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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient team, highlighting their responsiveness and clear communication throughout the entire process. Many people found the service to be excellent, with the company often exceeding expectations and making complex setups, such as company formation, visa applications, and bank account openings, feel stress-free and seamless. Reviewers frequently mentioned the quick response times and the team's ability to handle everything efficiently, often completing processes faster than anticipated. The user experience is consistently described as smooth and well-organized, with customers appreciating the detailed guidance and support provided at every step, even accommodating busy schedules. The customer service is highly regarded, with many noting the team's dedication, approachability, and willingness to assist promptly, often available even on weekends.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as fast, uncomplicated, and very... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, responsiveness,... See more

Response time

Reviewers mention positive feedback about response time, with many expressing satisfaction with the speed and... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and clarity of the process... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process of getting set up in Dubai with Genzone was super smooth and streamlined, we pretty much had nothing to do and hang out in our rental unit, and enjoy Dubai. A couple of appointments, and t... See more

Company replied

Rated 5 out of 5 stars

I came across Kevin while researching ways to move to dubai on Youtube. The GenZone team was excellent! The most professional, efficient team I've ever worked with. Extremely responsive and the whole... See more

Company replied

Rated 5 out of 5 stars

GenZone promise a lot and they went beyond their promises and my expectations. They helped me set up my free zone company, get a residence visa and Emirates ID and open bank accounts. Once I landed in... See more

Rated 5 out of 5 stars

Very timely responses and within 4 weeks end to end everything was setup. The group assigned to me was very knowledgeable and skilled and got through everything very quickly. The banking and accountin... See more


Company details

  1. Business management consultant
  2. Commercial Register
  3. Property Investment
  4. Estate Agent
  5. Visa Agent

Written by the company

At GenZone, we specialize in stress free company setup in Dubai free zones or mainland, and in the USA with US LLC's, GenZone also assists with real estate investment, asset protection, and citizenship services to high-net-worth individuals, entrepreneurs, and business owners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

5-star
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1-star

Asks customers to review

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Working with GenZone was seamless


Working with GenZone was seamless, I had everything set up in less than 8 days, including both personal and business bank accounts. The team are super responsive, almost 24/7 and are willing to help with any issues. Thanks again guys!

18 August 2025
Unprompted review
Rated 5 out of 5 stars

The MOST professional team I've come across

I came across Kevin while researching ways to move to dubai on Youtube. The GenZone team was excellent! The most professional, efficient team I've ever worked with. Extremely responsive and the whole process was very clear with documentation. The entire process only took 2 weeks and I had everything setup within 4 days of landing in Dubai. Thank you guys!

31 July 2025
Genzone logo

Reply from Genzone

It means a lot to hear that you found our team to be the most professional and efficient you've worked with. We take pride in delivering a smooth, transparent, and responsive experience for every client and we're thrilled to know we met those expectations for you.

Rated 5 out of 5 stars

Professional and Fast – Genzone Delivered

I run an online education business in Australia and decided to move to Dubai to access a bigger market and benefit from the UAE’s tax setup and infrastructure. After doing a lot of research on how to set up a company, get residency, banking, all of that — I knew I didn’t want to waste time figuring it out on my own. As a busy business owner, I just wanted a team I could trust to handle everything properly.

That’s where Genzone came in — they took care of everything from start to finish. I got residency for myself and my wife, set up a free zone company, and got business banking sorted. I had some worries going into this, especially with my dual citizenship, but the Genzone team handled it all smoothly.

What really stood out for me was how professional and responsive the whole team was. They answered all my questions fast — even on weekends. They could’ve easily said, “we’ll get back to you Monday,” but they didn’t. That kind of service is rare. If you’ve dealt with the broken, slow systems in countries like Australia or Canada, you’ll know what I mean — constant delays, no replies, and no one gives a s****. Genzone was the exact opposite of that.

If any of the Genzone team are reading this — thank you for being on point, professional, and committed. I’m now fully set up in Dubai and continuing to grow my business with confidence.

