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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the food, describing it as fresh, flavorful, and delicious, with many enjoying the generous meat portions. The staff often receive commendation for being welcoming, helpful, and providing excellent service, with some going above and beyond to accommodate special requests. However, some people were dissatisfied with various aspects of their experience. Issues include incorrect or incomplete orders, with missing items or wrong food being delivered. Several customers also reported concerns about the product itself, noting that some items were cold, tasteless, or had an uneven distribution of ingredients. There are also mentions of poor portion sizes and some instances of staff being rude or unhelpful.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. While some customers praise the food as beautiful, tasty,... See more

Quality

Consumers find quality to be ambiguous, with many expressing disappointment over cold, tasteless, or mushy... See more

Staff

Reviewers mention ambiguous feedback about staff. Many customers praise the staff for being welcoming,... See more

Service

Clients share ambiguous opinions on service, with some praising the welcoming, professional, and attentive... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported issues such as incorrect or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

So ive not had a quesadilla since leaving america in August and you know they do it properly over there. Ordered from branch in Chadwell heath. Good chicken nicely seasoned , decent portion but there... See more

Rated 2 out of 5 stars

The guy behind the counter in the Colchester branch could not have been more pleasant. He was welcoming and helpful, everything anyone could want in an employee. But the food was dire, portion s... See more

Rated 2 out of 5 stars

overall service was decent, however this has happened to me second time, I ordered 2 wraps 1 was a meal and other was on its own and some cheese bites, was in a hurry to catch a train and didn't chec... See more

Rated 2 out of 5 stars

14/11/25 @ 19:31:48. Code: 348614. GDK Gallions Reach has put me off ever buying from them or GDK again. First of all, the staff looked lifeless (as if they couldn't be bothered to be there), then the... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

German Doner Kebab - Kebabs. Done Right. Gourmet Doner Kebabs. Winner of the Food Awards


Contact info

3.0

Average

TrustScore 3 out of 5

1k reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is the worst food ive ever orderd…

This is the worst food ive ever orderd on uber eats. Chicken was dry and was about 4 days old no sauce. Short of a spring roll . The food that did come was disgusting advise never to order GDK edinburgh not sure it was even chicken

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Cold chips arrived, inedible meal. Paid twice.

Cold chips arrived. Then the quesadilla came covered in the sauces usually provided on the side. I do not want white sauces so this rendered my meal inedible. Asked the man behind the till who made us order and pay for another meal, whilst smirking, despite the first one being covered in horrible sauce I never ordered. Waste of money and food. Menu confusing and integrated with so much waffle about being put into a draw to win something that it was unclear what the meal actually contained. Menu also kept timing out so you couldn't actually read anything. Happened in Hempstead Branch.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst take away I have ever had

Worst take away I have ever had. I had a doner wrap box meal and a Dorito burger delivery, although it arrived in good time the wrap was all cold and sloppy and greasy to the point I didn’t even have to chew. The burger was worse all disformed and sloppy almost had a slime coating to it all over and I have felt sick ever since having it. I usually love GDK but since moving to Plymouth and trying it from here I am put off kebabs altogether for life! 🤢

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered off Deliveroo 1st of December…

Ordered off Deliveroo 1st of December got the doner box and fries with salad and been sick with food poisoning could taste that the yogurt that I put on my food was not fresh and had a weird taste to it I did write to Deliveroo about it but they could not do anything about it

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful experience ordering…

Absolutely awful experience ordering from German Doner Kebab – Edgware Road on Just Eat. Completely ruined the meal. It was so spicy it was impossible to eat. If they can’t even follow basic order instructions, what’s the point? Total waste of money. Won’t be ordering from here again.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

GDK Bridgwater shockingly bad!!

GDK Bridgwater, absolutely awful first and definitely last experience. The restaurant obviously are not capable of checking the orders before being sent out. Combine that with poor customer service and poor language skills I was left wondering why I even bothered in the first place. All I can say is never ever again!!

28 November 2025
Unprompted review
Rated 2 out of 5 stars

GDK O2 arena

Tday I went to gdk in O2 arena firstly the proportion has decreased and secondly the salad in the rice doner box which I ordered smelt spoiled which I had to remove

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality and it’s HALAL

Poor quality, cold and HALAL

The kebab was not only cold and not enjoyable, I later find out that it is HALAL. You are not told this when purchasing, they do not make you aware.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Unbelievable bad 👎 experience with just…

Unbelievable bad 👎 experience with just opened GDK in Crawley... one order for 3 of us was divided in 3 . After 15 min waiting one part was ready... not even hot just warm after another 5 min another part and after asking very rude staff what about my part I was told they are not trained to go to kitchen and will get my Boss Box ASAP... 5 min later I get it...cold...really cold... I was in few GDK in UK and Europe but this one was one of my worst experiences in any food place i ever been...

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I visited German Donner in Sutton…

I visited German Donner in Sutton Coldfield today, the food was lovely, but what really stood out was the kindness of a staff member around 4pm. I had been upset earlier, and he quietly placed some extra tissues in front of me without saying a word, showing genuine empathy. Small gestures like this are rare, and it made a big difference. Great food is even better when the staff are thoughtful and compassionate.

21 November 2025
Unprompted review

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