Get Connected Reviews 523

After failing everywhere to get an iPhone 12 in white for my daughter as a Christmas present, out of desperation I rang Get Connected in Treorchy. Within 10 minutes, Jess rang me back and said she could get me one with the same deal as other major operators.
Absolutely excellent service and nothing was too much trouble for Jess. She is a credit to the company!
Would definitely recommend Get Connected and will return in the future 👍🏻

Rebecca in your Aberystwyth branch severed myself and my daughter on Tuesday 4th of January. She was a delight to deal with. Friendly, clear and very helpful. I hope her bosses get to read this as she is a credit to your company. Will definitely be back when my phone is due for renewal. Thank you again Rebecca!

Thank you for the excellent service (Ryan from get connected in Tonypandy, Rhondda). I was very impressed by the efficient, friendly and prompt service when I bought my new iPhone in November.

I would definitely purchase another phone in the future from get connected :-)

Kane at get connected bideford was friendly, patient and very helpful. He made sure I got a good deal and was good company

I have to say thankyou so much to Geoff in Bridgnorth. I came in yesterday with my mother and he was absolutely outstanding with helping my mother with her new phone! He was so kind and sweet and did everything possible to make sure we were happy when we left! Thankyou Geoff and we will be back in soon! Claire x

Chris in Brecon was very patient, very helpful, very knowledgeable. Credit to the company. Not many more honest people than him.
10 out of 10

BRILLIANT
Tommy (Church Stretton, Shropshire) helped us change our network from EE to Vodafone which was cheaper. He also went that extra mile for me to transfer all my data. Would recommend him to anyone.

Amazing service with a professional tone, very understanding of your needs and your budget, Jason I think his name is has a very approachable experience and fulfils your needs.

Amazing service today at the Newport, Shropshire store. Ian was a legend and sorted me out with two new contracts that even managed to save me money for what I was paying just for one. For a true technophobe, he ran through everything and set up the new phones. No hard sell in sight, just customer focused at all times.

Came in to store with a broken phone. Kane sorted me out of a jam and upgraded me to a new iPhone 11. Excellent service!

Dropped in at the store in Wellington. Jonah was great and got me everything I needed without any hassle. Thank you!

I had used Get Connected for years, even though I knew I could get a cheaper contract if I went direct to the Service Provider. But the latest they have totally shafted me on a contract I never asked for. I did ask for the contract to be cancelled, unfortunately it was outside the 14 days, as I didn't know I had a problem with the phone until I received emails from people saying they'd been trying to contact me. Plus a phone they knew I had to send back to the Service Provider (So I could my PAC number) and they've been informed via a copy of a Webchat that it's down to Get Connected to chase to get the phone back to them and not me.

Went in the Craven Arms store. Excellent service from David. Really kind and all sorted in half an hour. Why use a large company when you can use a friendly specialist.

Dan from the Rhondda
Always does my phone contracts and always gives me a good deal, always happy to help and always there when you need him

Thank you Peter I'm so grateful for your help and the speedy delivery of the ipad. Very professional and courteous, will be sending my friends and family to see you.

I was served by Alex. Amazing customer service and helped me find the best deal for my phone upgrade. Would highly recommend!

Great customer service from Cam in your Monmouth branch. He went above and beyond for myself, my wife and son. Great deal too.

Jonah helped me today. I will definitely be back when I’m eligible for an upgrade. A very pleasant young man who was very knowledgeable and didn’t use jargon to confuse me like I’ve found in other shops. Thank you! I’ll be back

Great customer service from Owen at the Pontypridd branch and a great price for a new mobile..
Highly Recommend.

With my wife visited the Oswestry branch today for some advice re our phones. The knoeledgeable assistant was brilliant being patient and very helpful.
Thank you and well done.