27 July 2025
Genzone logo

Reply from Genzone

We’re truly honored to have supported you and your wife in making the move from Australia to Dubai and even more so to hear that we delivered the level of service you were hoping for. As a fellow business owner, we know how valuable your time is, and our goal from day one was to make your transition smooth, fast, and stress-free.

Rated 5 out of 5 stars

Best in the business

These guys set up my Dubai company, residency permit and bank accounts for me.

They're extremely professional and always reply within minutes if you have any questions or doubts. I can't recommend them enough.

The whole process is outlined very clearly, so you know exactly what to expect. And once I landed in Dubai, everything was done in a little over a week. Insane!

Thanks again team GenZone!

25 July 2025
Unprompted review
Genzone logo

Reply from Genzone

Thank you so much for the amazing feedback!

We’re glad to hear that your company setup, residency, and banking all went smoothly and even happier that our speed and clear communication made the experience seamless for you.

We truly appreciate your trust and recommendation. If you ever need anything down the road, the GenZone team is always here to help.

Wishing you continued success in Dubai!

Rated 5 out of 5 stars

Splendid experience with Process driven approach

It was splendid collaborating with GenZone. Their process driven approach and clean execution makes it a breeze. Shayan was always there for any inputs and choices. This team knows what they do!! Highly recommended!

13 July 2025
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Reply from Genzone

Thank you for the kind words and for highlighting our process-driven approach it's exactly what we aim for.

We're especially glad to hear Shayan was able to support you throughout. He and the rest of the team are dedicated to making every step as smooth and clear as possible.

We truly appreciate your recommendation and look forward to supporting you again anytime in the future.

Rated 5 out of 5 stars

The process of getting set up in Dubai…

The process of getting set up in Dubai with Genzone was super smooth and streamlined, we pretty much had nothing to do and hang out in our rental unit, and enjoy Dubai. A couple of appointments, and then just wait for bank cards to be delivered by couriers, etc. The instructions right from the start - from arrival at the airport, what taxis to take, what phone plan to get - all the way to the accounting setup -everything was mapped out clearly and thoroughly. Thank you guys for your assistance in getting set up!

29 April 2025
Unprompted review
Genzone logo

Reply from Genzone

Thank you for sharing your experience, we’re so glad to hear everything felt smooth and effortless for you!

Rated 5 out of 5 stars

100% would recommend to anyone looking…

100% would recommend to anyone looking to make the move over. Everything was super simple and clear and they handled everything extremely professionally

4 June 2025
Unprompted review
Genzone logo

Reply from Genzone

We’re thrilled to hear your setup in Dubai went so smoothly. Making the process stress-free and easy to follow is exactly what we aim for.

Rated 5 out of 5 stars

The process was done quicker than I…

The process was done quicker than I thought, amazing work , thank you

12 July 2025
Unprompted review
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Reply from Genzone

We appreciate your feedback! Our goal is to create a hassle-free experience, so it's wonderful to know everything from arrival to banking felt smooth and organized. Wishing you the best in your Dubai journey.

Rated 5 out of 5 stars

Amazing team.

Amazing team.

Very helpfull throughout tge whole process.

Would highly recommend

9 July 2025
Unprompted review
Genzone logo

Reply from Genzone

Thanks for taking the time to share your experience! We’re happy to hear that our structured guidance made your move to Dubai smooth and enjoyable. Let us know if you need anything else moving forward.

Rated 5 out of 5 stars

Genzone, simply the BEST

The first time we met Kevin in an introductory video call, we understood GenZone was the perfect partner to support us in relocating our family to Dubai and setting up our own company there.
Young, agile, reliable, efficient and always available, this great team has guided us in all aspects of our family relocation, bank account openings and business set up.
Everything is planned out to keep the process short and efficient. Communication is amazing and all info are delivered in a simple yet super comprehensive way.
Even when we encountered 2 bureaucratic inconvenients (GenZone not responsible), they've been super helpful in overcoming them and find quick fixes for us.
Another aspect we've appreciated a lot, is the human touch in everything they do. You never feel alone or afraid in your journey to relocate to Dubai.
Keep it up, you are a great team and a great Company.
Thanks you very much GenZone!
PS: Now we start the new accounting chapter with you and we are sure we are in the best hands! 😊

6 July 2025
Unprompted review
Genzone logo

Reply from Genzone

Thank you so much for this heartfelt and thoughtful review.

