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Get Licensed Reviews 34,628

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,767 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive experience, professional yet friendly demeanor, and engaging teaching methods. People found the instructions clear and easy to understand, contributing to a smooth and effective learning process. The overall service is frequently highlighted as exceptional, with many appreciating the supportive environment and the confidence instilled by the instructors. However, some people mentioned issues with the camera during testing, leading to failed attempts despite initial checks indicating everything was fine. A few other people also felt that some trainers were not approachable or helpful, and occasionally lacked enthusiasm, appearing more lenient with certain learners.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising instructors for their knowledge,... See more

User experience

Reviewers express high satisfaction with the user experience, consistently highlighting the knowledge,... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers frequently praise instructors... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the professionalism and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David Basterfield has a lot of experience, and it shows in his teaching methods. Because of that, the sessions were well-structured and effective. I was able to understand the material and actually... See more

Company replied

Rated 5 out of 5 stars

I did a refresher course on 28/04/2026 with Rob Doe and Kav Poselay. Both were first class instructors, professional, friendly and when the class started to flag they found the energy to pick up the s... See more

Company replied

Rated 5 out of 5 stars

I honestly was not looking forward to doing this course because I thought it was going to be boring but working with Mr T Tolga Beyaz completely changed my perspective and I have a new found respect f... See more

Company replied

Rated 5 out of 5 stars

Kavita Poselay and Robert Doe were our instructor/assessor for this top up course. It was my first ever top up course and I thoroughly enjoyed it. Both of the team were excellent and engaging, they en... See more

Company replied


Company details

  1. #24 of 77 best companies in Education Centre
  2. #23 of 97 best companies in Career and Education Provider
  3. #37 of 201 best companies in Online marketplace
  4. #7 of 19 best companies in Security service
  5. #3 of 7 best companies in Vocational school

Written by the company

Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 33,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.

Why Learners Choose Get Licensed

Written by the company

From training to your first job
Get Licensed doesn't stop at your SIA licence. Our GuardPass app connects you directly with security employers hiring near you, so you go from training to earning, faster.

Contact info

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4.8

Excellent

TrustScore 5 out of 5

35K reviews

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Replied to 93% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Was an amazing experience

Was an amazing experience, the teacher Tolga Beyaz was very good, i had a great time learning with him great sense of humour and knows how to teach that's the most important thing.

23 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful feedback! It's brilliant to hear that you had such an amazing experience with your training.

Tolga will be delighted to know that his teaching style and sense of humour made such a positive impact on your learning journey. Having instructors who can combine expertise with engaging delivery is exactly what we strive for.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Instructor very High professional and…

Instructor mr tolga beyaz was very High professional and prepared.

23 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that your training experience exceeded expectations.

We'll be sure to pass on your kind words about the professionalism and preparation - it means the world to our instructors to know their hard work is recognised and appreciated.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Interactive interesting and funny

I honestly was not looking forward to doing this course because I thought it was going to be boring but working with Mr T Tolga Beyaz completely changed my perspective and I have a new found respect for the security industry he was so funny and it made things stick in my brain. He’s so interactive and doesn’t play with being late so be on time! Shout out to Tolga’s mum for raising him.

23 April 2026
Unprompted review
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Reply from Get Licensed

What a fantastic review to read! We're absolutely delighted that our trainer completely transformed your experience and gave you a newfound respect for the security industry.

It's wonderful to hear how engaging and interactive the training was, and how that approach helped the content really stick. We'll be sure to pass on your kind words to the trainer - including the lovely mention of his mum!

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

MR Tolga Beyaz is amazing teacher and…

MR Tolga Beyaz is amazing teacher and is a solid at what he does. Of course shout out to his mother for giving us real life values.

23 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful feedback! We're absolutely delighted to hear that Tolga has made such a positive impact on your training experience.

It's fantastic to know that you found his teaching approach both professional and grounded in real-world values. We'll be sure to pass on your kind words to him - feedback like this truly means the world to our instructors.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Very clear and thorough when teaching

Very clear and thorough when teaching. Very engaging with students. Tolga Beyaz👍🏾

23 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your positive feedback! It's wonderful to hear that you found the teaching clear, thorough, and engaging.

