arise. We fully recommend it for freebies and for companies who look for promotion. A lot of the stuff we received, we went and bought from shops shortly after trying the samples. We are very thankful to gemsatwork for what they do.

9 July 2020
Unprompted review
Rated 5 out of 5 stars

I would like to thank gemsatwork for…

I would like to thank gemsatwork for all the treats that we have being receiving from the company. This lifts everyone's spirits for the day and also puts a smile on our faces.
As NHS workers it couldn't have come at a better time..........we love your support. Special thanks to Josh and Charlie for the exceptional attention to details in making sure we receive our treats.
On behalf of myself and my colleagues, thank you ever so much

Shola

7 May 2020
Unprompted review
Rated 5 out of 5 stars

Awesome Team

Amazing Team,Especially Billy and Charlie ,always go the extra mile and are very informative
Love Gems at Work!

10 March 2020
Unprompted review
Rated 5 out of 5 stars

Amazing treats sourced by Gems at Work

gemsatwork source the best workplace freebies. My colleagues are so much happier on a treat day. Billy is always on hand to resolve any issues. Couldn't recommend Gems At Work enough. Thanks for all that you do for us

26 February 2020
Unprompted review
Rated 5 out of 5 stars

Treats !!!

Gemsatwork are amazing as they keep treating everyone with exciting stuff. They always have stuff associated with good & reliable brands....Billy is a star as he is bang on to solve any queries related to a product promotion

24 February 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and help

Excellent service and help. Everyone is very passionate, friendly and helpful at gemsatwork. It’s always a pleasure to “work” with them. Thank you guys for all your help, support and samples :) well done!!

13 February 2020
Unprompted review
Rated 5 out of 5 stars

Great addition to the office!

gemsatwork are such a great addition to the office space. They are incredibly helpful with their customer support and having free samples for our employees to try new things help keep morale high!

13 February 2020
Unprompted review
Rated 5 out of 5 stars

What's not to like?

What's not to like? Gemsatwork send us samples of new products and we give them to our staff. It boosts morale and helps with staff engagement. Gemsatwork are not pushy and have realistic expectations of what we can give back to them in terms of feedback. Our rep, Josh Halliday, coudn't be more helpful. Long may our business relationship continue.

13 February 2020
Unprompted review
Rated 5 out of 5 stars

Josh Halliday has been great to work…

Josh Halliday has been great to work and I can't thank him enough the great products we have received. He always calls when products are on the way or new products are available. This is a great staff benefit that I would recommend to all. Drives engagement in my workplace and everyone has a happy day in the office.
Jose

13 February 2020
Unprompted review
Rated 1 out of 5 stars

Worst customer service I have ever…

Worst customer service I have ever experienced.

Was approached by this company who wanted to attend a visit at our office. After several attempts, we decided to invite them in to which we discussed things moving forward, suitable times to attend the office etc.

After hearing nothing from them for months after, I contacted one of their Sales Advisors via LinkedIn, to which I then received an extremely rude message to say do not contact our staff they have a busy workload.

I am in shock that a start up business has the audacity to treat it's customers this way. Will be avoiding at all costs and telling anyone I know in the local area to do the same.

Advice to Management: Get some proper training set up for your "Sales Team".

7 February 2020
Unprompted review
Rated 5 out of 5 stars

This really drives engagement in my…

This really drives engagement in my workplace.

Every has a big smile on their face when a delivery arrives.

Josh Halliday has been great to work and I can't thank him enough the great products we have received

21 January 2020
Unprompted review
Rated 5 out of 5 stars

Gems At Work - THE PERFECT DIAMOND A Cut ABOVE the rest!

When I was first contacted by Gems at Work, several years ago. I thought 'yeah right what is the catch?'

Since then I have been ASTONISHED by the Quality samples they have provided for our staff. Quite frankly I can not really call them samples as the Products are usually large in size.

Josh is FIRST CLASS and always at the end of the phone willing to help with queries. Billy is also a Star

This is an AWESOME staff benefit that I would recommend to all!!

Staff always look forward to the treats that Gems at Work provide

THANK YOU GUYS. I look forward to working with you in 2020

Regards Charmaine

10 January 2020
Unprompted review
Rated 5 out of 5 stars

A great service!

Our company have been signed up with gemsatwork for a few years and we love them! We get great treats every few weeks which the team love, especially the coffee and chocolates! The guys at work are great, Josh has always been really helpful and kept us updated with when to expect delivery. It's a great service, thanks guys!

7 January 2020
Unprompted review

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