No support
No support, emails to the support go unanswered for weeks. You don't even get a "we are working on it"
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No support, emails to the support go unanswered for weeks. You don't even get a "we are working on it"
I only have good things to say about Get a Newsletters customer support. They respond fast, are going the extra mile to be helpful. Regarding the tool, well, they are great for sending newsletters as a small company with little resources.
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