We're delighted that you had such a positive learning experience with us. Your kind words mean a great deal to our team and help us continue delivering quality security training.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Great experience and learning opportunities

Tolga Beyaz was knowledgeable, patient, and made the training easy to understand. I feel much more confident in my role.

20 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your experience with us! We're absolutely delighted to hear that Tolga provided such excellent training and helped build your confidence.

It's wonderful to know that his patient and knowledgeable approach made the material easy to understand - that's exactly what we strive for with all our courses. We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Good learning from my TOLGA BEYAZ

Good learning from my TOLGA BEYAZ
SHOOTOUT to MR.TOLGA BEYAZ MUM

20 April 2026
Unprompted review
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Reply from Get Licensed

It is great to hear that Tolga Beyaz hit the mark for you!

Having an instructor who provides "good learning" is essential in the security industry, where gaining practical knowledge and confidence is a core skill. We are glad Tolga made such a positive impact on your training experience.

We also genuinely appreciate the shoutout to his mum—we’ll be sure to pass your high praise and "top stuff" feedback along to Tolga and the rest of the team!

— The Get Licensed Team

Rated 5 out of 5 stars

Pretty straightforward course

The trainer on my course was Tolga Beyaz Kept the learning informative backed it with real world applications from previous security experience would 100% recommend.

23 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful review! We're absolutely delighted to hear that Tolga kept your learning experience both informative and engaging with his real-world security expertise.

It's fantastic that you found the practical applications so valuable - this is exactly what we strive for in all our training courses. Your recommendation means the world to us!

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Had my refresher course in Chelmsford…

Had my refresher course in Chelmsford on April 13-14,
Alan and Emanuel are the diamonds of the company.
They went into excellent details during the course.
And I am 110% satisfied with the outcome.
Keep up the great work and training.
Second time I’m using GetLicensed and was and is exceptional experience .

Lindsey the invigilator also was very nice and professional, thank you 👍

Dankie Alan 🏍️
Thank you Emanuel 😎

13 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful feedback! It's absolutely brilliant to hear that Alan and Emanuel provided such excellent detailed training during your refresher course in Chelmsford, and that Lindsey made the experience so professional and pleasant.

We're delighted that this was your second exceptional experience with us - there's no better compliment than having customers return and recommend our services. Your 110% satisfaction means the world to our team.

We'll be sure to pass on your kind words to Alan, Emanuel, and Lindsey - they'll be thrilled to know how much their dedication and professionalism meant to you.

The Get Licensed Team

Rated 5 out of 5 stars

Cctv training

Derek was informative and relaxed teaching style, he didnt push to upgrade also which i liked, rather he explained the benefits of it, overall good experience

19 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your experience with us! We're delighted to hear that Derek's informative and relaxed teaching style made such a positive impression on you.

It's wonderful to know that you appreciated his approach to explaining the benefits of upgrades without any pressure - that's exactly the kind of professional, customer-focused service we strive to provide. We're thrilled that you had an overall good experience with us.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Instructions

Instructions

29 March 2026
Unprompted review
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Reply from Get Licensed

It is great to hear that you are looking for clear and direct guidance!

In the security industry, following protocols and understanding requirements is a core skill. Whether you are looking for instructions on how to navigate the GuardPass app, complete your e-learning, or prepare for your assessment day, we are here to ensure the process is straightforward.

If you have a specific task or part of the course you need help with, please let us know. We want to make sure you have everything you need to transition from the classroom to your qualification with confidence.

How can we help you move forward today? If you have any questions please reach out to us at we.care@get-licensed.co.uk or call us at 0207 078 7259.

— The Get Licensed Team

Rated 5 out of 5 stars

Both tutors were great made you feel…

Both tutors were great made you feel relaxed and that made the course easier In Barnsley. Both very good at there job would recommend them to anyone thank you.

20 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback about our Barnsley course! We're absolutely delighted to hear that both tutors made you feel relaxed and helped make your learning experience easier.

It's fantastic to know that you found them both excellent at their job, and we truly appreciate your recommendation to others. Your positive experience means the world to us and motivates our team to continue delivering the high-quality training we're known for.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Paul Whittaker is the best his teaching…

Paul Whittaker is the best his teaching is great the way he teaches the information just seems to stick in my brain and I struggle with dyslexia and getting it from my head to the paper is hard but with Paul’s teaching it wasn’t hard

18 April 2026
Unprompted review
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Reply from Get Licensed

What wonderful feedback to receive! It's absolutely brilliant to hear that Paul's teaching style worked so well for you and helped the information stick, especially given the challenges you face with dyslexia.

