GenePlanet Reviews 1,350

It is hard to find results. Prepare results overview easier, more readable.

Gives me deep understanding about my roots and helps me to keep my healthy habits.

I went for a medical Cancer Screen test (basic model, which analyses only two genes) via a clinic in my country, which then sent my sample to GenePlanet's lab. In GenePlanet's papers about the test, it says it takes around 4 weeks to get the results (it just says "around 4 weeks", so not 4 weeks from the moment GenePlanet receives the sample). It's been 6 weeks now, and still no results. I wish I had an option to track my sample so I can see its status and what is the estimated completion date for the test. I wish the clinic was more upfront about delays and that someone informed me about a delay if it came to it, and if 4 weeks is not what it usually takes, then the document I was given is outdated and misleading (the clinic also told me it takes 4 weeks to get the results). I suppose there's a possibility GenePlanet is considering the deadline from the moment they receive the sample, but as a customer, I do not know when they received it, as I have no way of tracking the status of my sample. The lab may receive the sample in 3 days or 3 weeks. Something else to consider is that GenePlanet doesn't really have a deadline they need to obey. They just say they "aim" to provide the results in "around" X amount of time.

  
The test was quite expensive (I paid almost 500 EUR) and considering this is a medical test (and not something I did for fun) and considering that my family member is carrying a mutation in the analyzed gene so I decided to test for it myself, I had the right to have this test done for free via public health care. To avoid long waiting, I opted for analysis in the private healthcare sector, hoping to get a faster service, but I ended up paying a lot of money and so far haven't received the results. Luckily, I did not need this test for treatment at this moment, because if I did and had to wait for so long, this would put me in a very inconvenient situation where I would probably have to redo the test somewhere else and pay again. That said, even though this is a medical test, I do not recommend it for medical purposes because the waiting time is too long and unpredictable, with no status updates, and I'm still not sure if I'm ever going to get the results.

At one point, I reached out to the clinic to ask for a status update, and they told me they expect the results to be ready by the end of the week or early next week (they were not). If you're testing for fun and have no trouble waiting to infinity, it might be an okay option, but aside from that, it's too much money to pay to not get the results in a timely manner as the given deadline wasn't respected.

When 6 weeks of waiting was approaching, I sent another email - this time directly to GenePlanet asking for a status update. The email was sent to two different emails (one of which I see frequently posted here by GenePlanet as their contact). Days later, no one replied. So these are 2 (two) different emails, not one, and no reply so it's hard to say you haven't received the email (and I'm not having this problem when contacting anyone else so it's not like my email is not working). Additionally, in a bizarre case that GenePlanet really hasn't received an email on either of the emails (which is unlikely), I followed up with another message through social media. No reply. I waited a few more days and then followed up with another email to the two previously used emails and additionally added another email as CC. Still waiting for a reply. At this point, GenePlanet really can't say that they haven't received any of the messages.
Also, a few months back I filled in a form on GenePlanet's cancer screen subwebsite, and apparently, I was supposed to get contacted by a clinic in my country doing the tests, but never received a reply as well. Funny thing is, while I've been waiting with no updates, GenePlanet pushed something like a new marketing campaign with big discounts to get more people to buy their tests, while at the same time they can't deliver already bought tests in the agreed-upon time nor can they reply to messages.

The cancer screen test (on which someone's medical treatment and screening may depend) is of quite importance and should have a clear wait time/deadline with, ideally, regular status updates. This is quite a sensitive test, where for weeks I'm trying to find out if I am carrying a genetic mutation. Getting these results is quite life-changing, and I wish the waiting process wasn't like this as it's hard to wait for something like this as it is, and this is making a stressful situation even worse.  

Note: I will edit this review if and when these issues get resolved just to avoid cases where GenePlanet may reply that everything is resolved but is not.

The individual findings are interconnected, so I can better interpret the findings and determine their significance for my daily life.

I got more than I expected. Besides detailed analysis, I love recomendations that could be easily integrated into livestyle (at least for me) and list of food suitable and not suitable for me. Big help, thank you!

Everything went as promised and according to the plan. Interesting experience.

It s good stuff a little to marketing stuff involved.

Hello
Its great to see what yor body need for normal work day. End normal helt

It is nice to know things about oun DNK.

Everything is ôk

Nice experience. Results somehow match your physical state, food likes and dislikes. Helpful guidance on how to improve your health.

I was very satisfied with the DNA testing service at GenePlanet. Everything was done quickly—from shipping the sample kit to receiving the detailed analysis, all took less than a month. The information provided was highly engaging and presented in a clear, straightforward way, making it easy to understand even without a strong background in genetics. The only thing missing is a feature to download the raw data, so I could perform additional analyses or upload my results to external services. Hopefully, this feature will be available in the future!

I recently tried the GenePlanet My Lifestyle and My Ancestry DNA test, and my experience was very positive. The process was simple and user-friendly, from ordering the kit to receiving the results. The instructions were clear, and sending the sample was hassle-free.

The results provided a lot of useful and insightful information about my ancestry and lifestyle-related genetic predispositions. I found the ancestry breakdown particularly fascinating, as it gave me a detailed look into my genetic origins. The lifestyle insights were also valuable, offering personalized recommendations on nutrition, fitness, and overall well-being based on my DNA.

What I appreciated the most was how well-presented and easy to understand the data was. The online platform is intuitive, and the reports are explained in a way that makes them accessible even to someone without a scientific background.

Overall, I highly recommend GenePlanet to anyone interested in learning more about their ancestry and lifestyle optimization. It’s a great way to gain deeper insights into your health and heritage!

Very precise and true research

good, but could be more spcific. more specific sports for example

The way the data is presented quite good but i must admit I have a really hard tome reading the graphs and i dont know how to interpet certain information. Certainly I have a couple of weeks reading to do with everything.
I really enjoyed learning about my immune responses, sleep and stress managment and reading my food recomendations. I was happy to see that some of the contitions i suspected i have turned out to be true. Well not true but to see I was right in reading my body correctly ( like the genes for certain vitamins, hereditary issues and taste related concerns).
However, dealing with this very personal genetic material I do not recall reading about any safety agreements about what geneplanet is allowed to do with this data and material. I hope nothing.

It took 5 wks to get the results. There are good insights (oral test) with details and recommendations on what to do. I find the ancestry report could be more detailed and hands on and the physical traits were not as useful. I would have expected details on physical strength muscle types, workouts that are more suited for the individual. The oral baceterial results were ok, but did not have too much recommendation.

Good service and good communication

Orientation for details

I really like the quality of the results, the food suggestions, and the fascinating MyAncestry results! Highly recommended.