It was a pleasure supporting your family’s relocation and company setup in Dubai. We’re especially glad to hear that our communication, structure, and human approach made the process feel smooth and supported from start to finish even when navigating unforeseen challenges.

We deeply appreciate your trust, and we’re excited to continue the journey with you as we move into the accounting phase. You’re in great hands, and we’ll be here every step of the way.

Wishing you and your family continued success and happiness in Dubai!

Rated 5 out of 5 stars

Professional and Competent

The team at GenZone is highly professional and really good at what they do. They understand the requirements for setting up a business in Dubai and drive things forward well.

I am grateful that I chose them and not another less competent agent to support my business set up in Dubai!

30 June 2025
Unprompted review
Genzone logo

Reply from Genzone

Thank you for your kind words and for placing your trust in GenZone.

We’re glad to hear that our team's professionalism and expertise made a positive impact on your Dubai business setup. It means a lot to know you felt confident in choosing us over other options.

We’re here to support you as your business grows and look forward to being part of your continued success.

Rated 5 out of 5 stars

Relocating to Dubai the right way

We recently relocated to Dubai.
Kevin and the GenZone team handled everything for us, from setting up our company to securing our visas and residency. The process was impressively quick and hassle-free. Just six days after our initial consultation with Kevin, my business license was issued, and the company was up and running in Dubai.

When we arrived, they took care of all the residency paperwork and helped us set up our bank accounts. Their communication was excellent throughout, and they were always available to answer our questions. Moving to a new country can be overwhelming, but GenZone made it much easier with their expertise and professional support. If you're looking to establish a business and relocate to Dubai, Kevin is the person to trust!

27 July 2024
Unprompted review
Genzone logo

Reply from Genzone

Thank you for your kind words and for sharing your experience so thoroughly.

We’re proud to have played a part in your successful relocation to Dubai. It’s incredibly rewarding to hear that the process felt smooth and efficient from company setup and visa support to banking and beyond. Helping families and business owners feel confident and supported during a major move like this is exactly what we aim to deliver.

Rated 5 out of 5 stars

10/10 Experience

Setting up my FZCO in Dubai with GenZone was a wonderful experience.
The team was friendly, always quick to reply, and helpful at every step. The whole process felt smooth from start to finish. I barely had to do anything myself. Just a few signatures here and there, and a couple of quick forms to fill out. Everything was clear and well-organized.
I’d definitely recommend them to anyone who wants a quick and stress-free setup in Dubai.

26 June 2024
Rated 5 out of 5 stars

I wholeheartedly recommend GenZone if…

I wholeheartedly recommend GenZone if you're considering setting up a business in Dubai. Their team, especially Darral and Kevin, made the entire process seamless and stress-free. From the initial consultation to obtaining my business license, residency, and bank account, everything was handled with professionalism and efficiency.

The entire team's expertise is quite clear and they're super responsive, always available to answer my questions and guide me through each step. Thanks to GenZone, I was able to establish my business in Dubai with confidence and ease.

25 June 2025
Unprompted review
Genzone logo

Reply from Genzone

Thank you so much for the glowing recommendation!

We’re glad to hear that your experience with us from consultation to full setup was smooth and stress-free. Darral, Kevin, and the entire team truly appreciate your kind words and trust.

Rated 5 out of 5 stars

Brilliant service

Brilliant service - this team should be very proud of what they’ve built because it was the easiest and best experience I’ve ever had with an agency. 100% recommend.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with GenZone from start to finish

I had a great experience with GenZone, the process was smooth and efficient. The team were very information and most importantly active on WhatsApp at all times, which made getting answers to my questions easy putting any concerns at ease.
It took a total of about 5 weeks to get my business registered from initial point of contact.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Easy setup

It was a very easy setup, team comms is great which is the most important thing for a setup like this.

19 June 2025
Unprompted review

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