We're incredibly proud of Paul and all our instructors who work hard to make sure their teaching approaches work for everyone. It sounds like he really made a difference in helping you feel confident with the material.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Derek was a great trainer

Derek was a great trainer. Very informative and knowledgeable about the security industry. I liked hearing about his experience within the industry. I felt confident about my practical assessments. Derek didn't rush through information. I would 100% recommend anyone complete an SIA security course with Derek.

17 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful review! We're absolutely delighted to hear that Derek provided such excellent training and that you felt confident going into your practical assessments.

It's fantastic that you found his industry experience and knowledge so valuable, and that he took the time to ensure you fully understood everything without rushing. Derek will be thrilled to read your kind words about his training approach.

We're so pleased you had such a positive experience with your SIA security course and really appreciate you recommending our training to others. We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Paul was a great instructor

I had a great instructor on both of my courses with CCTV and door supervisor training and I had Paul as a teacher he was great and taught really well and I passed first time on both the courses he also was really patient (as I ask a lot of questions 😂) and provided a lot of support to ensure I fully understood the lesson he also kept us engaged in the lesson and we had some really insightful classroom discussions

17 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful experience! We're absolutely delighted to hear that Paul provided such excellent instruction for both your CCTV and door supervisor training.

It's fantastic that you passed both courses first time, and we're particularly pleased to hear how Paul kept you engaged with insightful classroom discussions whilst patiently answering all your questions. This is exactly the kind of supportive learning environment we strive to create for all our students.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Tolga is a great instructor

Tolga is a great instructor very helpful and I really enjoyed my course had a great time and thanks again to Tolga and the get licensed team

13 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for this wonderful review! We're absolutely delighted to hear that you enjoyed your course and had such a positive experience with us.

Tolga will be thrilled to read your kind words about his instruction - we'll make sure to pass on your feedback to him. It's fantastic to know that you found him so helpful throughout your training.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

I am happy that am done and have pass…

I am happy that am done and have pass my exams. For me, the inspiration passed on by get licensed is enough. Also, having someone like Aaron Graham on ground who knows his onions is a perfect deal. Happy to have gone through get licensed.

17 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that you've successfully passed your exams and that you found the inspiration from our training so valuable.

It's fantastic to know that Aaron Graham made such a positive impact on your experience - we'll be sure to pass on your kind words to him. We're thrilled that you chose Get Licensed for your security training journey.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Kavita Poselay and James Giles have…

Kavita Poselay and James Giles have been two amazing teachers.
Full of professionalism with great knowledge of what they do.
Great job guys!
Looking forward in the next three years if you are still around.

20 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! It's absolutely brilliant to hear that Kavita and James provided you with such professional and knowledgeable instruction.

We're incredibly proud of our training team and their expertise, so your kind words mean the world to us. We'll be sure to pass along your praise to both Kavita and James - they'll be delighted to hear about your positive experience.

We certainly plan to be here for many years to come, continuing to deliver top-quality security training. We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

This was my first refresher course and…

This was my first refresher course and my tutors were Kavita Poselay and James Giles. They were very thorough with everything that was taught. Overall it was a pleasant and fun environment to learn. We had a great group as well.

21 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your experience with us! We're delighted to hear that Kavita and James provided such thorough training and created a pleasant, fun learning environment for your refresher course.

It's wonderful to know that you had a great group dynamic as well - that really does make all the difference to the learning experience. We'll be sure to pass on your kind words to both Kavita and James.

We wish you all the best in your security career!

The Get Licensed Team

Rated 5 out of 5 stars

Very Great and helpful Trainer .Kavita…

Very Great and helpful Trainer .Kavita Poselay and James Giles.They make everything simply to understand.

20 April 2026
Unprompted review
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Reply from Get Licensed

Thank you so much for taking the time to share your wonderful feedback! We're absolutely delighted to hear that Kavita and James made your training experience such a positive one.

It's fantastic to know that they were able to explain everything in a clear and simple way - that's exactly what we strive for with all our security training programmes. We'll be sure to pass along your kind words to both trainers, as feedback like this truly makes their day.

We wish you all the best in your security career!

The Get Licensed Team

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