David Basterfield has a lot of experience, and it shows in his teaching methods. Because of that, the sessions were well-structured and effective. I was able to understand the material and actually... See more
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Get Licensed is the UK's most-reviewed SIA training provider, rated 4.8 out of 5 from over 33,000 verified Trustpilot reviews. Since 2007, we've helped more than 450,000 people get trained, licensed, and working in the security industry. We run SIA courses at 85+ training centres across the UK, including London, Manchester, Birmingham, Leeds, Edinburgh, and Cardiff, covering Door Supervisor, Security Guard, CCTV Operator, and Close Protection qualifications. Our learners achieve a 95% first-time pass rate. That's not an accident. Our instructors are consistently the most praised part of the Get Licensed experience: real industry professionals who are rated five stars by name, review after review, for making training practical, clear, and genuinely engaging. Every course comes with free eLearning materials and mock exams to help you prepare before you arrive. Our Training Guarantee means free unlimited exam retakes, a price match promise, and a full refund if your course doesn't meet SIA compliance standards. After training, our GuardPass app connects you directly with security employers hiring across the UK, so you're not just licensed, you're working.
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North Studios, The Ridgeway, Millbrook Park, NW7 1RP, LONDON, United Kingdom

Replied to 93% of negative reviews
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the, programme, my instructor, the classes, the exams,in one word, (EXCELLENT)

Reply from Get Licensed
Hello,
Muhammad Ali delivered an excellent service for me today!
I did not see this level of profesionalism for a few years!
He is cordial, swift and kind.

Reply from Get Licensed
Danone and Michael are excellent security trainers. They are highly professional, experienced, and deliver clear, practical training that is easy to understand. Their approach builds confidence and prepares you well for real-life security situations. I strongly recommend them to anyone looking for high-quality security training.
Abdelhak.

Reply from Get Licensed
I did my Door Supervisor course with Get Licensed in Peterborough and the instructors were amazing. In fact, they are more approachable and friendly. I'm very happy to come back once my DS card runs out.

Reply from Get Licensed
Ben, John, James were great instructors, making the course easy to understand. They made me feel at ease and that I could ask them anything. I really enjoyed the two days and hope if I pass I get to see them again in 3 years.

Reply from Get Licensed
Great course!
Kavita Poselay and Robert Doe were excellent in delivering course, guiding students through the material, supporting those who needed extra help.
Great atmosphere, with course brought to all in professional manner with humor, brining unity, making new friends.

Reply from Get Licensed
Calm relaxed experience , course instructors are very good at their jobs.
Overall I found the course enjoyable.

Reply from Get Licensed
Highly recommend Lead Trainer Kavita Poselay and Robert Doe for door supervisor course. One of the best traners that dont make you uncomfortable instead the help you to the limited to make you pass the test.

Reply from Get Licensed
All instructors were great really helpful and knowledgeable and professional

Reply from Get Licensed
Kav Poselay and Rob Doe, we're my Instructors on my door supervisors refresher course.
They were very knowledgeable on the course and helped me to stay calm and focus to get through the course, many thanks

Reply from Get Licensed
Kavita Poselay and Robert Doe, they were both very professional and made the sessions highly engaging. I truly appreciated their respective teaching styles and found the experience very valuable.

Reply from Get Licensed
Done a course with get licensed run by Micheal and Dionne, both great trainers especially big shout out to Dionne, who made the course more enjoyable and easier to pass.

Reply from Get Licensed
Great course led by Kavita Poselay and assessed by Robert Doe. Thorough and detailed training that had me fully prepared to secure my qualifications and ultimately continue my security career with confidence and the necessary skills.

Reply from Get Licensed
I did a refresher course on 28/04/2026 with Rob Doe and Kav Poselay. Both were first class instructors, professional, friendly and when the class started to flag they found the energy to pick up the spirits of the whole class and get us all over the line. Great instructor, I would highly recommend taking the course with Get Licensed especially if you get Rob and especially Kav …. X

Reply from Get Licensed
Was on a DSR course in Birmingham at the GOS. My instructor’s were Dionne an Mike. These two were very helpful in the class. Mike especially gave me the confidence to pass a certain assessment when I was struggling with the questions that I very much appreciated. Very good experience.

Reply from Get Licensed
i did a level 2 refresher course with get licensed and honestly the entire course went very smoothly, the way it was structured was very easy to understand and the instructors micheal and dionne were absolutely amazing, they were enthusiastic and very knowledgeable in different aspects of the course. it was a absolute blast learning with them and i would 100% recommend them.
Keep up the great work guys!!

Reply from Get Licensed
Rob doe,and kav poselay,excellent trainers.very good at what they do.
Made the learning very special. Enjoyable two days.Great class members.Made alot of friends.
The trainers are simply the 👌 Best.
Thank you very much.

Reply from Get Licensed
Quick and easy to book course, plenty of training and practice material supplied through the app.
My instructors were Kav Poselay and Rob Doe. They were excellent and were very patient and gave clear instructions making sure everyone understood what was being taught.

Reply from Get Licensed
I had a great training experience with Lead Trainer Kavita Poselay and Robert Doe. They made sure that I got everything I needed for both the course and workforce. Highly recommend anybody who has got them for their training to know that they are good hands.

Reply from Get Licensed
Kavita Poselay and Robert Doe were great. Engaging and fun!

Reply from Get Licensed
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