Bellhop Moving - Kansas City, MO Reviews 20

TrustScore 4 out of 5

4.2

5545 Lydia Avenue, 64110 Kansas City, MO, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Start to finish, it was a great experience. The crews arrived when they said they would and professionally and respectfully did their jobs. I will definitely use Bellhop again.

Company replied

Rated 1 out of 5 stars

I scheduled a move with a truck, and less than 72 hours before the move, Bellhop told me that they did not have a truck and tried to cancel the move. I do not have any other options, so they said thei... See more

Rated 5 out of 5 stars

The staff that assisted mw was very kind, professional, and efficient. I really appreciated their help.

Company replied

Rated 5 out of 5 stars

The team was amazing and I didn’t realize HOW amazing they were until I drove three states away and moved into my house! They were SO strategic and thoughtful about how they packed the UHaul, that NOT... See more

Company replied


Company details

  1. Removals company
  2. Removals Service

About Bellhop Moving - Kansas City, MO

Written by the company

Bellhop is on a mission to change moving as we know it: bringing excellent service, transparency, and affordability to an industry that is known for letting customers down. Having executed hundreds of thousands of moves nationwide, Bellhop knows what’s required to make your move successful (and we have the data to back it up). Our online booking platform makes it easy to receive an estimate and book your move from the comfort of your couch. Whether you require local, long distance, or labor-only services, our technology seamlessly matches you with movers and professional drivers who are best suited for your job. And you can manage every aspect of your move online from your customer dashboard, including scheduling, communication with your move-day team, and even tipping. Available in 70 cities across 30 states, Bellhop has you covered with flexible service options, friendly and experienced movers, competitive pricing, and the industry’s best customer support. But don’t just take it from us – check out our customer reviews, which speak for themselves.
Local Moving
Long Distance Moving
Labor Only Services
Apartment Movers
Last Minute Movers
Commercial Movers

Get a free estimate today and book with $0 down!

Contact info

  • 5545 Lydia Avenue, 64110, Kansas City, MO, United States

  • (816) 656-3399

4.2

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Start to finish - excellent experience

Start to finish, it was a great experience. The crews arrived when they said they would and professionally and respectfully did their jobs. I will definitely use Bellhop again.

27 July 2024
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Teri, we’re so happy to hear that you loved your move! We wish you the best as you settle into your new home.

Rated 1 out of 5 stars

I had to drive a moving truck

I scheduled a move with a truck, and less than 72 hours before the move, Bellhop told me that they did not have a truck and tried to cancel the move. I do not have any other options, so they said their movers were available, if I rented and drove a U-Haul myself. I was obviously very uncomfortable driving a U-Haul, but it was the only way I could move after all the arrangements had already been made. Finally, I was overcharged for the work. The movers reported that they started working before they even arrived.

28 January 2023
Rated 5 out of 5 stars

Thank you for making move so easy

Thank you for making move so easy! I was quoted a fair price and my movers were friendly. I will recommend you to anyone who needs movers!

16 July 2022
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Rebecca, thank you so much for the wonderful review!

Rated 1 out of 5 stars

Don't forget a DOLLY!!

Coming to do MOVING service without bringing A DOLLY is enough to say it all.
They just stacked my stuff in the truck without any planning or consideration about the type of boxes and what is fragile.
The WORST moving service I have ever contracted.

I will NEVER recommend bellhop.

23 June 2022
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Thank you for sharing the details of your experience with Bellhop. We apologize for the lack of equipment and care provided when the team loaded your items.

We've shared this feedback with our Market Manager to ensure the team's quality improves in the future.

If the load resulted in damages, please contact our Support Team to file a claim at support@bellhop.com. Thank you.

Rated 4 out of 5 stars

Rescheduled from Thursday to Sunday

First time they have rescheduled on me. I understand things come up and I have used bellhops in the past with mostly no issues. However, If I didn’t have the time to be delayed, I’d have been far more stressed by the already stressful situation that is moving.

23 June 2022
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Beth, we appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Great team of professionals

Great team of professionals. My move was completed in a timely and efficient manner

23 April 2022
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Gerald, we appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Davion

Davion, Marcus, and Rowan did a great job. Safely moved all of our belongings. All were professional.

4 April 2022
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Joe, thank you for sharing your experience with us! We’re proud to have moving pros like Davion, Marcus, and Rowan on our team. We wish you the best as you continue to settle into your new home!

Rated 5 out of 5 stars

Prompt

Prompt, effective, polite.

31 March 2022
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Thank you for the review KE!

Rated 5 out of 5 stars

I will never make my friends help move…

I will never make my friends help move again! Bellhop was so easy to schedule, our movers were friendly and fast. They arrived on time and finished early. Very satisfied.

27 December 2021
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Val thank you so much for the review!

Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Movers themselves were good, company lies about truck availability and puts the work on the customer to find solutions.

8 November 2021
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Catherine, thank you for sharing this feedback. We apologize for the unforeseen truck issue that prevented us from fulfilling our promise to provide a stress-free move.

We are very sorry that we put you in the position to rent and operate a moving truck for your reservation to be completed. We appreciate your willingness to communicate with our Quality Team to ensure that your bill was adjusted for accuracy and fairness.

Please reach out if you have outstanding concerns that we can address, 888-836-3939. Thank you.

Rated 5 out of 5 stars

I have used Bell hops 3 times and each…

I have used Bell hops 3 times and each move went great! I recommended Bell hops to my daughter and she is using them too for the 1st time this weekend. I am sure it will go well for her too!

27 September 2021
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Venita, we appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

The movers showed up on time and…

The movers showed up on time and promptly began work. They careful, professional and did a great job.

20 May 2021
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Janice, thank you for sharing your experience with us! We're so glad we got the chance to help out on your move.

Rated 5 out of 5 stars

Bell HOPS Top Shelf!!

Promo, excellent help. Went beyond what was expected! Thank you!!

12 May 2021
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

Stuart, thank you for taking the time to share your awesome moving experience with us!

Rated 5 out of 5 stars

Amazing UHaul packing job!!!

The team was amazing and I didn’t realize HOW amazing they were until I drove three states away and moved into my house! They were SO strategic and thoughtful about how they packed the UHaul, that NOTHING shifted AT ALL! :-D It was all packed in nice and tight to where they used the size/weight of furniture or other bed frames to wedge things in so nothing bounced around or got ruined! It was sooooo perfect! Awesome job and was extremely happy! I could’ve never done that! Lol

22 April 2021
Bellhop Moving - Kansas City, MO logo

Reply from Bellhop Moving - Kansas City, MO

James, thank you for sharing your positive moving experience with us. We hope you are enjoying your new place!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look